Love Sew Reviews 

1.025
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is the first time I have participated on a BOM at this shop. The pattern is stunning as well as the fabrics. There was a slight glitch when I changed my method of payment but Grace was able to ad... Toon meer

Beoordeeld met 5 van de 5 sterren

I received my first block of the month package very promptly. It was packaged extremely well and all the fabrics are absolutely gorgeous and very generous The instructions are excellent.I taught quil... Toon meer

Beoordeeld met 5 van de 5 sterren

Love the fabric choices and an opportunity to learn new blocks. Communication with the company is excellent. The quality of the fabric is good. Love sew has so many choices for BOMs. The instruction... Toon meer

Beoordeeld met 5 van de 5 sterren

I get my kit on time every month and start on it! I love the way the pattern explains the steps clearly. The best part is that they show color pictures of the fabric, making putting everything come t... Toon meer


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.025)

45 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Customer Service is great

Customer Service is great. I also received the BOM Bellflower in a timely manner. And it is beautiful! I can not wait to have the months to complete this beautiful quilt.

13 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This company listens!!

I was sent the wrong fabric for Month 2. I emailed them and was given Month 2 for NO charge!! Can’t tell you how happy I am with this company. When they say they will do something, it is done! I don’t know what month I have, but it definitely belongs to this quilt. Thank you, thank you!! I am so appreciative!

20 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Incredible customer support!

I ordered a plastic ruler and sewing machine presser foot from Love Sew. The ruler arrived but the presser foot did not. I emailed the Love Sew customer support team and they immediately mailed the part to me without questioning me. I have had similar issues with other vendors and its always the same thing - pass the blame to the shipper and then the shipper blames the vendor and ultimately, the customer is left empty handed and empty walleted. Not with Love Sew! The replacement part was sent to me within 5 business days and now my sewing machine has a new presser foot. Their customer support team is top notch!

19 april 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great communication

Excellent customer service that truly seemed to care and want to make things right and kept in touch. Patient with me when I misread (about a thousand times) what I ordered 🤦🏻‍♀️🤭😊

6 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered the Carpenters Apprentice…

I ordered the Carpenters Apprentice pattern and fabric kit. The instructions are wrong and I cut one selection of fabric wrong and needed more. I emailed the company twice only to be told the fabric was sold out. When I asked when they expected more i got no answer. When I would comment on their Friday Only sale that is available 24/7 -365 my comments got deleted.
Learned my lesson the hard way

12 maart 2025
Review zonder uitnodiging
Logo Love Sew

Antwoord van Love Sew

Hello Paula, we regret to hear this. We want to clarify that, according to your email, you mistakenly cut fabric E and need another yard. The pattern instruction we sent is correct, and we have also been responding to your email accordingly. Due to the demand for the Bellflower collection, we have run out of stock since we launched it. We will happily send you the fabric you need for free once we have it. According to our last email reply to you on the 6th of March, we will have it back in 3 to 4 months. If you have any other concerns or need assistance, do not hesitate to let us know.

Beoordeeld met 1 van de 5 sterren

This company lies about their guarantee.

This company advertises that they guarantee a 60 day return policy, no matter what the reason for a full refund. That is a LIE! They only gave me 30% on a credit for an item I purchased and did not know it would not fit because there was no detailed description online. Purchased 2/5/2025 and credit on 3/5/2025.

5 februari 2025
Review zonder uitnodiging
Logo Love Sew

Antwoord van Love Sew

Hello Jojo, we hope this message finds you well. We regret to hear this, and there could have been a miscommunication. Our return policy is being followed and implemented accordingly. The 30% option we have given you is to avoid the hassle of returning the item. If you do not want that, you can decline it. Upon checking, we have provided you a full refund for the item even though you did not return it. We also want to inform you that our product advertisement stated complete details and information. If you have questions, you can always ask us before purchasing. We thank you for your patience and support.

Beoordeeld met 1 van de 5 sterren

I placed an order on February 10

I placed an order on February 10, 2025. They immediately charged me for the order, but here it is 9 days later and they still have not shipped it. They told me it would ship the following day. And they cannot seem to answer any emails inquiring as to why. Just another on line scam to get your money. And no phone number to talk to anyone. Do your research first people!!

10 februari 2025
Review zonder uitnodiging
Logo Love Sew

Antwoord van Love Sew

Hello Nancy, we humbly apologize for the inconvenience you experienced with your recent order. As explained by one of our customer representatives, there was a glitch in the app we use, which allowed our customer to purchase instead of a waiting list. Due to this, your payment was refunded in full and should be reflected in your payment account. If the refund is still not reflected in your account, please let us know, and we'll check with our finance team. Again, we apologize, and we thank you for your patience.

Beoordeeld met 5 van de 5 sterren

Even Better in Person

Beautiful fabric, even more beautiful in person than online. Timely shipping and ease of ordering.

15 januari 2025
Review zonder uitnodiging
Logo Love Sew

Antwoord van Love Sew

Hello Roxie, we are glad to hear this. We hope to see you shop with us again soon. Thanks for your support!

Beoordeeld met 5 van de 5 sterren

Customer service is awesome!

I’d received a broken ruler from Amazon. They told me to contact Love Sew, which I did. Spoke with Grace, customer service rep’ and she helped me with efficiency and kindness! I am still so impressed with how she handled everything. There’s nothing richer than dealing with great customer service reps! I received my replacement ruler in a very timely manner. I would encourage anyone looking into sewing supplies to shop with Love Sew! Very impressed with this business!

28 januari 2025
Review zonder uitnodiging
Logo Love Sew

Antwoord van Love Sew

Hello there, thank you! This makes my day to hear this. We really appreciate you taking the time to express that, and we are thankful for amazing customers like you. We look forward to your next purchase.

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