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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great actors, most were very good/scary and staff/actors were so nice and fun to talk to, esp when they say personalised things that's smart. The nuns could behave abit better tbf😅 touchy (ironically... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought tickets to illuminate the night in Plymouth which was meant to be at Brickfields rugby grounds off Damerel close with gates opening at 16:00 and running till 22:00 with fairground rides,... Toon meer

Beoordeeld met 5 van de 5 sterren

Storm Boelo ruined our Edinburgh plans so I sent love to visit and email requesting a date change and within a few hours I had an email back from Joe with new tickets for my new requested dates at no... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought tickets for the Gruffalo in Blackpool on this website,I was a bit worried if it was genuine as I’d never really seen anyone recommending this website or buying tickets. However after reading... Toon meer

Bedrijfsgegevens

  1. Kaartverkoper voor evenementen

Geschreven door het bedrijf

At Lovetovisit, we believe finding your fun should be quick, easy and great value. We work with attractions across the UK to bring you real time availability, instant tickets and exclusive price discounts - with no sneaky booking fees. We’re here to help turn ordinary days into unforgettable ones. Whether it’s cosy pyjamas on a festive train ride, an immersive museum visit, or a thrilling theme park day, we’re here to make it simple, fair and stress-free. Our growing team genuinely cares about your experience, from the moment you click book to the journey home. If something goes off track, we’ll jump in fast to do whatever we can to fix it. Lovetovisit has become one of the UK’s most trusted places for tickets and experiences, but we've never lost sight of our goal: to bring people together through amazing things to do you won’t find anywhere else. Thanks for letting us be a part of your next day out. Now lets go have some fun!


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

685 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 61% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,6

Alle reviews

(685)

193 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I spoke with Cyle

I spoke with Cyle, about changing the date of the tickets I had purchased and he was very polite, helpful and efficient and sorted my error for me.
A great ambassador for your company.
Thank you
Tracey

13 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Joe was so helpful

Joe was so helpful. I had used the lovetovisit app for booking an event that unfortunately I booked the wrong date. Submitted a request and my tickets were swiftly adjusted without me having to stress about it. Fuss and cost free. Would highly recommend

11 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

ABSOLUTE DISGRACE it's impossible to get a refund when fif no reason if your own they do not respond whatsoever

We booked tickets for the wonder circus skegness on Friday 31st July. We arrived to be told it was cancelled due to a bereavement and we shoukd have had an email notifying us that woukx gave details hiw to rebook. We could not do this as our visitors were returning home tgd next day. No email ever arrived at all. I completed online forms with all my details to get a refund twice, all got was z reference number that said they would respond in 48 hours absolutely nothing, no response whatsoever messages kegt on answer phone ax it seems it is never answered when you do ring. So far am at a complete dead end to get my £66 refubd. An absolute disgrace from Love to Visit and I would heartily recommend you do not book through these people after posting this i did eventually get a refund but this still does not excuse them for ignoring all previous requests but a thankyou to Joe for eventually resolving this. I also recieved an apology of sorts but I actually witnessed the lady from the circus ringing love to visit asking them to send out the emails about the cancellation that they had not previously done so, so to say they had no knowledge it was cancelled is deplorable. They apologised for the time it took to respond to my online requests which is inexcusable as thst came only after the refund was eventually made and how is it acceptable for phone calls to go unanswered for so long and no replies to messages left.so sorry but I stick with my initial title of them being disgrace apart from Joe who came through for me eventually

31 juli 2026
Review zonder uitnodiging
Logo Lovetovisit.com

Antwoord van Lovetovisit.com

Hi Frances,

Thank you for updating your review, and we’re glad Joe was able to get the refund sorted for you in the end.

We’re really sorry for the frustration caused before this was resolved. Unfortunately, there was a miscommunication around the cancellation and our team hadn’t initially been provided with the information needed to confirm what had happened. We had to get this confirmation before we were able to action the refund.

We would never hold onto a customer’s money for no reason, and where a refund is valid, we will always process it. As soon as our team received the correct information, this was actioned straight away.

We completely understand that the lack of response beforehand was frustrating and we apologise that it took longer than it should have.

If you ever need any help in future, please contact us at cx@lovetovisit.com and our team will be more than happy to help.

Best regards,
Lovetovisit.com

Beoordeeld met 1 van de 5 sterren

No ticket/tickets didnt work

I booked tickets costing £450 for a festival late Saturday night in may, got an email Sunday the next day saying hope you enjoyed your time and come again. I phoned them couldnt get an answer, came to trustpilot and managed to find an email address. I told them I wanted tickets for the August festival and hadn't received any tickets yet and had an email saying it was over. The only email I had had was a booking confirmation asking me to contact them to choose the dates.
I was then sent tickets with a date that had already passed and kept being told dont worry it'll work or just outright ignored. I set a fresh email asking for a refund and they contacted me the same day and finally sent me tickets saying the correct date. At this point I was asked to put a 5 star teview on trustpilot because they had 'sorted the issue'. My event was still a past event in the app though so I was afraid to get the kids excited as I was still afraid we'd be turned away. Skip to August and we got to the event and the tickets QR code wouldn't scan from Apple pay or the paper ticket I printed. The festival organisers were great and sorted for us to attend still. I would never buy from these again. I saved £45 but it caused so much anxiety and upset and the ticket didnt even work!

7 augustus 2026
Review zonder uitnodiging
Logo Lovetovisit.com

Antwoord van Lovetovisit.com

Hi Rachel,

We completely understand your frustration here, especially given the amount paid and the confusion caused around the dates and tickets.

There were some technical issues with how this particular weekend ticket was being displayed, which our team are already working to address. As we also explained, these tickets were not intended to be scanned in the usual way and this had been agreed with the event organiser, but we do appreciate that this was not communicated clearly enough and caused unnecessary concern.

Our team has also spoken with you over the phone since and hopefully managed to iron things out and explain what happened.

We’re glad you were still able to attend and enjoy the event with your family. If you ever decide to book another day out with us, we can assure you that the issues around this have been addressed, and our team will always be here to help if you need anything.

Best regards,
Lovetovisit.com

Beoordeeld met 1 van de 5 sterren

Booked tickets to circus that wasnt…

Booked tickets to a circus that wasn't there. We travelled from another city so was annoyed and kids were disappointed.
I requested money back. Will see if I actually get anything back cause the person I was chatting with promised me refund but didn’t ask any details and when I asked about how is it happening when you don’t have my details never got reply anymore.
Very fishy so probably best to steer away…

UPDATE
We did got the ticket money back but it doesn’t change the fact that you didn’t provide the right address or venue to the event.

6 augustus 2026
Review zonder uitnodiging
Logo Lovetovisit.com

Antwoord van Lovetovisit.com

Hi,

Thank you for taking the time to share your experience.

Just to reassure you, the reason we didn't ask for your payment details when you contacted us is because your booking and payment information are already securely linked within our system. This allows us to process a refund directly back to the original payment method without needing to collect any sensitive information again.

We also processed the refund of your money immediately once the issue was reported, as we wanted to resolve the situation as quickly as possible for you. If you'd like, we can provide confirmation that the refund has been processed so you have peace of mind while it makes its way back to your account.

Again, we're very sorry for the inconvenience caused and appreciate you bringing this to our attention.

Kind regards,
Lovetovisit

Beoordeeld met 5 van de 5 sterren

Keeping the expsrience real.

After multiple AI messages I was very pleased to hear from Cyle about a refund for an event that was postponed.

I've now changed my mind about not using them again.

Lisa in Devon.

1 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dont use i love to visit to book…

Dont use i love to visit to book anything, appalling customer service.
Booked and paid for the safari park, only to arrive and it to be cancelled. Safari park offering refunds, however as booked through i love to visit, they cant process and i love to visit dont want to know

8 juli 2026
Review zonder uitnodiging
Logo Lovetovisit.com

Antwoord van Lovetovisit.com

Hi Melanie,

We’re very sorry to hear about your experience. We’ve been trying to locate your booking, but we cannot find a ticket or booking under the details provided in this review.

We’re also unsure who advised that we would not issue a refund. When an attraction genuinely cancels a booking and confirms that a refund is authorised, we can absolutely process it for you.

Please reply to us through Trustpilot with your booking reference and contact details so our team can investigate this immediately. We always try our best to support our customers, but as a booking platform, we must follow the attraction’s cancellation and refund policy and verify that the cancellation has been confirmed.

We would really appreciate the opportunity to look into this and resolve it for you.

Best regards,
Lovetovisit.com

Beoordeeld met 1 van de 5 sterren

Mate me and my mate both tried and we…

Mate me and my mate both tried and we both got an error saying it’s not u it’s us trying to order safari park tickets and now they’ve took the money and no tickets and now gotta wait a week for a refund scamming bastards

26 juli 2026
Review zonder uitnodiging
Logo Lovetovisit.com

Antwoord van Lovetovisit.com

Hi there,

We’re really sorry that you and your friend had trouble booking your safari park tickets. We completely understand how worrying it can be to see money taken without receiving the tickets.

This usually happens when the payment times out or is not fully approved by the bank. The payment may still temporarily appear as pending, even though the booking was not completed. Any reversal is released immediately from our side, although some banks can take up to 7 working days to show the money back in your account. In many cases, it is returned much sooner.

Please email cx@lovetovisit.com with the email address used for the booking and any payment details, and our team will be happy to check this for you. It may have already been resolved, but we can confirm exactly when the funds were released.

We have successfully sold thousands of attraction tickets to customers across the UK, so we can assure you that we are not a scam. We are genuinely sorry about the inconvenience and will be more than happy to help get this sorted for you.

Best regards,
Lovetovisit

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