Lowdham Leisureworld Reviews 3.015

The worst customer service ever. Had terrible service earlier in the year too.
No communication, telling us our van is still with Swift when we can see on tracker it's at Lowdhams!
Different story i suppose if you are purchasing from them ....they are very keen then!! DO NOT BUY FROM HERE

I ordered our new motorhome at the Lowdhams stand at Lincoln Motorhome Show In September 2025 after
a comprehensive inspection of an identical vehicle.
Mark and Chris were very helpful at the show but were not pushy at all. We paid our deposit, arranged to Part Ex. our camper van and arranged a suitable date to collect our new Swift 505. I arranged with Lowdhams to have a wind out awning and an upgraded alarm system fitted at their site. On 17th November, a date chosen by us, we travelled to Lowdhams where paperwork was completed and a most comprehensive demonstration of our new purchase was given by Paul who answered all queries that were put to him.
Our Motorhome was presented to us in an immaculate condition and we were treated well throughout our experience. We stayed on the Lowdhams camping site overnight without any problems at all. Altogether, the best experience that we have ever had in buying a Motorhome from a Dealer, and it is our fifth.

Everyone at Loudhams’s has a smile on their face! They can’t wait to give advice on their stock and accessories all at attractive prices ,I would highly recommend them, and don’t forget the onsite Cafe , the portions are huge and very tasty

Great service from all departments, sales, handover & technical.
Sandra, Mark & Ian are very knowledgeable & helpful, thank you.

All was good would recommend if your looking for a new caravan or motorhome,this is my third caravan from lowdhams.

This was our first motorhome purchase. We looked at various dealerships during our research. Lowdham’s was in our opinion by far the best. The showroom was well laid out with a lot of stock. The staff were extremely knowledgeable and patient with our many questions. Small touches also made a positive difference to our experience - the music playing outside, the friendly reception staff, the sales people being stationed at desks around the various types of motorhomes, the offer of a coffee, the lovely cafe serving homemade food (delicious sausage rolls) and the ladies in the cafe also knowledgeable and as excited as we were about buying a motorhome, and lovely clean toilets. The accessory shop too was well stocked and again the staff very knowledgeable. Particular thanks to Kevin who was the best salesman - friendly, informative and keen to ensure we had the motorhome that best fitted our needs - and all with a sense of humour and enthusiasm for our new motorhome adventure. The handover process was equally professional and Paul did a superb job of talking us through every little detail which helped our confidence. Finally, the free overnight stay with emergency call out was enormously beneficial. We also loved the history of Lowdham’s and how the company has grown over the years and the fact that we are now part of the ‘Lowdham’s Family’.

Overall, a fantastic experience, so thank you so much. We’re very much looking forward to all our motorhome adventures.

Great service when buying our new motorhome. Excellent service from all the staff we dealt with at Lowdhams.

We have just purchased our first camper from Lowdhams through Jake and the team. I can’t stress how easy they made this for us and the overnight stay on the Raleigh site is a fantastic idea especially for novices 😊. Everyone we encountered were kind , friendly and helpful….and knowing we have the back up over the phone when we need it is great too! Thank you for setting us off on our new adventures…😄

We were well looked after by the service/warranty staff with the help of Kiran. They went out of their way to solve our warranty issues.

Richard the Sales person, helped us through the selection process. Not pushy, but answered all our questions and gave us space to think. Collecting the new van, and handing over our part exchange was seemless. Paul explained the new van (Hymer 680 MB) in understandable detail. Again we had time to ask questions, not rushed. Our customer experience has been excellent.

very approachable with any questions ,explained everything in full and very friendly staff
thank you all so much chris and nic

We are always looked after well. Good service

The service team were great. Kiran took the time to ensure that our experience was first class. Having use of a loan of a car meant we could explore the area while the habitation check was being carried out. Thank you to Kiran and the service team.

Many thanks to Kiran and the rest of the service team for their superb service support. Everyone was so polite, friendly and welcoming. Many thanks for sorting my request so promptly.

Although we were buying their cheapest caravan, we were treated with utmost politeness, patience, professionalism and friendliness. All staff involved did all they could to be helpful and answer all our questions. Special thanks to Bryan.
All niggles were sorted before we happily towed the caravan away. They even sanded our hook ball, to ensure best grip.
We could not recommend this caravan dealer more!
Happy customers, most likely future return business from us.

Not rushed gave us time to think about the purchase
Gordon was very helpful and explained how most things worked

The whole time from walking through the showroom door, upto collecting our new caravan, we were treat with courtesy and respect.
We would highly recommend anyone to buy from Lowdham Leisure World.

Fantastic service as always from all at Lowdhams (especially Jamie who we dealt with).
The customer care is unbeatable from going to look at camper vans all the way through to purchase. They do not rush you into any decisions, everything is explained - all very friendly yet still professional. Would definitely recommend a visit if going to browse (excellent coffee shop also!), for advice or looking to buy.
We bought a Ford Monza camper van (Nov, 2025 - Nottingham) and would definitely recommend Lowdhams as the first place to visit.

The sales man Adam was very good at his job very informative and patient with all my requests and questions not at all too pushy.We have dealt with Motorhome dealers for about 35 years and this was the best handover very explanatory and helpful we have ever experienced his name was Paul.

Very knowledgeable and friendly experience from Kevin in sales, hopefully this will continue in the future.