Lowrance Reviews 

Have not used my Active Target yet. But it was easy to install. Directions were easy to understand. Looking forward to seeing how good it works when fishing

* You sold me an item that had been discontinued and it took a week to get resolved, sort of.
* There is no one to talk to for online or phone orders, you must email & they are always 1-2 days to respond.
* In general, Lowrance, which I regarded as a well-known global company, now has a diminished level of customer service equal to a drive though liquor store.

Purchased 12” Lowance HDC Depth finder. Purchased Lowance Active Live. I Called Lowance and asked if the Active Live would mount onto my Minnkota spot lock with GPS. They reassured me yes. Not true. Because the way the spot lock locks into the cradle on deck . I could not use the mounting bracket supplied. Additionally the bracket supplied to mount to the actual trolling mount portion submerged will not work either. This because the fins on this trolling motor is forward of the pole. Half the transducer would be blocked. Disappointed with the time this has been on the market you have not come up with a solution. Because your tech support could not provide one

Product arrived fairly quickly but can’t be price. Best I saw online. Turned my old depthfinder that was just sitting in box into a great fish finder for the ice. Couldn’t be happier.

The one thing that would really be helpful are better installation instructions and what you will need with each component. Example, what is needed for the water speed wheel to install. Cable, T, Short cable, where it hooks up, and how to set it.

The tech responded very fast and gave me the info i needed, then followed up again to see if i needed anything more.

Tried to give business directly to the source. But like others have said. Customer service lacks greatly and package hasn’t even shipped yet from a week ago. Working on canceling order and will order it from someone else who can handle shipping in a reasonable time frame for something simple.

Got my order fast. Just wish they sent the ice transducer with better instal instructions. But I got it figured out with a lil help from youtube.

I placed my order for a Lowrance Ghost trolling motor on 2/4/23 on Lowrance's website and had it in my driveway on 2/9/23. Shipping free. Can't beat that. I has yet to be taken from the box, but ya' can't beat that service!!

I ordered a part and after it was sent I found I had the part I needed in a lowrance box hidden in the bottom. A After e-mailing Kristine Charrler @ navvico about this problem. She sent me a fed-x label so I didn't have to pay $45.00 to send it back! GREAT CUSTOMER SERVICE and GREAT REPERSENTIVE!!

The cover for my T1 graph fit better than OJ's gloves. Price waa right, shipping was fast..

FAST SERVICE. GOOD PRICE.

Super fast delivery and lower price than options currently on Amazon.

I ordered an additional power cord for my Lowrance so I could practice with the unit at home during the winter months. First off, Lowrance was incredibly fair on the price of the cable. I did not expect a price under $20 for anything marine electronic related. Credit definitely goes to Lowrance for not trying to gouge a customer on cost. Secondly, there was no shipping charge and the cable arrived within a week! Who does this? Thank you Lowrance!

The order was processed and the cover showed up in a timely manner with no complications. That’s the way it is supposed to happen!

Ease of ordering and fast shipping it was a good transaction thanks

Customer service and knowledge