I was struggling to buy the individual porcelain slabs (most places only doing project packs) until I found LSD. The ordering process was simple and the communication was excellent. The day after I pl... Toon meer
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Lead in time at the date of ordering was 7 working days. This was amended to 15 working days. Delivery had been promised via crane (as before) but turned out to be via trolley. Access was difficul... Toon meer
Bedrijf heeft geantwoord
The staff were very helpful and happy to discuss all aspects of different products. When a haulage company delivered some large heavy natural stone slabs damaged LSD & BSD promptly arranged to have th... Toon meer
Excellent service being a remote area of Scotland we struggle a lot with getting materials delivered but that wasn’t a problem from LSD not only were there prices reasonable but delivery was easy and... Toon meer
Bedrijfsgegevens
- Bestratingmaterialen leverancier
- Tuincentrum
- Natuursteenleverancier
- Zand- en grindleverancier
- Stenenleverancier
Geschreven door het bedrijf
Landscaping Supplies Direct, or LSD, is rapidly becoming one of the UK’s leading online suppliers for garden and landscape supplies. It is beginning to gain a significant advantage over its competitors due to being a direct importer of Indian sandstone paving as well as stocking specialist paving from top brands such as Marshalls, Stonemarket, Natural Paving, Bradstone and Globalstone (in no particular order!). We also supply cheap paving slabs for those working to a budget and we’re able to tailor and make mixed orders to cater for exactly what you're looking for. Landscaping Supplies Direct can deliver paving slabs direct to many homes across the UK within 5 working days with 'Next Day' and 'Saturday' delivery options available. LSD takes pride in employing staff who are friendly, approachable and highly knowledgeable about landscaping supplies.
Contactgegevens
Hardcores House, Rawson Spring Road, S6 1PD, Sheffield, Verenigd Koninkrijk
- 01142310911
- lsd.co.uk
4,6
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Home Garden Project.
Very good service easy to order , products perfect
for my project many thanks .
29 augustus 2025
Global Stone Limestone Imperial Blue
The Global Stone product we bought looks good now its laid. It wasn't in stock initially so we had to wait a bit though it did turn up in the end. The price was good so we are very happy.
10 september 2025
My item turned up on time as ordered
My item turned up on time as ordered, good price and a good product.
2 september 2025
Excellent service
Initial delivery was cancelled on due date as several slabs were broken.
After chasing this up, Rob arranged delivery in super quick time, no breakages this time!
27 augustus 2025
Ordered 7 samples but only 3 arrived
Ordered 7 samples but only 3 arrived, all at different times in different packages. Then I was randomly given a refund for 3 of the samples. No communication from them. Definitely living up to their name, LSD
9 september 2025
Review zonder uitnodiging
Antwoord van LSD & BSD - Landscaping & Building Supplies Direct
Hi Tom,
Thank you for your review. We appreciate you bringing this to our attention and want to extend our sincerest apologies for the problems with your order.
We had to source the samples from various suppliers, and unfortunately, some of the products have been discontinued or are currently out of stock. We have processed a refund for those items and sincerely regret any inconvenience this may have caused.
Your business is important to us, and we hope to have the opportunity to provide a better experience for you soon.
Best regards,
LSD
Good customer service
I placed an order for sandstone walling which was delivered promptly although unfortunately a large number of the tiles were broken. I contacted LSD and sent photos and replacement packs were despatched and received by me in Scotland within the week so very impressive service from LSD and Bradstone. My landscaper was also impressed and said he would definitely use them in the future
7 augustus 2025
Firm needs to do more research and listen to Locals Driver was the best and very helpful.
I disliked the fact that 1 they did not inform me before trying to deliver. 2 they told me that they did not have a small enough wagon to get on our street with a tail-lift that could handle the weight. 3 when the delivery driver phoned to ask where he was to drop them I directed him where to go when he got there he took one look at the street and said he could get on there easily and he did, the driver was great and very helpful but the firm who delivered should do more research and listen to the people who live in the area. Thanks anyway Rant over.
19 augustus 2025
Antwoord van LSD & BSD - Landscaping & Building Supplies Direct
Hi Michael,
Thanks for reaching out about your recent delivery. I'm very sorry for the frustration and inconvenience you experienced.
We’re investigating the issues you raised, and here’s what we found:
Lack of prior notification: We apologise for failing to notify you before the delivery attempt. Our standard procedure is to schedule all deliveries with you beforehand. A new system was used for your order, and unfortunately, this step was missed.
Issues with vehicle size: We're sorry for the misinformation. The courier's team looked at Google Maps and incorrectly assumed only a 7.5-ton truck could navigate your street, and they only carry a taillift capable of lifting 500 kg due to the small size of the vehicle.
Inaccurate information: We agree that our third-party delivery partners should be more diligent and trust the local knowledge of residents.
While we're glad the driver was able to help, it doesn't excuse the poor planning and communication. Your feedback is crucial and will help us prevent similar issues in the future.
We appreciate your patience and thank you for your understanding.
Kind regards,
LSD
use this company
on time, quick, reliable, quality product and very helpful.
use these 🤝🏼
11 augustus 2025
Delivery on time.
11 augustus 2025
Excellent service
14 augustus 2025
U delivered the item i paid you too…
U delivered the item i paid you too deliver on time
6 augustus 2025
Great Service and Delivery.
Great service. Product arrived in good time and price was competitive. Would buy from them again.
4 augustus 2025
Did not receive sample
Did not receive sample
Ordered direct From Bradstone for free but LSD tried to say the one delivered was from them but they get Bradstone to send the sample
However Bradstone don’t charge as I have ordered samples from them over the last month for free
So ??? Why the £7+
Don’t care about the money but LSD seem dishonest
I will be buying direct from Bradstone!
24 juli 2025
Antwoord van LSD & BSD - Landscaping & Building Supplies Direct
Hi Edwina,
Thank you for reaching out to us about your sample order. I apologise for any confusion or inconvenience this has caused.
Upon reviewing the tracking information with our supplier, Bradstone, we confirmed that your sample was requested on the 25th and delivered on the 29th. The proof of delivery (POD) has been emailed to you for your reference.
As we've previously explained, we charge a small fee for samples to cover our costs and maintain the integrity of our sample service. In some cases, our suppliers ship samples to us first, and we then forward them to you via a courier. In this instance, the sample was sent to you directly from Bradstone.
To resolve this issue, I've processed a full refund for the sample charge. We hope the paving you ordered is perfect for your garden and looks lovely once installed.
Kind regards,
LSD
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