I ordered a pair of boots over a month ago. From the start, the experience has been incredibly frustrating. I initially received incorrect order confirmation details, and when the boots finally ar... Toon meer
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Lucchese, in my opinion is a company of very questionable repute. I mistakenly ordered a pair of boots online. Within minutes of receiving confirmation that I had placed an order, I requested cancel... Toon meer
I returned a pair of Exotics boots, $4,995, and after 2 months I’m still waiting from my credit. Don’t purchase from Lucchese, a terrible company. All marketing and no resolution for the customer. L... Toon meer
Bought my first pair of Lucchese boots from their San Antonio location. Dayle made this a wonderful experience, especially since I bought them sight unseen living in DFW. She was very professional and... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Premium leather boots and shoes. Celebrating craftsmanship and the adventurous spirit since 1883.
Contactgegevens
20 Zane Grey Blvd, 79906, El Paso, Verenigde Staten
- 888-582-1883
- support@lucchese.com
- lucchese.com
2,3
Slecht
2K reviews
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Very professional and courteous!
27 januari 2020
Review zonder uitnodiging
Antwoord van Lucchese Bootmaker
Thank you so much , Chris! We truly appreciate it !
Best, Laura
Very satisfied with the quality of the…
Very satisfied with the quality of the boot. I’ll have to see how well they wear over time.
27 januari 2020
Review zonder uitnodiging
Antwoord van Lucchese Bootmaker
We're so happy to hear that, Dave! We know you'll love wearing them as much as we loved making them!
Best, Laura
Easy to order and fast delivery
Easy to order and fast delivery. Been a Lucchese man for 40 years and will not wear anything but the best! Lucchese is the best!
Thanks!
27 januari 2020
Review zonder uitnodiging
Antwoord van Lucchese Bootmaker
We love to hear that , Stephen! Thank you so much for your continued support, we truly appreciate it!
Best, Laura
Great website even better products
27 januari 2020
Review zonder uitnodiging
Antwoord van Lucchese Bootmaker
Thank you for shopping with us, Samuel! We truly appreciate it !
Best, Laura
First pair—Collins chocolate brown
Beautiful, excellent fit, soft and rich. I polished first thing once I selected these boots (it was between Collins and the Tanner). I like the western cut since I wanted a traditional cowboy boot. The stitching and buffalo leather is perfect. They shined up even better than they arrived with polish and then wax.
True to size for me. And comfortable for my feet.
27 januari 2020
Review zonder uitnodiging
Antwoord van Lucchese Bootmaker
We're very happy to hear you love them, Robert! Thank you so much for shopping with us!
Best, Laura
Antwoord van Lucchese Bootmaker
Thank you so much for shopping with us, Leigh!
Best, Laura
Antwoord van Lucchese Bootmaker
We love that you love them, Peter! Thank you so much for shopping with us, we truly appreciate it!
Best, Laura
Great service great boots Enuf said
26 januari 2020
Review zonder uitnodiging
Antwoord van Lucchese Bootmaker
Thank you so much for your feedback, Fred! We truly appreciate it!
Best, Laura
The most comfortable boots I have ever…
The most comfortable boots I have ever owned. No need to break these boots in. The quality is exceptional! I get so many compliments when I wear them. Trust me and buy a pair. You won’t be sorry.
25 januari 2020
Review zonder uitnodiging
Antwoord van Lucchese Bootmaker
Thank you so much for your feedback, Holly ! We couldn't be happier to know you love them as much as we do!
Best, Laura
In Love!
Fast delivery - absolutely love these boots! The break in was quite fast - very comfortable! More than what I was expecting for the price. Wonderful!
25 januari 2020
Review zonder uitnodiging
Antwoord van Lucchese Bootmaker
We are so happy to hear that, Gabrielle! Thank you so much for shopping with us, we truly appreciate it !
Best, Laura
My boots are comfortable and a very…
My boots are comfortable and a very nice quality of leather.
25 januari 2020
Review zonder uitnodiging
Antwoord van Lucchese Bootmaker
We are so happy to hear that, Penny! Thank you so much for shopping with us!
Best, Laura
I bought boots that I wore once and…
I bought boots that I wore once and notice their were areas that were not finished. I did send them back to get repaired and I haven't heard from them. I feel I have to chase this company down.
Not a happy customer
24 januari 2020
Review zonder uitnodiging
Antwoord van Lucchese Bootmaker
Hi Karen,
Our team is happy to help you with any and all concerns! Rest assured, I have personally emailed you should you require any further assistance we may be able to provide.
Thank you for your patience.
Best, Laura
Easy purchase and fast shipping
Easy purchase and fast shipping. Boots are well made and wife loves them.
24 januari 2020
Review zonder uitnodiging
My boots are beautiful
My boots are beautiful. They’re perfect.( A little tight at first but I’ve been wearing them around to loosen them up.)
24 januari 2020
Review zonder uitnodiging
Classic
Excellent communication and prompt delivery. Great product! Couldn’t be happier!
24 januari 2020
Review zonder uitnodiging
Most comfortable boots ever from the…
Most comfortable boots ever from the first day of wear!! Loved the packaging and presentation as well!!
24 januari 2020
Review zonder uitnodiging
I have been buying Luchesse boots for…
I have been buying Luchesse boots for more than thirty years. Always an excellent product with excellent customer service.
24 januari 2020
Review zonder uitnodiging
I now have a beautiful matching belt…
I now have a beautiful matching belt for my boots. Thanks!
24 januari 2020
Review zonder uitnodiging
Need to work on Customer service
Need to work on Customer service. I ordered 10.5 EE boot and received a 8.5 EE boot. When I talked with customer service they could care less.
24 januari 2020
Review zonder uitnodiging
Antwoord van Lucchese Bootmaker
Hello Buddie,
I am truly sorry to hear you've had this experience with our team and can assure you we are here to help! To further assist you, I have forwarded a message to your email. Thank you for your patience.
Best, Laura
Amazing boots
Amazing boots, this is the second pair of this exact style and color I bought, I wore the other pair till the fell off my feet after 8 years. Lucchese is the best fit boot I've ever worn.
22 januari 2020
Review zonder uitnodiging
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