Lucidtoys Reviews 

179
TrustScore 3.5 uit 5

3,6

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Beoordeeld met 1 van de 5 sterren

do not trust them)) they lie cheap knock offs they will lie through there back teeth to keep you unhappy i ordered a doll with small breast -they send me massive breast and a different head/un... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

ein kleines Männerverknügungsspielzeug gekauft. Qualität soweit gut, aber weder die angegebenen Maße noch das Gewischt stimmte, hier gibt es Abweichungen bis zu 25%. Auf meine Anfrage hin wird nur ver... Toon meer

Beoordeeld met 5 van de 5 sterren

2nd doll order from Lucidtoys.com. Fantastic customer service. They understand that customers may have alot of questions prior to making a big purchase and were very friendly when dealing with m... Toon meer

Beoordeeld met 5 van de 5 sterren

Well, I have wasted money in the past buying stupid gym workout equipment, but this doll purchase beats the lot! Hoisting this babe around is a dam exhausting exercise. Or is it sexercise? It did take... Toon meer

Bedrijfsgegevens

  1. Sex toy-winkel

Informatie afkomstig van verschillende externe bronnen

Lucid Toys, Explore yourself and spoil your body with our exclusive range of vibrators, dildos, sex dolls and bondage toys. Everything you will ever desire is available for you 24x7. Same day dispatch and next day delivery available.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

179 reviews

5 sterren
4 sterren
3 sterren
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1 ster

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3,6

Alle reviews

(179)

6 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Two purchases - great experience both times

My XY doll arrived yesterday after being ordered on Tuesday. The ordering process is simple and straightforward and she arrived in great condition (courtesy of UPS), helped by the excellent packaging. Of course, buying from Lucid means buying a preconfigured doll with no customisation options, but if you know what you want and are happy with that, you can't go wrong :)

10 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very professional company with great…

Very professional company with great customer service. The two products that I have thus purchased have been perfect with no issues at all. I am delighted with my most recent one and at the price paid I am completely amazed by the quality and character of the doll. Thank you again and I look forward to purchasing more items in the future from your fantastic company. Best Wishes.

8 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I went for a cheaper item this time

I went for a cheaper item this time, only £50 instead of £190. But still impressed by the quality of purchased item. Would recommend lucidtoys every time, for the simple fact that they are cheaper than any where else!

5 april 2021
Beoordeeld met 5 van de 5 sterren

Beautiful Julie

I bought a beautiful doll for my disabled son. Very quick delivery and the doll is beautiful. I had some questions for the company and they were very helpful. I highly recommend this company.

17 maart 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

don't waist your money mine was damaged…

don't waist your money mine was damaged and it looked nothing like there pictures on there website and when i complained all i got back "we checked it before dispatch and it was in perfect condition"

5 maart 2021
Logo Lucidtoys

Antwoord van Lucidtoys

UPDATE: 27-03-21
This customer has not responded to our last email to resolve the problem.

Here is the customer's actual doll we sent. Please check the google folder:

https://photos.app.goo.gl/TZ3seCehvYxc4eJQA

The folder shows a beautiful doll in perfect condition. This customer lied and purposefully put an inaccurate trust pilot review about what happened. We sent the doll in perfect condition. Example the doll had red nails and the customer lied and said it came with no nails. Please check the google folder for further evidence:

https://photos.app.goo.gl/hcmJCBtbEmqkgPx87

We still offered the customer a significant discount to make him happy, but has not responded for the last 12 days and has not removed this false trust pilot review.

--------------------------------------
Mar 5, 2021
As stated earlier this is not just the case. Its best to be honest and not play this silly game of leaving negative reviews. We always take the benefit of the doubt and side with the customers even when we know there is dishonestly but in certain cases we cannot go any further.

We did not just say "we checked it before dispatch and it was in perfect condition". We also sent you clear quality checked images of your doll and you came up with a silly conspiracy theory that it was untouched by us to take the picture even when we have your actual order label in the image. We sent images of your actual doll that was in perfect condition. The hands were perfect with RED NAILS.

You provided us with only 2 images which was a extreme close up of the hand which had missing nails and a damaged finger. It was obvious to us you did this to hide the true condition of the doll so we can only see the hands. It was clear from the pictures that the hands was in bad condition. The hands have dirt and microfibers everywhere and the nails were missing.

We asked you what happened with the finger and the fingernails? Your response was "thats how my doll was after i removed the protective material on her hands".

Neil, can you please explain to everyone in our customer service department, why does you pictures have the hands with dirt and microfibres everywhere? Why does the pictures you sent have the nails missing with dirt everywhere? What happened to the RED NAILS we sent Neil? Its obvious that you used it and that you removed the nails.

Our staff are here to help and we will always do our best to help customers who have problems or need guidance. But we cannot do much with customers who lie and are dishonest with us.

I would like to share an experience with recent customer who bought a doll a few days ago which was to heavy for him and wanted to exchange for a lighter one. He admitted he opened the box and inspected it. During his inspection he got some dirt on it. As it was minor and genuine mistake with no major implications we still allowed the exchange with a slight fee to clean it up which we will use in a photoshoot. We did not have to do this but we always try to make the customer happy. This customer delivered the doll back and we gave him the doll he wanted. He was extremely happy and satisfied. This customer did not lie and was honest. He treated us with respect and we did our best to make him happy. When customers lie and are not honest, it makes a resolution difficult which no one wants. We are still open to resolving this issue, but leaving unfair reviews is not the way to do it.

Beoordeeld met 5 van de 5 sterren

Amazing

Amazing, you fellows have got it right.
We need to understand it's only a Doll
There may be some improvements to be made
The fingers are what worries me the most when one moves it around changing positions, you know ...
It's pretty heavy but I love the fact it saves me from doing workout hooof.
The joints one needs to know the points of readjusting, posing the Doll.
Otherwise an Amazing experience with my lovely Neodoll Allure Melanie and Amazing Sue giving us users all support one need, She is very comprehensive and understanding and a Lovely human being, Though we have not met in person.
If you guys want to have some fun and spend you'r hard earned cash I do recommend Lucidtoys it's worth the life investment.
Look after your dollies and your willies will always be trigger happy
Tchau amigos

4 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recently bought some Lucidtoys…

I recently bought some Lucidtoys products, my experience was a professional treatment regarding some doubts I had about certain products, they were solved quickly and without problems, in a short time I received my products and everything was satisfactory, it shows that they take the security very seriously I would buy again without a doubt.

4 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 stars

5 stars. Exactly what I wanted and ordered. As beautiful and sexy as a doll could get. Brilliant customer service when called to sort out I.D verification and delivered very quickly and on the date that was given. Thank you

2 maart 2021
Beoordeeld met 5 van de 5 sterren

After searching 46 years for wife and all hope gone. Now I have a Soulmate (doll).

I have been searching for a wife for 46 years and decided to give up looking. I have felt suicidal at times, and now I have a Soulmate (doll). She fills an empty space and gives me something to hold onto. She never takes her eyes off me. Now we can create some happy memories. She will never leave me. The last Lockdown has been extremely soul-destroying, especially with Christmas cancelled.

19 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a great experience …

I had a great experience with this company, I needed a lot of help and advice with my purchase, and they bent over backwards to help me and guide me, not once did they fail to get back to me and I found the whole purchase a pleasure. The item I bought was top quality and looked even better than it did in the photos on the site. Like to give praise when it is properly due and this company deserves the highest, I will shop with them again.

16 februari 2021
Review zonder uitnodiging

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