Can not fault this company at all. Took no more than a week door to door to receive my bag by DHL from MCR to NZ. Also thanks to Marta for her assistance it was greatly appreciated!
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Lees wat reviewers zeggen
Upon a revised quote it was full steam ahead great contact from uk based staff pick up just on fringes of Melbourne Australia and delivery hassle free just outside Cardiff wales uk in a super fast t... Toon meer
Was kept informed about the progress of our case at all times. Case arrived home a week later than planned - unfortunately public holidays delayed the transfer through Spanish Customs and the Spanish... Toon meer
Very helpful ,Very pleasant people to talk to and deal with . 30 kg suitcases Delivered door to door from Australia to Cornwall UK .Would definitely recommend the company Cannot fault them .My family... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Global door-to-door luggage delivery service. Whether it's bags or boxes, suitcases or skis, we'll pick up from your door and deliver to a destination of your choice at the lowest prices in the market.
LUGGAGE DELIVERY COMPANY
Geschreven door het bedrijf
- CONVENIENT
- Who doesn't want life made easier? At Luggage Delivery Company we make traveling with luggage a thing of the past, providing a cheap alternative to taking your suitcases, boxes, and sports equipment with you. Shipping door-to-door globally, our simple book-collect-track-deliver process makes it super easy for you to get your stuff from A to B, leaving you to travel hassle-free and arrive at your destination more relaxed than ever.
- VALUE
- We're dedicated to providing the best service at the lowest possible cost. Whether you're a student moving to University, traveling for business, or going on vacation, you'll find that we provide competitive, and often the lowest rates, to and from over 200 countries across the world.
- SERVICE
- Our customer care team is here to answer any of your questions or queries and can easily be contacted through email or our website. We also have a comprehensive list of FAQ's that will answer many of the questions around what can and can't be carried on a shipment.
Contactgegevens
120 Salmon Street, NW9 8NL, London, Verenigd Koninkrijk
- customercare@luggagedeliverycompany.com
- luggagedeliverycompany.com
4,7
Uitstekend
727 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ability to call for support before and…
Ability to call for support before and after delivery
30 oktober 2025
Really excellent
Really excellent. Every problem I ran into, being in anothet country, customs etc they put so much effort into helping and sorting it out. I felt very reassured the whole time. Thank you!!
13 oktober 2025
Excellent Customer Service and Fast Delivery
I had a fantastic experience with the Luggage Delivery Company. The entire process was smooth and hassle-free from start to finish. My shipment actually arrived three days earlier than expected, which was a wonderful surprise!
The company proved to be reliable, efficient, and truly committed to excellent customer service. Communication was clear and timely, and any questions I had were quickly addressed.
I highly recommend their service to anyone looking for a stress-free way to ship luggage. Absolutely top-notch!
7 oktober 2025
The luggage arrived safely but it…
The luggage arrived safely but it arrived a day earlier than expected.
30 september 2025
Superb service…15kg suitcase door to…
Superb service…15kg suitcase door to door London to NewZealand exactly 1 week.Absolutely faultless…we’ll be back!😊😊
1 oktober 2025
Quick and easy …
Parcel from uk to New Zealand came fast and great tracking service every step of the way ! Also had to make a few changes the day before collection and the team made it so easy and were very helpful helping me do this !
30 september 2025
Fast efficient service but bag was damaged
I ordered a pick up on Friday for the following Monday and my suitcases were picked up from my hotel and dropped at my house on Tuesday morning.
My bag was damaged in transit and I had to purchase my lane replacement.
I’ll be cautious using this service as bag damage isn’t something they take liability for. So purchase insurance beforehand. It is a shame as the customer service via email etc is good but the business is not the courier as that service is contracted out so you lose consistency in service delivery.
Just use with caution and have awareness of what you are covered for.
16 september 2025
Easy as
Great service. Easy to organize. Prompt pick up and delivery. Kept up to date on
Progress could not be happier
15 september 2025
Excellent customer service
Excellent customer service. I needed to make a same-day change to my pickup details. I was able to reach customer service by phone to request the change. They reached an out to the driver and confirmed by voicemail the change was made.
5 september 2025
Review zonder uitnodiging
Great service
Great service - quick delivery of a large and awkward surfboard from Sweden to the UK. Very happy!
8 september 2025
A pleasure to deal with
Luggage Delivery Company were so helpful and easy to deal with. Any questions we had were answered, pick up was on schedule as was the delivery date. I would have no hesitation in recommending this company.
25 augustus 2025
Customer service was great
Customer service was great
Spoke with Donie. He was so helpful
29 augustus 2025
Different arrivals and damaged boxes and items
My packages arrived at different times and damaged, one box was ripped with big holes even though we packed it even more than the guided suggestions. Plastic boxes and slate coaster that were inside arrived cracked and broken. Thankfully nothing was missing but something couldve easily fallen out with the how big the holes were.
20 augustus 2025
Outstanding service
I have used luggagedeliverycompany.com twice now to send cases between the US and UK. It has been an excellent experience both times. It's very easy to book and a really speedy service. Communication is also excellent and they respond quickly to queries.
20 augustus 2025
Excellent all around
Excellent communication at all stages of booking the transport. Additionally, when talking to their representatives directly, they offered options which were aligned with my needs and available at a lower rate than standard online rate.
18 augustus 2025
Arrived a day early and everythis was…
Arrived a day early and everything was seamless
14 augustus 2025
My luggage was held up by US customs
My luggage was held up by US customs. They kept me up-to-date with everything that was going on. Great customer service.
14 augustus 2025
Misleading, no shipping provided and yet to refund
The initial customer service seemed great- I had not completed my booking and received a phone call to follow up and answer any questions I may have had.
I later completed the booking, only to be informed AFTER payment of additional size restrictions (I was shopping a surf board and a box, nothing crazy). I queried these and was told i would need to pay an additional 50% to the price to secure the booking.
I then discovered I had been charged in USD rather than NZD, as might have been expected on a NZ website.
It has been five weeks and I am still awaiting a refund.
I am glad to see others have had positive experiences but unfortunately this has not been mine.
7 juli 2025
Review zonder uitnodiging
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