Although the bed and mattress weren’t packed at all by the seller as they should have been ,a lot more care could have been taken by the carrier.The mattress had been dragged around and was grimey and... Toon meer
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Lees wat reviewers zeggen
Just had a really pleasant driver, first time collect from me having used Proovia for a few years now to transport our furniture. Stefan was respectful and understanding of our notes, polite manner a... Toon meer
Super service. I was kept informed of the delivery date way in advance of delivery. The day before delivery i was given a two hour window. The delivery took place within that window and I was informed... Toon meer
Very easy to get a quote to pickup a long ase clock. I was kept up to date about the pickup which was a couple of counties away & the day before delivery. The morning of the delivery I received an upd... Toon meer
Bedrijfsgegevens
Over Proovia Couriers
Geschreven door het bedrijf
Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.
Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.
We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.
Contactgegevens
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, Verenigd Koninkrijk
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Victor and Jass, Bravo!!
Victor and Jass displayed great care in the handling of valuable classic car items.
Their communication was A1, they were exactly on time for the delivery.
The items travelled a significant distance from Sussex to Scotland and were transported impeccably.
Very nice work Robert raducan
Very nice work Robert raducan
Robert raducan very good
Avoid Like The Plague
Saw one of their vans on the road this morning, advertising for self employed courier drivers and self employed contractors.
I went onto their website and acquired their contact number, then called up enquiring about the positions, just to be told I needed to contact their recruitment line which happened to be a mobile number that came up as not in service.
I contacted their landline again the advisor then sent me a text with the contact name and number, I advised the number wasn't in service she told me that was the only number they held so she the told me to whats them.
I whats appd Georgiana at 10-09am then 12-12 and finally at 16-58 and Georgiana has totally blanked me all day.
Certainly doesn't make a good first impression and then you have to ask yourself, what it would be like trying to get paid by a company who dont have any general courtesy about them when it comes to communicating with people.
John was great
John was great - arrived on time, gave me a ten minute warning call and lovely and polite.
Easy process
Easy process, great communication, courier was very polite and friendly
Communication was excellent and…
Communication was excellent and delivery prompt. Dmytro went above and beyond to navigate delivery despite a narrow staircase. I am extremely grateful and would highly recommend this service.
Lakhwinder Singh was fantastic help and…
Lakhwinder Singh was fantastic help and very friendly. He and his assistant helped with a large and heavy item, with a smile - excellent service! Thank you.
Excellent service
Excellent service, they found my address easily and were very helpful unloading
Super service
Super service. I was kept informed of the delivery date way in advance of delivery. The day before delivery i was given a two hour window. The delivery took place within that window and I was informed by the lovely and helpful driver (CM) of arrival time. The driver was really helpful in sorting out delivery and helping me transporting the item to my flat. Over and above service!!!
Lakhwinder singh was very helpful and…
Lakhwinder singh was very helpful and polite
Delivery on time and no damage to items
Good service
Love the job guys by Robert raducan
Love the job guys by Robert raducan
Excellent job Great service Mocanu G
Excellent job Great service Mocanu G
After using this company many times for…
After using this company many times for delivery of our leather chesterfield chairs and upholstered items they sent a AI generated photo of damage to a chair that left us in perfect condition only to leave us and the customer very disappointed awful customer service with no resolution leaving us and the customer out of pocket avoid like the plague

Antwoord van Proovia Couriers
Robert Fedak / Salah Ali eisa
Robert Fedak / Salah Ali eisa
very good staff , and helpful
10/10 hopefully see you soon
thanks Deaton Motor Company
Chirita Stefan is the most incredible…
Chirita Stefan is the most incredible courier I have ever met in my life! Thank you for picking up the package - please deliver safely 🙏
delivery to my home
Claudio Marinescu was making a timed delivery of a large box to my home. There were a couple of updates as he got closer. The delivery was well managed and the box put where I needed it. Much appreciated
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