Proovia Couriers Reviews 

59.738
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Although the bed and mattress weren’t packed at all by the seller as they should have been ,a lot more care could have been taken by the carrier.The mattress had been dragged around and was grimey and... Toon meer

Beoordeeld met 5 van de 5 sterren

Just had a really pleasant driver, first time collect from me having used Proovia for a few years now to transport our furniture. Stefan was respectful and understanding of our notes, polite manner a... Toon meer

Beoordeeld met 5 van de 5 sterren

Super service. I was kept informed of the delivery date way in advance of delivery. The day before delivery i was given a two hour window. The delivery took place within that window and I was informed... Toon meer

Beoordeeld met 5 van de 5 sterren

Very easy to get a quote to pickup a long ase clock. I was kept up to date about the pickup which was a couple of counties away & the day before delivery. The morning of the delivery I received an upd... Toon meer

Bedrijfsgegevens

  1. Koeriersbedrijf
  2. Koerier- en bezorgdienst
  3. Verhuizing en opslag
  4. Verhuizer
  5. Pianoverhuisservice
  6. Rederij

Over Proovia Couriers

Geschreven door het bedrijf

Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.

Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.

We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.

Contact
Fort Dunlop Office 110B24 9FE, Birmingham, UK

Our primary commitment is to position your items exactly where you want them, without any extra charges.

We understand how crucial it is for you to have your items placed perfectly! We don't merely deliver – we ensure each item is positioned just where it needs to be!


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

60K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

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4,8

Alle reviews

(59.738)

14.781 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Victor and Jass, Bravo!!

Victor and Jass displayed great care in the handling of valuable classic car items.
Their communication was A1, they were exactly on time for the delivery.
The items travelled a significant distance from Sussex to Scotland and were transported impeccably.

3 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid Like The Plague

Saw one of their vans on the road this morning, advertising for self employed courier drivers and self employed contractors.

I went onto their website and acquired their contact number, then called up enquiring about the positions, just to be told I needed to contact their recruitment line which happened to be a mobile number that came up as not in service.
I contacted their landline again the advisor then sent me a text with the contact name and number, I advised the number wasn't in service she told me that was the only number they held so she the told me to whats them.
I whats appd Georgiana at 10-09am then 12-12 and finally at 16-58 and Georgiana has totally blanked me all day.
Certainly doesn't make a good first impression and then you have to ask yourself, what it would be like trying to get paid by a company who dont have any general courtesy about them when it comes to communicating with people.

18 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

John was great

John was great - arrived on time, gave me a ten minute warning call and lovely and polite.

18 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy process

Easy process, great communication, courier was very polite and friendly

18 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super service

Super service. I was kept informed of the delivery date way in advance of delivery. The day before delivery i was given a two hour window. The delivery took place within that window and I was informed by the lovely and helpful driver (CM) of arrival time. The driver was really helpful in sorting out delivery and helping me transporting the item to my flat. Over and above service!!!

18 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

After using this company many times for…

After using this company many times for delivery of our leather chesterfield chairs and upholstered items they sent a AI generated photo of damage to a chair that left us in perfect condition only to leave us and the customer very disappointed awful customer service with no resolution leaving us and the customer out of pocket avoid like the plague

13 augustus 2026
Review zonder uitnodiging
Logo Proovia Couriers

Antwoord van Proovia Couriers

Hello,

We are sorry to hear about your experience, particularly as you mention that you have used our services on a number of occasions previously.

Unfortunately, we have been unable to identify the booking or customer account from the information available in this review, so we are currently unable to review the circumstances described.

We would particularly like to investigate your comments regarding the photograph you believe to have been AI-generated, as well as the handling of the damage claim and the outcome provided.

Please contact us at marketing@proovia.delivery with your booking reference, business name and any relevant claim details. This will allow us to identify the case, review the original photographic records and correspondence, and investigate what happened.

We would appreciate the opportunity to look into this properly.

Yours, Proovia Couriers

Beoordeeld met 5 van de 5 sterren

delivery to my home

Claudio Marinescu was making a timed delivery of a large box to my home. There were a couple of updates as he got closer. The delivery was well managed and the box put where I needed it. Much appreciated

17 augustus 2026
Review zonder uitnodiging

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