Can not fault this company at all. Took no more than a week door to door to receive my bag by DHL from MCR to NZ. Also thanks to Marta for her assistance it was greatly appreciated!
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Upon a revised quote it was full steam ahead great contact from uk based staff pick up just on fringes of Melbourne Australia and delivery hassle free just outside Cardiff wales uk in a super fast t... Toon meer
Was kept informed about the progress of our case at all times. Case arrived home a week later than planned - unfortunately public holidays delayed the transfer through Spanish Customs and the Spanish... Toon meer
Very helpful ,Very pleasant people to talk to and deal with . 30 kg suitcases Delivered door to door from Australia to Cornwall UK .Would definitely recommend the company Cannot fault them .My family... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Global door-to-door luggage delivery service. Whether it's bags or boxes, suitcases or skis, we'll pick up from your door and deliver to a destination of your choice at the lowest prices in the market.
LUGGAGE DELIVERY COMPANY
Geschreven door het bedrijf
- CONVENIENT
- Who doesn't want life made easier? At Luggage Delivery Company we make traveling with luggage a thing of the past, providing a cheap alternative to taking your suitcases, boxes, and sports equipment with you. Shipping door-to-door globally, our simple book-collect-track-deliver process makes it super easy for you to get your stuff from A to B, leaving you to travel hassle-free and arrive at your destination more relaxed than ever.
- VALUE
- We're dedicated to providing the best service at the lowest possible cost. Whether you're a student moving to University, traveling for business, or going on vacation, you'll find that we provide competitive, and often the lowest rates, to and from over 200 countries across the world.
- SERVICE
- Our customer care team is here to answer any of your questions or queries and can easily be contacted through email or our website. We also have a comprehensive list of FAQ's that will answer many of the questions around what can and can't be carried on a shipment.
Contactgegevens
120 Salmon Street, NW9 8NL, London, Verenigd Koninkrijk
- customercare@luggagedeliverycompany.com
- luggagedeliverycompany.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Perfect
Perfect! All the items arrived before the scheduled time. Amazing! I would also like to thank the agent, Marta. She was there answering my questions very quickly and proactively.
Best delivery company ever!
Best delivery company ever! Really easy process and got delivered early! Highly recommend!
The whole process was pretty straight…
The whole process was pretty straight forward. I needed some help regarding paperwork for UK as I am Australian and the people in the UK, specifically Martha (?) were very helpful. Not a cheap service, but an excellent one so it was worth every cent. Thank you.
It was great from start to finish.
It was great from start to finish.
I highly recommend Luggage Delivery Company.
Excellent service from the luggage delivery company.
Luggage delivered efficiently and on time. Truly a door to door srrvice , cases were taken from our doorstep and delivered back there. Good communication and tracking meant that it was easy to know where our cases were and when they would be delivered.
I was very happy with the service I…
I was very happy with the service I received, small communication issues at times, but they were cleared up immediately without issue. I'd use them again
In general a good experience but website needs working
In general a very good experience, the suitcase was delivered next day, efficient and smooth. The only thing I think needs improvement is the website does not ask for dimensions but only the weight of the suitcase when they give you quotation and only tells you that you need to print the label at home AFTER you pay. This obviously caused bit of problem and I had to top up 70 AUD as my suitcase is bigger than the size limit which I only found out about after I’ve paid. And it does not help when customer service is only available during UK business hours and I am in Australia. Nevertheless, once I reached them, Martha was extremely helpful and patient. The suitcase was picked up and delivered safely after I topped up. I would use their service again. I just think the website needs to be clearer prior the payment and confirmation step.
First time using this company
First time using this company. Very good customer service. Quick delivery, only 2,5 working days from Italy to the UK. I did have an issue with a corrier in Italy, he came earlier to pick up the suitcase when nobody was in and refused to return later. But I called the customer service and they solved the issue for me and made him come back in the agreed time.
The price was the cheapest compared with other companies. Also received a message from corrier in the UK with the day and time of delivery. Really impressed with the speed and customer service. 5 stars.
Easy process from beginning to end
Easy process from beginning to end. My suitcase was collected before 1pm on a Tuesday, delivered in Scotland by 4pm the next day. Cheaper and easier than taking on a flight!
Highly recommend.
Incredibly easy to use and helpful…
Incredibly easy to use and helpful customer service. Had luggage shipped from UK to Aud in a matter of days in great condition would definitely use again!
Great communication from staff
The communication from the start has been fantastic. I had a lot of questions and everyone was answered quickly. This made me feel more confident about sending my case.
Case delivered 3 days late with minimal apology.
The agreement was that my case would be picked up on Monday from Glasgow, which it was, and delivered to my sister’s address in Tasmania on Friday. It contained all my clothes and my medical supplies. I arrived on Friday, my case did not. Tracking was showing it would be delivered the following Wednesday. I contacted the company and received no response until after the case was thankfully delivered the following Monday. It was the most anodyne of apologies. No further contact.
**Unexpected Luggage Dilemma Solved…
**Unexpected Luggage Dilemma Solved with Ease!**
Imagine being caught off guard by Delta Airways' strict luggage policy, allowing only four items. With mere hours to arrange transport for my additional four large bags, I stumbled upon a lifesaver: Luggage Delivery Company. The experience was nothing short of seamless! From the effortless booking to the constant communication during collection and delivery, every step was stress-free and reassuring.
I had an incredible experience tracking…
I had an incredible experience tracking my parcel from New Zealand all the way to South Africa in real time. The updates were accurate and reassuring, and to top it off, the delivery arrived earlier than expected! This was such a wonderful surprise for my mum in South Africa. The entire process—from start to finish—was seamless, reliable, and exceeded my expectations. Highly recommend this service for anyone who values efficiency and peace of mind!
Super quick and easy to dispatch
Super quick and easy to dispatch! Arrived 5 days early, thrilled with my choice :)
Easy and Quick!
Luggage Delivery Company this such an easy process. Our son decided he wanted his golf clubs in the UK (we are in NZ). Contacted the company and it was just so easy. Thank you so much!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








