Do not purchase this product. It has no accurate readings for distance, speed or time. I have been offered £10 to go away or return it with a £35 tracking cost to Hong Kong and a 15% handling fee desp... Toon meer
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What a joke, took 4 weeks to arrive by which time I already messaged to cancel. Were still sent and I was not refunded - opened them to take a look - not one of my orders work
When will someone do something about these scam artists, followed a link on Facebook to purchase a pennywise Apple Watch face only to find they don’t actually have it, totally false advertising. I can... Toon meer
SCAM! Do not use!! I signed up after seeing a low-cost offer (£0.74), but soon after I was charged weekly amounts of around £15 without clear warning. This is a subscription model that is not made ob... Toon meer
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Subscription Scam!
As many other people have mentioned this is a subscription scam! Avoid these like the plague, am trying to get a refund from these atm. Did manage to cancel the 'subscription' but only after quite a few emails. Stay away!!!
They are freaking thieves
They are freaking thieves, a scam. You purchase an app at a price $0.99 receive an email, but the truth is you sign up for a weekly subscription and you will be charged $19.99 each week. You will not receive a receipt, so you will find out you were charged only by looking at your bank statement. There is no way to get a refund or cancel. I am so freaking mad at this.
The worst part is that no one will probably look here first before they purchase these watch faces at a price $0.99 because it is so cheap.
They keep trying to charge me 19.99…
They keep trying to charge me 19.99 daily. I had to call my bank. I traced a phone number to the UAE and there is no answer when I call and believe me when I say I have called.
You will get what’s coming to you for taking what doesn’t belong you.
Sind Betrüger
Sind Betrüger. Ziehen Kreditkartendaten mit Fake- Apps und versuchen dann, wie wild abzubuchen.
Shady business practices and scamming…
Shady business practices and scamming behavior. I was led to believe that $1 was all I needed to pay to access their services but then I see this charge for $20 on my card which was never disclosed to me
Agree with previous reviewer
Agree with previous reviewer. SCAM. Claim it’s a trial and then they charge you monthly!
Luminea is a scam
Luminea is a scam. Predatory, dishonest, and designed to deceive.
Do not download this app.
Luminea uses misleading Instagram ads to funnel users into a fake “free trial,” then quietly charges $34.99 per month without clear consent or warning. There is no transparent pricing, no confirmation screen, no visible subscription settings in the app or through Apple, and absolutely no legitimate way to cancel from within their system.
When I realised what had happened, I immediately contacted their support email – only to receive an automatic bounce-back. No help. No response. Just a black hole. That’s when I knew: this isn’t a subscription service – it’s a predatory trap.
I had to cancel my credit card, dispute the charge with my bank, and report the transaction through Stripe. Nothing about this process was honest, consensual, or compliant with good business practices. This is a textbook example of a dark pattern, designed to exploit rather than serve.
Avoid Luminea at all costs. Don’t let them take your money under the guise of a “trial.” What they’re doing isn’t just shady – it borders on fraudulent.
Criminal company a scam….
The company is criminal as I did not sign up for a monthly subscription of 34.99 USD for a totally useless product. A total scam…… Stay away……
Horrible
Horrible. Nowhere near it was saying about monthly subscription. I read all the fine print and nothing. To cancel, you need to go through hell. I am reporting them to FTC.
Even one star is too much for this mob
Even one star is too much for this mob
They just take out of your account without out you knowing unless you go through your account daily
Have asked for my money back and basically they bluntly said no
Never use this company
Was able to cancel my account
Will put a hold on them through my bank
Terrible to deal with
Any watch face you use doesn’t even last an hour
This is a fraudulent company
This is a fraudulent company. After charging you once, they will try later to take about 10x that amount without your consent.
Lucky, my bank declined the second transaction.
Their response to emails is ludicrous, as they request a reason for cancellation and request you cancel your subscription yourself, but then they don't seem to have a record of your email address so you cannot even log on to the system to process the cancellation.
This is a watch face scam big scam I had to change my…
This is a big scam I had to change my credit card number because they tried to take 34.99 out my account without my concent scam scam scam!
Broken app, huge technical issues, zero accountability
I downloaded this app hoping for a simple watch face solution, but it was broken from the start. No faces would load, even after multiple reinstall attempts. I gave it less than 24 hours before deciding to cancel.
I reached out immediately to explain the issue, but support refused to refund me not because I was outside the refund window (I wasn’t), but because I didn’t use a specific cancellation link buried in an email. Apparently, emailing them directly about technical issues doesn’t count.
They fell back on rigid policies and showed zero interest in resolving my issue. The app didn’t work. I tried everything. I contacted them early. Still, they chose to keep the money and push the blame back on me.
It felt less like a service and more like a trap: poor functionality, scripted responses, and a refund policy designed to protect their wallets, not the customer.
If your product doesn’t work, and you won’t make it right, what am I paying for?
This was a huge disappointment and I won’t be recommending it to anyone.
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Beware of fraud
Beware of fraud! Even one star is too many. They are just scammers!
ACHTUNG! Beware!! Scam
ACHTUNG!! Betrüger
Keine Leistungen nur Abbuchungen! Finger weg
Thieves ! Beware !
Absolutely shocking way to rip people of they did my Dad the yesterday and he’s got Liver and Pancreas issues and needs to keep to a specific diet He told them that .
Let’s get them shut down!
I have same issue as the others
I have same issue as the others. Total scam
En el momento de la compra señala que…
En el momento de la compra señala que es un solo pago de algo más de 8 dólares por poder poner una capa por encima del applewatch para poner pantallas. Y luego se trata de una suscripción semanal, y al de siete días otros 8 dólares. La cuestión es que pagué por una aplicación que ya no puedo usar. Doblemente engañado.
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