I love my couches from Luna Furniture! ❤️ The customer service was great, and I really appreciated how helpful and communicative Tim was throughout the whole process. Everything went smoothly, and I’m... Toon meer
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Lees wat reviewers zeggen
Luna was incredible great communication great delivery and couldn't be the price for the sectional even with AI searching. In fact AI recommended highly Luna and the sectional we searched for.
The experience was even better than I expected. Everything went very smoothly, taking all of my requests into account. The delivery was absolutely perfect! The item arrived exactly at the agr... Toon meer
I purchased the Willow Bend sectional in Umber and am SOOOO thrilled with the sofa. Excellent quality, great price, and just a beautiful product. It was very well packaged to prevent any damage du... Toon meer
Bedrijfsgegevens
- Meubelwinkel
- Matrassenwinkel
- Slaapkamermeubilair winkel
- Tuinmeubelwinkel
- Woonkamermeubilairwinkel
- Zitbankenwinkel
Geschreven door het bedrijf
At Luna Furniture, we're dedicated to providing a 5-star experience, transforming how people shop for their homes from product discovery to delivery.
Contactgegevens
Verenigde Staten
- (832) 900-3800
- customerservice@lunafurn.com
- lunafurn.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 43% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Love my new table
Love my new table! I already had chairs that I think match it pretty well. It is VERY heavy and feels well made. I did feel sorry for the one delivery guy. Table it too heavy for one person to unload from a truck and move to the front porch.
Delivery came sooner than what I was…
Delivery came sooner than what I was told and took them less than 30min to put my bed together
Great communication
Great communication, fast delivery just best service in any furniture purchase I have ever made!
Quality furniture, reasonable price.
Solid wooden furniture with newer versions. That makes me feel good. Only problem with delivery, you can't track at all. Makes me sad.
so easy and quick
Quick delivery, easy pick-up, perfect sofa!
Quick delivery of my sofa into their Elk Grove Village, IL warehouse. I picked it up and my sofa was neatly wrapped and perfect!
Didn't expect to receive the beds so…
Didn't expect to receive the beds so quick. No damages
I was skeptical of the low prices…
I was skeptical of the low prices compared to others. I ended up making 2 orders. Both arrived quickly and for the best price on the internet. Zero complaints .
They are Awesome
They are Awesome. The Young Ladies Kay and Linda were Exceptionally Kind and Attentive. The Gentleman that delivered the furniture was Very Professional. Luna Furniture is Blessed with the Best Staff. Thank You for the Amazing Experience.
Exceeded expectations
I had an absolutely wonderful experience with Luna Furniture from start to finish. The Bolsena Sleeping Sofa exceeded my expectations — it’s stylish, comfortable, and beautifully made. It looks amazing in my space and feels just as good as it looks.
What truly made the experience exceptional was their amazing customer service. The team at Luna Furniture was friendly, responsive, and incredibly helpful throughout the entire process. They answered all my questions promptly and made everything so easy.
The pickup process was just as impressive. The location is full of amazing people who were very cooperative and welcoming. Everything was organized and efficient — it only took about five minutes! It was quick, smooth, and completely stress-free.
Love my New Sofa!
It's so pretty and comfortable! Also came sooner than expected. It was backordered and wasn't supposed to come for at least a week and a half. Love it. The bed is nice, and love the size. The sofa is heavy and sturdy. They brought it in and it was a bit tough but so happy. Thank you!
They have great customer service and…
They have great customer service and delivery people. There were issues on my side but they were able to replace my first order quickly with another item. The delivery people were great as well. I would highly recommend Luna.
The package was delivered I carried it…
The package was delivered I carried it in to my house and unbox it. The package was very well organized and carefully packed. Everything was great and the table is beautiful
Lovely sofa, lengthy shipping.
I purchased the Willow Bend sectional in Umber and am SOOOO thrilled with the sofa. Excellent quality, great price, and just a beautiful product. It was very well packaged to prevent any damage during transit, and arrived pretty much fully intact (no putting anything together), which I appreciate.
The ONLY issue was how very long it took to receive. I understand furniture delivery takes longer than other types of shipments, but I truly wish it had not taken nearly a month to arrive.
That said, I am still likely to shop with Luna again.
It is beautiful
It is beautiful! White glove service was fast and efficient. I am pleased with my over all experience.
Good deal and communication throughout
Good communication throughout. I knew exactly when to expect delivery of my 6 piece sectional and they were very prompt, efficient and courteous. I saved over a thousand dollars over this exact item from a local retailer. The only downside was getting the furniture inside and disposing of old sectional and shipping boxes, but for $1000+ savings, that was a no brainer for me. Very very satisfied.
-- me, in Irvine CA
The two delivery guys were super…
The two delivery guys were super helpful and efficient. We were the last delivery of their day at 9pm and they were still so friendly! We had white glove service and they were fast and cleaned everything up perfectly.
3 weeks and still no delivery
It’s been 3 weeks and still not have received my couch and loveseat. Emails from customer support are giving me the run around. I would give zero stars if I could!!!
Great Furniture at a Great Price
The prodcut ordered was exactly what was delivered. Understanding that it is shipping from Texas is key, and as long as you are not in a time crunch it is worth the wait! Quality furniture at a quality price
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