I love my couches from Luna Furniture! ❤️ The customer service was great, and I really appreciated how helpful and communicative Tim was throughout the whole process. Everything went smoothly, and I’m... Toon meer
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Luna was incredible great communication great delivery and couldn't be the price for the sectional even with AI searching. In fact AI recommended highly Luna and the sectional we searched for.
The experience was even better than I expected. Everything went very smoothly, taking all of my requests into account. The delivery was absolutely perfect! The item arrived exactly at the agr... Toon meer
I purchased the Willow Bend sectional in Umber and am SOOOO thrilled with the sofa. Excellent quality, great price, and just a beautiful product. It was very well packaged to prevent any damage du... Toon meer
Bedrijfsgegevens
- Meubelwinkel
- Matrassenwinkel
- Slaapkamermeubilair winkel
- Tuinmeubelwinkel
- Woonkamermeubilairwinkel
- Zitbankenwinkel
Geschreven door het bedrijf
At Luna Furniture, we're dedicated to providing a 5-star experience, transforming how people shop for their homes from product discovery to delivery.
Contactgegevens
Verenigde Staten
- (832) 900-3800
- customerservice@lunafurn.com
- lunafurn.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 43% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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The communication was great and the…
The communication was great and the delivery was quick.
Patricia Gray Boucle Upholstered Queen Bed looks amazing
Great experience & low price with Luna furniture. I loved that they kept me informed on the status of my order via text and email, plus the Patricia Gray Boucle Upholstered Queen Bed looks amazing!
I had a great experience with Luna
I had a great experience with Luna, my furniture was delivered within the timeframe they provided (7-10 business days) and I had no issues at all with delivery or the furniture. I truly love my new sectional and bedroom set and will be purchasing more pieces from them in the future.
Fantastic service
Absolutely wonderful delivery and purchase!
Excellent product and customer service!
I had an excellent experience with Luna Furniture! The dresser I ordered was actually out of stock. They notified me by email immediately and confirmed the date they expected to receive the item would work for me. They stayed in communication with me throughout the entire process and the dresser made it to me even earlier than they’d promised. It’s absolutely beautiful and I couldn’t be more thrilled with the overall experience.
Had an amazing experience fast and…
Had an amazing experience fast and reliable!
Fast and easy
Fast and easy. Great quality. Wife loves it. Saved tons of money from big name stores. Received same quality with 2 years warranty. Can't go wrong
Purchased the Ashley Top Tier…
Purchased the Ashley Top Tier collection and received a section broken with parts falling out. Contacted the company within the first 48 hours and months later still have not had any repair or replacement and customer service is no longer responding via email. Do not spend your money here!

Antwoord van Luna Furniture
Power Reclining Sectional
Great sectional. The color was as pictured. It's very comfortable and looks great.
This was my third purchase either this…
This was my third purchase either this company. Beautiful products, very organized and fantastic delivery/ assembly people.
Everything about my purchase was…PERFECT!
Everything about my purchase was wonderful! Shortly after I placed the order, I received a welcoming email with a contact if I needed it. Then I made a phone call and spoke with a friendly and professional man who helped me to estimate delivery. Then I got a text with delivery info. The people who delivered were great. I would recommend Luna Furniture!
Great everything
Quick delivery, great experience with their white glove delivery service building the bed frame for us around our Tempurapedic mattress and adjustable bed frame. Great quality product. Would highly recommend to other
Great furniture store
Luna Furniture is truly one of the best places to shop for home furnishings online. Their prices are unbeatable compared to many other stores, and the quality of the furniture is excellent. Whether you’re looking for living room sets, bedroom sets, dining tables, sofas, or accent pieces, they have a wide selection of furniture to choose from. It feels like a one-stop shop for everything you could need to furnish your home.
The website is also very informative and user-friendly. I really appreciate how transparent they are with all the details. Their collection is modern, stylish, and practical, and you can find both affordable furniture and more luxurious options depending on your style.
Overall, I would definitely recommend Luna Furniture to anyone searching for affordable, stylish furniture online with a wide product range. They combine competitive prices, and quality products exactly what you want when furnishing your home.
I made an online purchase for a Rexford Cherry Dining Set Table & 8 Chairs from Luna Furniture - then after a month I read the terrible reviews for Luna …
I made an online purchase for a Rexford Cherry Dining Set Table & 2 Arm Chairs & 6 Side Chairs and paid $1751.20 including delivery. Today is one month later and after three emails inquiring about my order there is no response from them at all. The do not answer their provided telephone number 832-900-3800 - 20 minute wait - they do not answer. I left messages on their phone - nothing. No answer to two emails sent to their "customer service at lunafurn.com" sent twice (I saved copies and notes for all of my correspondence attempts - no response, none at all. I looked online at reviews and they have terrible reviews including a long paragraph by the BBB here in Houston. Most say they cannot get their product they paid for and they get your money and then do not care about anything else - like delivering the product you paid for. Currently there still has been absolutely no response. I have the CEO and President's names and am preparing a lawsuit to be filed in Justice of the Peace Court. I became so accustomed to buying things here in the USA and having the company deliver as soon as they can. But not this company. All I get is "crickets" - nothing, they do not care and evidently judgements against them must mean nothing to them. I regret not looking for reviews before paying for this order. The reviews are the worst I have ever read. This is the first time after 12 years of marriage I purchased a dining room table for my wife. I hand crafted a 12 foot dining table for her years ago, but she asked if I could buy her a nice table because we have a big family. She was so happy when we picked this one out and paid for it. Now - nothing. If you read reviews left by unhappy customers about Luna Furniture you will see why I am so negative about them. I have owned my own businesses and I always provided good employment and transacted all business in a professional manner. I also have always filed a lawsuit if anyone wrote me a hot check, did not deliver something I purchased, or otherwise attempted to unlawfully conduct business with me as a business dealing or directly with me personally. In the past I have had collection attorneys I paid to collect funds after I obtained a court order. There were times I had a Constable and trailer hitch on my truck about to go gather take property and the entity came running with a check to my collection attorney so they would not lose their property which I would liquidate of course to pay the debt owed to me. Evidently this company, Luna Furniture is immune to lawsuits. I have never seen that before. What I especially do not like is having to take action when they have my money and all I am getting is crickets chirping - nothing.
My name is Robert Cole.
A disappointing buying experience here in the USA.

Antwoord van Luna Furniture
Wonderful Experience from Order to Delivery!
We ordered the Ashley Cabalynn Light Brown King Upholstered Platform Bed from Luna Furniture and couldn’t be more pleased! The whole process was super easy, and the customer service team excellent ensuring everything went smoothly. Delivery day was a breeze. The team was right on time, very polite, and so professional. They made the drop off quick and stress-free. The bed looks even better in person, and I’m so happy with my purchase. Thank you, Luna Furniture, for such a great experience!
Excellent quality of furniture
Excellent quality of furniture. Shipping and delivery were a breeze
What an amazing experience with Luna…
What an amazing experience with Luna furniture. 100% recommended
I ordered a room and bed from Luna…
I ordered a room and bed from Luna furniture. I called the customer service for arranging the delivery date.
The delivery was delayed, and the customer service was so bad. I throw away all the old furniture and I got the room empty and ready for the new furniture. with the delay I had nothing to sleep on. I was trying to reach out to one of the supervisors and I was told that they are not gonna answer me on the phone. The only way to reach out the supervisor is by email. This is my first and last experience with them.
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