Lunarcat Company Reviews 117

Very involved proxy to which I wish the best !

Reasonable rates, great service 👍

SHEINの商品を受け取っていただき、国内転送をお願いできないかという最初の問い合わせの段階から、とても丁寧に対応していただきました。
SHEIN側で発送の問題が起きましたが、その都度状況を確認してくださり、別名義で届いていた荷物についても一つずつ確認の連絡をしてもらえたので安心できました。
支払い方法の案内も分かりやすく、入金後は迅速に発送していただき、無事すべての商品を受け取ることができました。
イレギュラーな状況でもきちんと向き合って対応してくれる、信頼できる対応だと感じました。

I bought some items that didn't fit into my luggage and one (model gun) that would have been a hassle to take through customs in a country that wasn't my final destination. It was extremely last minute, but lunarcat responded immediately and was able to help me forward my items! They helped me every step of the way and even helped figure out the most cost-effective shipping option. My packages arrived quickly and were packed with so much care. It was really nice being able to not worry about any paperwork. They were super communicative throughout the entire process which I think puts them miles above many other proxies and forwarders. Fees are super reasonable as well. I'll be using lunarcat again in the future :)

Amazing service and knowledge. Prompt and fast and a very nice person. With all the tariff mess going on, they were a godsend. Would definitely use their service again!

Ordering and processing my parcel was quick and painless. Would recommend.

Responds quickly and very easy process

They were able to get my items i wanted really bad that were only sold physically in japan, that other companies quoted me $300+ for, and they came neatly packaged and quickly, thank you so much !!!

I discovered Lunarcat Company through an internet thread for proxies. The item(s) I wanted were only available in Japan so I reached out privately to inquire about their services. As having recently received my ordered products, I have the following to review: I can 100% guarantee that your order and time will be respected by this company! Their response times are highly commendable and would kindly explain/answer any questions I had. The pricing is affordable (we're in that tariff era) and the process could not have been any easier with their website.

Whether the item(s) are time-limited/sensitive or are in a specific place, this company will do its best to follow through. I am looking forward to using this service again and would highly recommend them to anyone who is seeking a proxy in JP!

Had a good experience with lunarcat. Our product was very fragile, more than half of them arrived broken but lunarcat made it right for us and provided us options how to make it right. They're very easy to talk to and very understanding. Definitely recommend for any of your Japan needs!

I was looking for a proxy service that could buy me items in advance for very anticipated items from Pokemon Center, Lunarcat updated me, they got my items within 5 mins. Surprising because items were already out of stock, I'm glad they could buy the items before that! Everything was packed perfectly, would recommand Lunarcat 100%.

I had a very positive experience with Lunarcat for in person (offline) shopping services in Japan. For me personally, they couldn't find the items I wanted at one store. They were quick to communicate and refunded me the fees, even though they still went and looked for it. I found the items at another store and placed another order with them which went smoothly. They have great friendly customer service so I'll be definitely using their services in the future.

Easy to communicate with, very responsive. The end to end process was easy because of the guidance provided by Lunarcat. I was able to get my item shipped from Japan in about a week. Highly recommend!

This sounds silly, but the Cat, has misplaced his favorite toy.... This little Giraffe that makes a little chirping noise.

The Cat was - Devastated. We flipped the house upside down. The recovery mission sadly, was unsuccessful.

In the search for a new Giraffe, we could only find them for sale in South Korea. I attempted to order myself and have it shipped to San Diego, but that was a No-Go.

Lunar-Cat stepped in, placed my order and in very short order, we have successfully replaced The Cat's favorite toy! (Plus a back-up!)

I am so stoked she was able to help us. She made every very easy and thing arrived FAST!

Thank you x1 MIIIIILLLLLLLLLLLLION times! We are all so happy!

Using lunarcat service was such a pleasant experience for me! They were very on top of everything and made sure to communicate as clear and thorough whenever I had any questions! They are very honest and had great fee structure! I would use their services again! My package arrived safely and I’m very happy with how everything went

Quick to solve problems (within minutes!). Very kind and fast to buy the product that was requested: the plush was bought before it ran out (which was a small window of time)

I just recently bought many items from an exclusive anime event in japan and I was able to get all of the items I wanted from the in person shopping service. They were incredibly patient with my requests and it arrived very quickly. I can’t wait to order from them again, thank you 😭💕

I used Lunarcat for an in-person shopping order and they did an amazing job! They responded quickly to my questions, and everything arrived in perfect condition.

I have purchased many items using Lunarcat, all times shipped nicely and quickly. They are incredibly flexible and will listen to all your questions and concerns and will respond quickly to resolve issues and make anything work for you!