I had a great experience with Lush Interiors from start to finish. Mo and the whole team were professional, friendly, and incredibly helpful throughout the process. Their attention to detail, excelle... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Easy to order on the website, delivery was smooth. Table is absolutely beautiful and worth every penny. It’s solid, heavy and extremely good quality. Looks absolutely beautiful in my lounge and a real... Toon meer
Bedrijf heeft geantwoord
Problem with damaged table that cost a lot of money but the fact you don’t see it because it’s on the underside of the table unwilling to do anything about it.
Absolutely 5 star service from my initial query to almost an immediate helpful response to ordering and my chairs turning up just a few days later. Beautifully packaged and so easy to put together. Th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Luxury interiors, designed for real homes. At Lush Interiors UK, we offer high-quality, stylish furniture at accessible prices. From timeless statement pieces to bespoke designs, we bring elegance and craftsmanship to every space. Explore our collection at www.lushinteriors.co
Our Promise to You
Geschreven door het bedrijf
- We're Committed to Exceptional Service
- We take pride in providing high-quality furniture, seamless customer support, and a stress-free shopping experience. Your home deserves the best, and we’re here to make that happen.
- Quality, Trust & Timeless Design
- Every piece is crafted with care, ensuring luxury, durability, and style that lasts.
Contactgegevens
86 Pullman Road, LE18 2DB, Leicester, Verenigd Koninkrijk
- 0800 061 4965
- info@lushinteriors.co
- lushinteriors.co
4,5
Uitstekend
659 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 86% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Lush Interiors
Hi Hasmita,
Thank you so much for taking the time to leave us a 5 star review.
We are delighted to hear that your order was delivered quickly and that you were happy with the service provided. Your feedback really means a lot to our team and is greatly appreciated.
Thank you again for choosing Lush Interiors, and we hope to assist you again in the future.
Kind regards,
The Lush Interiors Team ✨
Antwoord van Lush Interiors
Hi Mr Owusu,
Thank you for taking the time to leave a review. We’re really pleased to hear you found our team fast and helpful, and we truly appreciate your support.
Kind regards,
The Lush Interiors Team
amazing products and amazing company
amazing products and amazing company, went above and beyond to help us get delivery before xmax thank you so much
22 december 2025
Antwoord van Lush Interiors
Hi Charkie,
Thank you so much for your kind words. We’re really glad we could help get everything to you in time for Christmas, and it means a lot to hear that you’re happy with both the products and the service.
Wishing you all the best, and thank you again for choosing Lush Interiors.
Kind regards,
The Lush Interiors Team
So pleased with my purchase of kitchen…
So pleased with my purchase of kitchen bar stools. Great value - polite driver - really good communication. Highly recommended.
21 december 2025
Review zonder uitnodiging
Antwoord van Lush Interiors
Hi Carla,
Thank you so much for your lovely review. We’re really pleased to hear you’re happy with your bar stools and that the delivery and communication met your expectations.
Your recommendation truly means a lot to us. We hope you enjoy your purchase for many years to come.
Kind regards,
The Lush Interiors Team
Absolutely outstanding experience
Absolutely outstanding experience. From start to finish the level of customer service exceeded my expectations. The materials on both the table and chairs are really high end and feel excellent. Everything was delivered on time and in perfect condition.
I couldn’t be happier and would highly recommend
20 december 2025
Review zonder uitnodiging
Antwoord van Lush Interiors
Hi Zayn,
Thank you very much for your kind review. We’re really pleased to hear you had such a positive experience from start to finish and that you’re happy with both the quality and the delivery.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback.
Kind regards,
The Lush Interiors Team
The Luca Marble Dining Table from Lush…
The Luca Marble Dining Table from Lush Interiors is absolutely stunning. The marble top is luxurious and beautifully finished, with natural veining that adds elegance and character to the space. The table feels incredibly solid and well-crafted, making it both stylish and practical for everyday use. It has completely transformed our dining area and receives compliments from everyone who sees it. Exceptional quality and timeless design—highly recommended.
15 december 2025
Review zonder uitnodiging
Antwoord van Lush Interiors
Hi Jatin,
Thank you so much for taking the time to leave such a wonderful review. We’re absolutely delighted to hear how much you love your Luca Marble Dining Table and that it has transformed your dining space.
It’s lovely to know the quality, craftsmanship, and natural veining have made such an impression, and even better that it’s receiving so many compliments.
Thank you again for your kind words and recommendation. We truly appreciate your support.
Kind regards,
The Lush Interiors Team ✨
What a fantastic company
What a fantastic company. I wasn’t completely sure about making such a big purchase online but i’m so glad we did. They were very helpful in answering all my questions before placing the order, and the chairs arrived within 2 days (i asked for them in time for christmas, although i left it really late). They look FAB! So so pleased.
19 december 2025
Review zonder uitnodiging
Antwoord van Lush Interiors
Hi Alex,
Thank you so much for your lovely review. We’re absolutely delighted to hear that you’re so pleased with your chairs and that we were able to get them to you in time for Christmas, especially with such a tight turnaround.
It really means a lot to us that you trusted us with such an important purchase, and we’re so glad the chairs look FAB in your home.
Thank you again for your kind words and support. We hope you enjoy them for many years to come.
Kind regards,
The Lush Interiors Team ✨
Its 5 stars from me 🌟 🌟🌟🌟🌟
Absolutely love our furniture from Lush Interiors. We have the Luca Marble dining table with the Sandro chairs and 6 Sandro bar stools. They are very well built, beautiful fabric and look amazing, complimenting our new kitchen perfectly. The delivery guys were so polite and very helpful. Unpacking and putting all our furniture in place.
We get so many lovely comments on the furniture. So much so, that when a TV production crew were here filming an advert in our kitchen, they really wanted to use the bar stools in their shoot.
We will definitely use Lush Interiors again.
7 juli 2025
Review zonder uitnodiging
Antwoord van Lush Interiors
Hi Anna,
Thank you so much for this wonderful review 🌟🌟🌟🌟🌟
We’re absolutely delighted to hear how much you love your Luca Marble dining table, Sandro chairs and bar stools, and that they complement your new kitchen so perfectly. It’s lovely to know you’ve had so many compliments, and how exciting that a TV production crew wanted to feature them too!
We’ll be sure to pass on your kind words to our delivery team, they’ll be thrilled to hear this. Thank you again for choosing Lush Interiors and for taking the time to share your experience. We look forward to welcoming you back in the future.
Kind regards,
The Lush Interiors Team ✨
Antwoord van Lush Interiors
Hi Jane,
Thank you for taking the time to leave your feedback.
We are sorry for the delay you experienced while waiting for your chairs. We can see that this was a pre order item and can confirm that the chairs have now been successfully delivered.
We appreciate your patience while the order was awaiting restock, and we apologise for any inconvenience caused during this time. If you have any questions or need any further assistance now that your order has arrived, please do not hesitate to get in touch.
Kind regards,
The Lush Interiors Team ✨
We love out new dining table
We love out new dining table, the quality is amazing and it looks even better than it did in the pictures. Delivery was also very efficient
17 december 2025
Review zonder uitnodiging
Antwoord van Lush Interiors
Hi Hamza,
Thank you so much for your kind review.
We are delighted to hear that you love your new dining table and that it exceeded your expectations in both quality and appearance. It is also great to know that the delivery went smoothly and efficiently.
Thank you again for choosing Lush Interiors. We truly appreciate your support and hope to assist you again in the future.
Kind regards,
The Lush Interiors Team ✨
BEWARE & AVOiD this Disgraceful company- item was of a very…
BEWARE and AVOID if you want quality items ! Read all the reviews not just the ones they show on website
Disgraceful company- item was of a very poor cheap quality and the company just kept giving me the round around and blamed manufacturer (Lush are at best a middleman who do not check or see the items they sell) . I was told that they had prioritised my collection ( I even spoke to the company director) yet they failed to book the collection ( I contacted the manufacturer myself and was told they had no collection requested for my address!) I arranged the collection myself as Lush were doing everything possible to avoid collecting the item and having to refund my money ! My contract of sale was with Lush ( who had my money for weeks prior to delivery and yet they didn’t want to know when it came to rectifying the issue and issuing a refund !
VERY POOR QUALITY ITEMS charged at inflated prices and THE WORSE AFTERSALES and customer service is non existent! AVOID AVOID AVOID Purchasing anything from LUSH INTERIORS !!!! still not got my refund!
BEWARE of purchasing from this
DISGUSTING COMPANY
10 december 2025
Review zonder uitnodiging
Antwoord van Lush Interiors
Hi Michelle,
Thank you for your follow up review. We are sorry that you remain dissatisfied, however we do need to clarify a few points for accuracy and transparency.
The item you ordered was supplied directly from one of our partner manufacturers. Not all of our products are supplier based, but in this instance the item was dispatched directly from the supplier. This does not remove our responsibility, and at no point have we denied accountability. Your contract of sale is with Lush Interiors, and we are managing the issue on your behalf.
When an item is supplied directly from a manufacturer, collections must be arranged through their approved courier networks. These requests are logged and processed by the courier teams and are not instant. This is why a collection may not immediately appear when contacting the supplier directly, despite the request having been raised and actively chased by us.
We have not avoided collection or a refund. A full refund will be issued once the item has been collected, in line with our returns policy. We appreciate delays are frustrating, but same day collections are not possible.
Really love my table and chairs
Really love my table and chairs. Nice, friendly delivery guys. Would buy again from Lush.
16 december 2025
Review zonder uitnodiging
Antwoord van Lush Interiors
Hi Charlotte,
Thank you for taking the time to leave a review. We are so pleased to hear that you love your table and chairs, and that the delivery team were friendly and helpful.
We really appreciate your support and we would be delighted to help again in the future.
Dining table and chairs set
Dining table and chairs set is beautiful. Drivers were super friendly and the furniture looks and feels amazing. Super comfy chairs and table is very well built
16 december 2025
Review zonder uitnodiging
Antwoord van Lush Interiors
Hi Frank,
Thank you very much for your lovely review. We are delighted to hear that you are happy with your dining table and chairs, and that our delivery team made a great impression.
It is great to know the furniture looks and feels amazing and that you are finding the chairs comfortable and the table well built.
Thank you again for choosing Lush Interiors.
Kind regards,
Lush Interiors Team
Ordered large table and 8 chairs from…
Ordered large table and 8 chairs from this company. Chairs are handmade so slight mark and scratches are understandable. However, the price does not reflect that. For the price that i paid I was expecting near to perfect. Anyways contacted customer services and all I get is “sorry we are unable to do anything” overall it’s a beautiful dining set the fitters were also lovely and friendly but the customer service needs a massive improvement. Quick to take money but no solution. What a disgrace!!!
15 december 2025
Review zonder uitnodiging
Love our new dining table
Love our new dining table. Thank you. Delivery was fast and we were kept upto date on delivery throughout. Will shop here again
14 december 2025
Review zonder uitnodiging
Antwoord van Lush Interiors
Hi Dawud,
Thank you for your lovely feedback. We are really pleased to hear that you love your new dining table and that the delivery was fast with clear updates throughout.
We truly appreciate your support and look forward to welcoming you back again in the future.
Kind regards,
Lush Interiors Team
A happy customer
Quick turnaround, great service, fast delivery. Really satisfied with the service and quality from lush interiors, would definitely recommend. My go to company now for all things furniture.
13 december 2025
Review zonder uitnodiging
Antwoord van Lush Interiors
Hi Amy,
Thank you so much for your kind review. We are delighted to hear that you were happy with the quick turnaround, service, and fast delivery.
It means a lot to us to know that Lush Interiors is now your go to company for furniture, and we truly appreciate the recommendation.
Kind regards,
Lush Interiors Team
4 Weeks" is a Lie—Terrible Delivery Times and Annoying Review Spam
I ordered a table from this company on November 3rd, and the stated delivery time was 4 weeks. It has now been nearly 6 weeks, and I have still received no update regarding the delivery status.
The most frustrating part is the constant spam of emails I'm receiving, all asking me to give them a review about the table—a table I was supposedly meant to have received two weeks ago! It's ridiculous to relentlessly ask for a review when you haven't even fulfilled the order.
If you can't deliver within the advertised 4-week window, don't put that timeframe on your website. Instead of sending a spam of emails demanding a review, they should be sending an update on when my product will actually arrive. This is completely unacceptable.
4 december 2025
Antwoord van Lush Interiors
Dear Kolchuma,
The item you ordered on 3rd November was a pre-order item, which is clearly stated on the product page at the time of purchase. Pre-order items do not fall within the standard 4-week delivery timeframe, as this estimate applies only to in-stock products. Pre-orders are dependent on supplier restock dates, which can occasionally extend beyond the initial estimate.
Regarding the review emails, these are automated system emails triggered by order dates rather than delivery completion. We completely understand how receiving these before delivery is frustrating, and this feedback has been passed to our technical team so we can improve this process going forward.
We would also like to note that we have not received any direct email correspondence from you, and had you contacted us, we would have been more than happy to provide a delivery update and assist further.
Please do reach out to us directly at info@lushinteriors.co
with your order number, and our team will prioritise providing you with a clear update on your delivery.
We truly value our customers and regret that this experience has not met expectations. Thank you again for your feedback.
Kind regards,
Lush Interiors Team
Fantastic experience - Sandro Velvet Barstools
Great service and products.
We purchased 3 x Sandro Velvet barstools.
We travelled to the showroom / warehouse in Leicester to view the stools in person. The staff were very helpful throughout and there was no pressure to purchase. They left us alone to view the products in our own space and time, with advice offered when sought.
Communications were excellent throughout via email.
We travelled down a second time and were convinced and purchased the barstools. Even better, they offered the Klarna 3-instalment payments option, which we took out. They had the stock available and we were able to purchase the stools and travel back with them.
Great quality products - highly recommended. We were able to get an additional discount online for Black Friday deals.
I would highly recommend Lush Interiors to anyone who wants to purchase quality products and with a fantastic customer service experience!
1 december 2025
Antwoord van Lush Interiors
Dear Mr Akbar,
Thank you very much for taking the time to leave such a detailed and positive review.
We are delighted to hear that you had a fantastic experience with us, from visiting our Leicester showroom to purchasing your Sandro Velvet barstools. It is great to know our team were helpful, gave you space to browse comfortably, and were available when you needed advice. We are also pleased that the Klarna option and Black Friday discount worked well for you.
Most importantly, we are glad you are happy with the quality of the barstools and the overall service you received. Feedback like this truly means a lot to our team.
Thank you again for your recommendation and support. We hope to welcome you back again in the future.
Kind regards,
Lush Interiors Team
appalling customer service and after…
appalling customer service and after sales , item arrived damaged and was told it had came direct from manufacturer so it wasn’t lush’s fault and the manufacturer had to sort it out! lady on the phone was dismissive and rude , took no accountability and passed the blame, still waiting on a collection date as it has nothing to do with Lush and up to manufacturer , they are basically a middleman that takes your money and then doesn’t want to know when there is a problem! Premium prices for poor quality items that they don’t even see, handle or quality check yet claim to offer high quality pieces that are chosen for their quality and craftsmanship! AVOID
12 december 2025
Review zonder uitnodiging
Antwoord van Lush Interiors
Hi Michelle,
Thank you for taking the time to leave your feedback. We are genuinely sorry to hear that you feel disappointed with your experience.
We would like to clarify for transparency that your issue was reported to us very recently, and we immediately began the process of arranging a collection. Unfortunately, same day collections are not possible, as all returns must be scheduled through courier networks, whether items are dispatched from our warehouse or a partner supplier. This process applies to all customers and is outside of our direct control.
At no point have we refused responsibility. We are managing the matter on your behalf and have already escalated the collection request as urgent. Once the item is collected, a full refund will be issued promptly in line with our returns policy.
We appreciate that delays are frustrating, but we do ask that communication remains respectful. Our team is here to help and resolve issues as efficiently as possible within logistical constraints.
We are already in contact with you via email and are actively working to resolve this matter. We will continue to keep you updated directly as soon as the collection date is confirmed and the next steps are in place.
Don’t walk… RUN
Don’t walk… RUN! I was going to spend in excess of £2500 on this exact set and thank god I found lush interiors. The quality is amazing - instructions clear and assembly easy. The table is blooming heavy but it’s such good quality and sturdy. Absolutely in LOVE - delivery drivers were so sweet too. Seamless from start to finish thank you xx
10 december 2025
Review zonder uitnodiging
Antwoord van Lush Interiors
Hi Sophie,
Thank you so much for such an amazing review. We absolutely loved reading this.
We are so pleased to hear how happy you are with the quality, ease of assembly, and the overall experience from start to finish. Your kind words about our delivery team mean a lot and will be passed on to them.
Thank you again for choosing Lush Interiors and for your lovely recommendation. We hope you enjoy your furniture for many years to come.
Kind regards,
The Lush Interiors Team ✨
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.