LuxeDecor Reviews 2.609

I tried to cancel this order and was told the order was not placed. I was told there was no shipping fee and it was added. I called customer service and spoke with Chrisitine when I found my credit card was being billed. She said she could not see the order. I do not want this item, I am being over charged, and I am contesting the order with my credit card company.

Shayla was excellent:very helpful, patient, and knowledgeable

simple question and got a answer no problem

Super fast response time. Great to work with and knowledgeable.

Put the Cade floor lamp in our guest bedroom and it's been great for the space. Slim profile doesn't eat up floor space, which matters when the kids inevitably turn it into a play area. Cord could be longer though - had to get creative with placement. But the light output is solid and it looks way more expensive than $365.

Good selections. Easy check out.

Okay so I bought this accent table like two weeks ago and it fits perfectly next to my soaking tub. Looks way more expensive than what I paid, very happy with LuxeDecor on this one. Shipping was fast too, no complaints at all! ❤️

Had my eye on this desk with the built-in lamp for a while and finally pulled the trigger — genuinely glad I did. The material finish has this warm matte quality that doesn't wash out in direct afternoon sun, which honestly surprised me. A lot of outdoor pieces go flat or chalky in bright light but this one holds its depth.

The integrated lamp is what really gets me though. The way it diffuses in the evening creates this soft pooling effect rather than harsh downward light. Whoever designed the shade angle understood how light behaves on a surface.

Only hiccup was chasing down a tracking number — had to follow up once before getting it. Small thing but worth mentioning. Everything else? Exceptional.

Efficient and knowledgeable. Immediate response to our questions and polite.

Good site with lots of options, just grumpy that neither the discount promo code nor sign up discount offer were applied to my purchase

I’m thrilled you had this in stock, it’s the last piece for the big reveal! Hoping it arrives earlier than stated, planning to get people out of house for the secret day.

I tried to purchase a few items and the 15 percent welcome discount screen kept blocking my view of items. I finally clicked on it to get my discount code and it didn’t work. It was hassle factor so I removed a couple of items and placed an order without the code. I also have not received updates on when my item will arrive

Quick and accurate response. Appreciate the good service. Shayla was great to work with.

Ordered a light fixture three weeks ago. I got an email saying it would be delivered week of 4/6 though no tracking number provided. Still no sign of it as of today 4/14. Emailed customer service three days ago through website to enquire as to it's whereabouts. Crickets. Now I have to call and follow it up in time that I don't have. All such a headache and the reason why I usually stick to big box stores and online websites like Amazon that provide fast free shipping, reliable customer service and easy returns if need be. Never ordering from Luxe Decor again and neither should you.

I used the chat feature to ask a product question about dimensions. Shayla was able to not only answer my questions, but provided an additional very helpful image.

Ordering was easy. I’ll check back when I receive my order.

Sales rep was very helpful and promptly emailed a quote

I had a damaged 1ST delivery and they made good and promptly delivered a new one

Good selection