Luxe Watches Reviews 

815
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I urgently needed valuations on watches due to lawyers wanting details when my husband passed away. Luxe Watches were recommended to me and i have to say, they were brilliant! Easy procedure and pr... Toon meer

Beoordeeld met 5 van de 5 sterren

Was able to get a watch valuation without any cost, got it back super quickly, the whole process was incredibly easy

Beoordeeld met 5 van de 5 sterren

Excellent service throughout the whole experience. No request too big. Many visits and trying on watches until i decided what i wanted. Purchase completed quickly and smoothly. Great comms from Charli... Toon meer

Beoordeeld met 5 van de 5 sterren

The whole team were incredibly helpful from start to finish. Would highly recommend and will use again in the future.

Bedrijfsgegevens

  1. Horlogerie
  2. ook in
  3. Boetiek
  4. E-commerceservice
  5. Horlogereparatieservice
  6. Juwelier
  7. Sieradentaxateur

Geschreven door het bedrijf

Defined by ten years of industry expertise and refined by a passion for a bespoke and first class service – Luxe Watches is the luxury watch specialist you can trust. Founded in 2011, Luxe Watches supplies beautifully crafted classic and contemporary new and pre-owned timepieces to be cherished for years to come. We were born out of a love for craftsmanship and the desire to provide a personalised service were collectors and enthusiasts alike could buy and sell premium wristwatches. We pride ourselves on the array of illustrious and prestigious watches within our collection, from brands such as Rolex, Piaget, Richard Mille, Patek Philippe and more. Our Core Values Whether you are shopping online, over the phone or visiting us at our Epping boutique, at Luxe Watches we strive to deliver the highest standard of service and customer care. Transparency and honesty lie at the heart of our company and our in- house team of experts have the experience, knowledge and passion to help guide you through the process of choosing your dream timepiece. Authenticity Guaranteed Thanks to Luxe Watches combined years of experience in the industry, we have a trusted relationship with a global network of expert dealers, wholesalers and manufacturers. This alongside our rigorous quality control process means we only ever sell authentic pieces. Our Commitment All Luxe Watches timepieces come with a 24 month comprehensive Luxe Watches warranty, in addition to any remaining warranty from the brand manufacturer. If through no fault of your own your watch stops working as it should, we will repair said piece in a timely manner. Renovation & Repairs At Luxe Watches our talented team of expert in-house watchmakers are on hand to carry out a vast range of unparalleled aftercare services. We are able to undertake almost any repair across all makes and models, from replacing a worn out strap, to repairing a damaged bezel.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

815 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(815)

77 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Fantastic Customer Service

Wouldn’t hesitate to recommend Luxe Watches…
All the staff are helpful, knowledgeable and professional.
Arif, Charlie and Oliver always keep you updated on any progress and quickly respond to any queries.
I’ve been a customer of Luxe Watches for 9 years and have always received excellent service.

2 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb customer service

I had an excellent experience purchasing a Submariner from Charlie. From start to finish, he was incredibly helpful, professional, and knowledgeable. He answered all my questions with confidence and made the entire process smooth and enjoyable. I highly recommend Luxe to anyone looking to purchase a watch. Thanks again!

17 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Rolex GMT II service in 5 weeks

I’ve just received my Rolex GMT II back after a service and a clean and I’m very impressed. The first point is that it only took 5 weeks instead of the 5 months everywhere else was quoted, the watch is immaculate and Oliver Ryan went above and beyond to get it back to me for Saturday morning.

5 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was greeted by Charlie whilst lookin…

I was greeted by Charlie whilst lookin in the shop window at the very nice display and was invited in to have a chat, this then led onto me putting a watch on sale or return. I felt I was treated exceptionally well without being pushed. Thank you to Charlie and Arif for time they gave me and a look at the very large range of exceptional watches they have in stock.

25 maart 2025
Beoordeeld met 5 van de 5 sterren

Finally found the perfect GMT II

I had been searching for a GMT II Batgirl for a long time and finally found a 2025 model that was in an unworn condition.
Right from the outset of making the initial enquiries with their sales executive Charlie, throughout the process of purchase to receiving delivery, was always very polite and professional and willing to answer any questions I had.
I’m blown away by how nice the watch is. Would happily consider using Luxe watches for future purchases.

27 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very happy customer!

I visited the shop after seeing their Facebook videos. Arif was very professional & patient - his knowledge was also exceptional. After picking the watch I'd wanted for a while, we reached an agreement and I left a happy man - Thank you!

4 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

From start to finish

From start to finish
Total professionalism from these guys
Always made to feel welcome and at ease,
Arif is a true gentleman and knows his stuff too, it's always a pleasure popping into this classy store in the Epping high street in Essex
Totally seamless transactions, looking forward to my next visit.
I can't fault my experience with Luxe watches, Highly recommended

24 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cartier Privé Cloche

I discovered Luxe Watches while browsing Chrono24 for a timepiece and they had the best offer available. From the start, Charlie was outstanding—patiently answering all my questions down to the smallest details via WhatsApp.

Despite the shop being an hour outside London, the journey on the Tube was hassle-free.
Upon arrival, Charlie’s warm welcome and seamless service made the experience even better.

I left not just with a smile, but with a stunning Cartier Privé Cloche on my wrist.

17 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

David 1953

Excellent service from all the staff I dealt with regard to the sale of my Rolex Explorer 11. Would certainly recommend them.

20 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I sent my Omega 300M for service and…

I sent my Omega 300M for service and repair. Not only were they faster but cheaper and the communication was superb. An excellant parcel to put my watch into and a prepaid envelope. The photograph of them having recieved the watch the next day. And then a quotation for the work just 24 hours later. The entire start to finish was only 5 weeks and that included Christmas. They were 2 months faster and £300 cheaper than Omega quoted me for the same work.

2 januari 2025
Review zonder uitnodiging

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