Excellent service throughout the whole experience. No request too big. Many visits and trying on watches until i decided what i wanted. Purchase completed quickly and smoothly. Great comms from Charli... Toon meer
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The whole team were incredibly helpful from start to finish. Would highly recommend and will use again in the future.
Luxe Watches did a great job renovating my ancient Omega Constellation. It looks like new.
I purchased the Omega Seamaster 007 Commander’s Watch Limited Edition from Luxe Watches. I am extremely pleased with both the watch and the high level of service I received. The wrist-piece is beautif... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Defined by ten years of industry expertise and refined by a passion for a bespoke and first class service – Luxe Watches is the luxury watch specialist you can trust. Founded in 2011, Luxe Watches supplies beautifully crafted classic and contemporary new and pre-owned timepieces to be cherished for years to come. We were born out of a love for craftsmanship and the desire to provide a personalised service were collectors and enthusiasts alike could buy and sell premium wristwatches. We pride ourselves on the array of illustrious and prestigious watches within our collection, from brands such as Rolex, Piaget, Richard Mille, Patek Philippe and more. Our Core Values Whether you are shopping online, over the phone or visiting us at our Epping boutique, at Luxe Watches we strive to deliver the highest standard of service and customer care. Transparency and honesty lie at the heart of our company and our in- house team of experts have the experience, knowledge and passion to help guide you through the process of choosing your dream timepiece. Authenticity Guaranteed Thanks to Luxe Watches combined years of experience in the industry, we have a trusted relationship with a global network of expert dealers, wholesalers and manufacturers. This alongside our rigorous quality control process means we only ever sell authentic pieces. Our Commitment All Luxe Watches timepieces come with a 24 month comprehensive Luxe Watches warranty, in addition to any remaining warranty from the brand manufacturer. If through no fault of your own your watch stops working as it should, we will repair said piece in a timely manner. Renovation & Repairs At Luxe Watches our talented team of expert in-house watchmakers are on hand to carry out a vast range of unparalleled aftercare services. We are able to undertake almost any repair across all makes and models, from replacing a worn out strap, to repairing a damaged bezel.
Contactgegevens
219 Highstreet, Epping, CM16 4BL, Epping, Verenigd Koninkrijk
- 0203 397 1596
- enquiries@luxewatches.co.uk
- luxewatches.co.uk
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The whole team were incredibly helpful…
The whole team were incredibly helpful from start to finish. Would highly recommend and will use again in the future.
Luxe Watches did a great job renovating…
Luxe Watches did a great job renovating my ancient Omega Constellation. It looks like new.
Excellent service from a great company.
Excellent quick and enjoyable process
Excellent quick and enjoyable process, purchased a lovely watch, and will definitely be doing more business with Arif in the future.
Scam company rude sold me a perfect…
Scam company rude sold me a perfect watch but it has a resolderd case fully gold yachmaster. They refused entry ti the store to try return it
Air all phone calls rude arif the manager is a pretty boy that gives attitude i really would avoid this company just like hundreds of other people have said. But as always lux reviews get taken down!!
Great service
Great service. Given an honest outline of the process and timescales right from the start along with how everything is costed. Got my estimate in good time which was lower than expected. My watch is now back with me looking like new.
Very quick response to one query I made and great communication about the return of my watch. Be aware that the process takes some time but this seems to be the same for all repairers and Luxe ensured I was aware of the time it would take right from the start. First class service, thank you guys.
Arif at Luxe Watches looked after us…
Arif at Luxe Watches looked after us today and he was great. Had a few experiences with watch dealers over the years. These guys are very professional, very welcoming, and they know their watches. They only deal with factory watches and parts. The showroom in Epping is stunning. Highly recommend these guys for sure. I will be back.
Charlie is great! Highly recommend
Thank you so so so much to Charlie for helping me pick the watch for my partner as his wedding gift. Felt very nervous as the watches are a lot of money, but charlie made me feel at ease and kept in contact throughout the whole process. Highly recommend!
Had my omega seamaster 300 serviced and…
Had my omega seamaster 300 serviced and polished with Luxe. Fantastic service from start to finish. My watch looks like new and works again! 100% recommended
Always a pleasure in dealing with the…
Always a pleasure in dealing with the team at Luxe Watches.
This time was for a simple watch inspection and test, but it was handled in the same efficient way as if buying a new watch.
Anything to do with watches don't hesitate to contact Luxe Watches!
Perfect company to value my watches
Two watches valued and nothing was too much trouble for Oliver.
Excellent service, very prompt responses.
Would highly recommend Luxe Watches.
Such great work by Luxe Watches
Such great work by Luxe Watches, service is excellent, communication is perfect and Oliver is a delight to deal with. Highly recommended!
Incredible service at Lux watches took…
Incredible service at Lux watches took my Cartier watch to have a new battery and be resealed for my holiday and it was back to me within a few days looking like New they had even cleaned it for me. Highly recommend.
Fantastic Service and Comms
Excellent service throughout the whole experience. No request too big. Many visits and trying on watches until i decided what i wanted. Purchase completed quickly and smoothly. Great comms from Charlie, he even came to the house (as i had an injured leg) and fitted an additional link for me on the day of receipt of my watch. Will definitely buy again and recommend. Chris
Excellent service would highly recommend
Excellent service would highly recommend
Two recent purchases
Dealt with Charlie recently on two watch purchases. Service was exceptional and the watches both arrived when he said they would and were outstanding!! Thanks Charlie
Special shout-out to Charlie for…
Special shout-out to Charlie for helping me choose my dream watch. The whole experience with him was highly professional and smooth. Couldn’t recommend Luxe Watches more!
Great experience - Thanks Arif.
I purchased the Omega Seamaster 007 Commander’s Watch Limited Edition from Luxe Watches. I am extremely pleased with both the watch and the high level of service I received. The wrist-piece is beautiful and the entire process was smooth and seamless from start to finish. Engagement was excellent throughout; Arif was friendly, exceptionally helpful and his knowledge put me completely at ease throughout. The watch, box, papers and all contents were delivered on time and exactly as described. Highly recommended. And a good price as well !
Amazing service by Arif
Amazing service by Arif! Very professional retailer showcasing a great collection of wrist masterpieces! Will certainly buy more from Arif
Had a brilliant experience with Luxe…
Had a brilliant experience with Luxe Watches. I was on holiday when I suddenly realised my watch insurance had expired, proper panic moment. I gave them a call expecting to wait the couple of days mentioned in their email, but they turned around a full valuation certificate in literally 10 minutes. No messing about, just got it done.
Honestly, that quick turnaround meant I could get my watch insured straight away instead of stressing about it being unprotected. Can’t fault the service at all. If you need a valuation done and you’re in a pinch, these guys come through. Definitely recommend them.
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