Luxe Watches Reviews 

814
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Was able to get a watch valuation without any cost, got it back super quickly, the whole process was incredibly easy

Beoordeeld met 5 van de 5 sterren

Excellent service throughout the whole experience. No request too big. Many visits and trying on watches until i decided what i wanted. Purchase completed quickly and smoothly. Great comms from Charli... Toon meer

Beoordeeld met 5 van de 5 sterren

The whole team were incredibly helpful from start to finish. Would highly recommend and will use again in the future.

Beoordeeld met 5 van de 5 sterren

I purchased the Omega Seamaster 007 Commander’s Watch Limited Edition from Luxe Watches. I am extremely pleased with both the watch and the high level of service I received. The wrist-piece is beautif... Toon meer

Bedrijfsgegevens

  1. Horlogerie
  2. ook in
  3. Boetiek
  4. E-commerceservice
  5. Horlogereparatieservice
  6. Juwelier
  7. Sieradentaxateur

Geschreven door het bedrijf

Defined by ten years of industry expertise and refined by a passion for a bespoke and first class service – Luxe Watches is the luxury watch specialist you can trust. Founded in 2011, Luxe Watches supplies beautifully crafted classic and contemporary new and pre-owned timepieces to be cherished for years to come. We were born out of a love for craftsmanship and the desire to provide a personalised service were collectors and enthusiasts alike could buy and sell premium wristwatches. We pride ourselves on the array of illustrious and prestigious watches within our collection, from brands such as Rolex, Piaget, Richard Mille, Patek Philippe and more. Our Core Values Whether you are shopping online, over the phone or visiting us at our Epping boutique, at Luxe Watches we strive to deliver the highest standard of service and customer care. Transparency and honesty lie at the heart of our company and our in- house team of experts have the experience, knowledge and passion to help guide you through the process of choosing your dream timepiece. Authenticity Guaranteed Thanks to Luxe Watches combined years of experience in the industry, we have a trusted relationship with a global network of expert dealers, wholesalers and manufacturers. This alongside our rigorous quality control process means we only ever sell authentic pieces. Our Commitment All Luxe Watches timepieces come with a 24 month comprehensive Luxe Watches warranty, in addition to any remaining warranty from the brand manufacturer. If through no fault of your own your watch stops working as it should, we will repair said piece in a timely manner. Renovation & Repairs At Luxe Watches our talented team of expert in-house watchmakers are on hand to carry out a vast range of unparalleled aftercare services. We are able to undertake almost any repair across all makes and models, from replacing a worn out strap, to repairing a damaged bezel.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

814 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(814)

75 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I dealt with Oliver he was super…

I dealt with Oliver he was super efficient with no complaints at all. They serviced my AP and it was returned in a speedy fashion.
i am also going to be looking for a Patek after Christmas so maybe he can help me there also.
Sean P

28 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

I had previously had my watch serviced just over a year ago with this company I recently contacted Luxe Watches as my Rolex was no longer keeping time or date. Oliver arranged for postage and an assessment as I live too far to call into the business. I was delighted to have it returned to me yesterday in perfect working order and at no further cost as it was fixed under warranty. Thank you for the excellent service.
Claire BLASZCZYK

27 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would recommend

Buying a watch from these guys was an easy decision. I bought a watch in March 25’ and then again in Nov 25’. Attention to detail was always there and their process is super professional. Charlie and Arif are good guys. Would recommend.

21 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great buying experience and exceptional…

Great buying experience and exceptional service offered by Luxe Watches. Previously used Luxe Watches to service my watch (they did a great job done) and now had the pleasure of purchasing a watch from them. Charlie was an absolute pleasure to deal with from start to finish, great communication and speedy responses. Highly recommend and hope to purchase/service more watches in the future

22 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I would avoid this firm at all costs.

I would avoid this firm at all costs. I’ve dealt with Luxe Watches both as a buyer and on consignment, and unfortunately my experience has been extremely disappointing.

I expected a professional and trustworthy relationship. Instead, they have consistently failed to uphold promises, screened and ignored calls, and rarely responded to emails.

I also used their service to consign watches, which proved incredibly difficult. Despite repeated follow-ups and clear agreements, they showed poor communication and lack of accountability. When they failed to sell one of my watches, they couldn’t even be bothered to post it back — despite knowing I live a two-hour drive away.

This is not the level of service expected from a company positioning itself as a luxury retailer. My experience with Luxe Watches has been defined by unreliability, poor communication, and a lack of professionalism. I would strongly recommend others to proceed with caution.

7 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent communication

I noticed a small typo on the watch valuation that Oliver sent to me. This was resolved very quickly with excellent communication throughout. Would recommend this service.

31 oktober 2025
Review zonder uitnodiging

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