My husband brought me a bracelet quite some time ago and all honesty it is absolutely beautiful. It still shines all now it doesn’t discolour or anything. I know the guy behind the scenes and he is ab... Toon meer
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I am always skeptical with trying out jewellery companies, would normally just pop into Hatton gardens. But Luxsy jewels was recommended to me and by far the best customer service I have receiv... Toon meer
I must begin by complimenting the speed at which the ring I ordered from this website was delivered. arrived within a day, and they regularly offer clear, timely customer service. They constantly get... Toon meer
Bedrijf heeft geantwoord
Purchased the Moissanite Heart ring for my wife and she absolutely loves it. It also came with the certificate. Quality 10/10 and service was 10/10. Highly recommend!
Bedrijfsgegevens
Geschreven door het bedrijf
Luxsy Jewels is a UK based jewellery brand created in late 2019. A modern, luxury and classy jewellery brand that caters for men and women all around the world. We've seen substantial amount of growth over the years as we continue to provide premium quality jewellery at affordable prices. Customer service along with product quality is at our core.
Contactgegevens
Verenigd Koninkrijk
- support@luxsyjewels.com
- luxsyjewels.com
3,7
Gemiddeld
379 reviews
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Very Nice quality especially the…
Very Nice quality especially the moissanite collection
6 mei 2026
Review zonder uitnodiging
dont like it they dont gave me free…
dont like it they dont gave me free gift with purchase but some glitch come i delete my order in cart but free gift can’t delete i gonforward and order it that free gift claim i got massage its shipped and come on that day but never if they not want to shipped wht they send massge that shipped track here ?
6 mei 2026
Antwoord van Luxsy Jewels
Hello Javaria,
Your order did not qualify for a free gift as you only spent £28. To qualify for our free gift promotion you needed to spend £55. This promotion was evident all across our website. Hope this helps. We have sent you an email explaining this to you.
Thanks.
Antwoord van Luxsy Jewels
Hello Juliana,
Your order is a custom order and can take between 2-4 weeks to complete as stated on our website policies. Your item is within the timeframe and you will receive it within the timeframe :)
Paid extra for 1-2 day delivery and it…
Paid extra for 1-2 day delivery and it came in a week. Waste of my money.
25 april 2026
Antwoord van Luxsy Jewels
Hello Mona,
I’m really sorry to hear about the delay with your order.
Our Tracked 48 service is a priority delivery option, but unfortunately it isn’t a guaranteed timeframe, so delays can occasionally happen with the courier. That said, if this had been brought to our attention, we would have done our best to resolve it for you straight away.
Purchased the Moissanite Heart ring for…
Purchased the Moissanite Heart ring for my wife and she absolutely loves it. It also came with the certificate. Quality 10/10 and service was 10/10. Highly recommend!
23 april 2026
Review zonder uitnodiging
Great Customer Service
I am always skeptical with trying out jewellery companies, would normally just pop into Hatton gardens.
But Luxsy jewels was recommended to me and by far the best customer service I have received in a while.
Honest & straightforward, I can’t wait to surprise my sister with bracelet for her birthday ☺️
Thank you Luxsy
29 april 2026
Review zonder uitnodiging
I emailed them regarding my tracking…
I emailed them regarding my tracking number and nobody got back to me.
21 april 2026
Purchased the ottoman ring and love it
Purchased the ottoman ring and it is stylish and fits like a glove. Definitely getting few more items.
22 april 2026
Review zonder uitnodiging
I purchased a few things for myself and…
I purchased a few things for myself and my bridesmaids and they all loved it!
27 april 2026
Review zonder uitnodiging
10/10 best of the best
My husband brought me a bracelet quite some time ago and all honesty it is absolutely beautiful. It still shines all now it doesn’t discolour or anything. I know the guy behind the scenes and he is absolutely lovely. I rate this 10/10 its a beautiful amazing piece. Please guys check Luxys Jewels 💎 you won’t be disappointed. I shall be getting more items.
23 mei 2025
Review zonder uitnodiging
"I ordered from Luxsy Jewels online and…
"I ordered from Luxsy Jewels online and I am blown away! The pieces are even more beautiful in person. The craftsmanship is top-tier, the gold quality is solid and the designs are so unique - perfect for events and everyday wear. Shipping was fast and the customer service was very helpful when I had questions. 10/10 service and quality. Highly recommend!"
9 april 2026
Review zonder uitnodiging
high quality & super shiny
saw videos of a unique ring called ottoman, ordered it & it's so shiny & reflective, the quality is dense & will last long, big up! 💪🏽
20 december 2025
Review zonder uitnodiging
Phenomenal service
Phenomenal service. Brilliant product. I seriously recommend
18 april 2026
Review zonder uitnodiging
My wife loved her gift for her…
My wife loved her gift for her birthday.
Quality tennis chain !!
24 april 2026
Review zonder uitnodiging
Antwoord van Luxsy Jewels
Hello Scarlett, The item you ordered was a made to order piece which takes a production time around 2-3 weeks. This is mentioned on the product before checking out. The product has now been delivered within the timeframe.
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