We enjoy our working relationship with Lyreco, specifically with Sarah Coulson. She is consistently friendly, approachable, and genuinely lovely to deal with. She always makes sure we’re aware of the... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We have used Lyreco for a while for both office supplies and PPE. My main point of contact is Natalie Watkins who deals with me on a one-to-one basis. Always helpful and a good ambassador for the Lyre... Toon meer
Bedrijf heeft geantwoord
I would highly recommend Natalie Watkins at Lyreco. She consistently goes above and beyond for her customers and always makes sure you feel supported and valued. Natalie is always there when you nee... Toon meer
Bedrijf heeft geantwoord
We’ve had a really positive experience with Lyreco and would highly recommend them. A special mention goes to Trevor, our Sales Rep, who is always friendly, professional and quick to respond. H... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Kantoorbenodigdheden winkel
- Onderwijsbenodigdheden winkel
- Kantoormeubilair winkel
- Veiligheids- en werkkledingwinkel
- Schrijfwarenwinkel
- Schrijfwarengroothandelaar
Geschreven door het bedrijf
Lyreco are your sustainable workplace solutions partner. We are proud of being an award-winning, socially and environmentally responsible company who provide the highest standard of products, customer service and account management in our industry. We don’t just care about the environment; we care about our customers too. We work closely with you to provide everything you need; whether your workplace is an office, a home, a warehouse or a building site. With over 37,000 catalogued products across 18 categories, ranging from personal protective equipment, hygiene and catering, to general office products, furniture, and ergonomics, Lyreco has everything you need, for a great working day.
Contactgegevens
Unit 5, Deer Park Ct, Donnington Wood , TF2 7NB , Telford, Verenigd Koninkrijk
- 08000 85 85 85
- customercare.wise@lyreco.com
- lyreco.com
4,4
Uitstekend
400 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service, every time.
Easy to order, great selection of products, very quick delivery, and a friendly and professional delivery man. Couldn't ask for more.
24 januari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Hollie,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Great service
Quick, efficient, polite service and great quality product.
2 februari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Ernie,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Lyreco have provided an excellent service
Lyreco have provided an excellent service throughout multiple orders. Our sales contact Richard Lewis has been proffesional and extremely helpful, providing many solutions to many of our day to day challanges. Much apreciated.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Morning Edward,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Generally happy
Easy to but together although the screw heads stripped while putting together the desk without a lot of pressure. So will be difficult to move the desk upstairs when I want too.
But delivered and turn around time good.
27 januari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Morning,
Thank you for your 4★ review. Your feedback is appreciated.
Best regards,
The Lyreco Team
Absolutely shocking
Absolutely shocking, taken over a week for delivery & 45 mins wasted from my working day chasing as to why we have had to wait so long for delivery. Order placed the morning off the 22.01.26 & email to say it will be delivered by 13:30 30.01.26, still no guarantee it will be delivered as they already emailed to say they had a failed delivery 28.01.26 & when we checked the cctv footage no one from Lyreco had attemted delivery at all. This was all lies
30 januari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Morning,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Fantastic Company
Lyreco offers competitive pricing and next day delivery, with customer services always on hand to help. You dedicated account manager will always ensure you have everything you need, no ask is too great and communication is always quick and easy.
29 januari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Jo,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Competitive prices and quick delivery
Competitive prices and quick delivery
28 januari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Morning Tim,
Thank you for your 5★ review.
It’s great to hear you are pleased with our pricing and delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
purchases get processed quickly and…
purchases get processed quickly and good delivery times
26 januari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Their invoicing system is shockingly…
Their invoicing system is shockingly bad, but not as bad as their customer service. Trying to get through to Nespresso team is impossible. Hide behind emails and are are generally not a great company to deal with. Wouldn’t recommend
27 januari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Morning Scott,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
ordered over a week ago
ordered over a week ago, still not got it, don't bother
27 januari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Mr Hardy,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
amazing delivery
On time delivery and easer to order the items .
Friendly courier,
No issues with items
27 januari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Patrick,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Good customer service
Receiving good customer service without having to jump through hoops. Had a some damaged goods in our order - one phone call, I explained the problem and replacements are now on the way out to us. Thank you.
26 januari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Margaret,
Thank you for your 5★ review.
We’re sorry to hear that some items arrived damaged, but we’re glad our team could resolve this quickly for you.
Your feedback is appreciated.
Best regards,
The Lyreco Team
On the whole Lyreco are very good
On the whole Lyreco are very good, their deliveries are not always as good (couriers they use) damages are often happening & don't get delivered to the office (left out in the corridor for residents to trip over). Contacted Lyreco to notify them, but no feedback as yet given. Emailed again, see what happens!
26 januari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon,
Thank you for your 4★ review. Your feedback is appreciated.
Best regards,
The Lyreco Team
Wrong item delivered
Wrong item delivered - impossible to get hold of anyone to resolve.
23 januari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Sally,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Order came on the right day in good…
Order came on the right day in good condition. Many thanks.
20 januari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Paul,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
always a great service
23 januari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon John,
Thank you for your 5★ review.
It’s great to hear you are always pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Placed an order on Thursday 15th…
Placed an order on Thursday 15th January , as of the 21st January still awaiting delivery. Every day a different reason for non delivery.
21 januari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Waited for delivery about 2 weeks
Waited for delivery about 2 weeks.
Didn't get promotional stuff, which was promised on website
19 januari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Oleg,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
THE ORDER IS ALWAYS WITH US THE NEXT…
THE ORDER IS ALWAYS WITH US THE NEXT DAY AND IF THEY ARE OUT OF STOCK THERE IS ALWAYS AN ALTERNATIVE TO OFFER US
21 januari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Jane,
Thank you for your 5★ review.
It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Awful service
Awful service. No updates provided on orders, it's taken 2 weeks just to have coffee delivered. Will never use them again.
20 januari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Morning David,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.