We enjoy our working relationship with Lyreco, specifically with Sarah Coulson. She is consistently friendly, approachable, and genuinely lovely to deal with. She always makes sure we’re aware of the... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We have used Lyreco for a while for both office supplies and PPE. My main point of contact is Natalie Watkins who deals with me on a one-to-one basis. Always helpful and a good ambassador for the Lyre... Toon meer
Bedrijf heeft geantwoord
I would highly recommend Natalie Watkins at Lyreco. She consistently goes above and beyond for her customers and always makes sure you feel supported and valued. Natalie is always there when you nee... Toon meer
Bedrijf heeft geantwoord
We’ve had a really positive experience with Lyreco and would highly recommend them. A special mention goes to Trevor, our Sales Rep, who is always friendly, professional and quick to respond. H... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Kantoorbenodigdheden winkel
- Onderwijsbenodigdheden winkel
- Kantoormeubilair winkel
- Veiligheids- en werkkledingwinkel
- Schrijfwarenwinkel
- Schrijfwarengroothandelaar
Geschreven door het bedrijf
Lyreco are your sustainable workplace solutions partner. We are proud of being an award-winning, socially and environmentally responsible company who provide the highest standard of products, customer service and account management in our industry. We don’t just care about the environment; we care about our customers too. We work closely with you to provide everything you need; whether your workplace is an office, a home, a warehouse or a building site. With over 37,000 catalogued products across 18 categories, ranging from personal protective equipment, hygiene and catering, to general office products, furniture, and ergonomics, Lyreco has everything you need, for a great working day.
Contactgegevens
Unit 5, Deer Park Ct, Donnington Wood , TF2 7NB , Telford, Verenigd Koninkrijk
- 08000 85 85 85
- customercare.wise@lyreco.com
- lyreco.com
4,4
Uitstekend
400 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
PPE & OFFICE SUPPLIES
VERY EASY ORDERING SYSTEM & THE DELIVERY WAS QUICK, COULDN'T ASK FOR A BETTER SUPPLIER
18 februari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Simon,
Thank you for your 5★ review.
It’s great to hear you are pleased with our ordering and delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Always happy with their service!!!
24 februari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Martina,
Thank you for your 5★ review.
It’s great to hear you are always happy with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Goods not delivered and poor communication
I ordered a radiator in October and it still has not arrived in February. Lyreco said that they sourced it out to a third party and they claim to have attempted delivery but nothing was left or shown. They then told me that it was discontinued and that they would supply a new one. I am still waiting at the end of February for it.
24 februari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Loli,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Outstanding customer service
Always received outstanding customer service. Delivery times are great and all staff go out of there way to help.
19 februari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Morning,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Poor customer care service
19 februari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Somil,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
1) I did have an issues with Customer…
1) I did have an issues with Customer service team who could not make out the order I was trying to place .it was the usual order that we always made .when Philip Taylor was out sales rep He was wonderful .never a problem.
2) As a follow up and not been able to place my order .I asked for our area rep to phone .
He did so very efficiently
Sean came out to.view all our printers
He was extremely helpful .very pleasant
Sorted everything out .our order was delivered next day and beautiful box of chocolates
I was very impressed
Thank you
I know if I have an issue Sean is the person .
23 januari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Morning Helen,
Thank you for your 5★ review. Your feedback is appreciated.
Best regards,
The Lyreco Team
Every thing delivered when needed
19 februari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Melvyn,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Completed via business
Completed via business, worked smoothly and item was delivered quickly.
13 februari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Morning Cameron,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Quick and simple
Ordering was simple and easy. Delivery was prompt, on time and driver was polite and friendly. Hence 5 stars.
9 februari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Morning,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
With due care.
Always delivered with due care. Goods always left in the same area, so we know where to look. :-)
10 februari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Morning Maria,
Thank you for your 5★ review.
It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Antwoord van Lyreco UK & Ireland
Good Morning Celi,
Thank you for your 5★ review.
It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Antwoord van Lyreco UK & Ireland
Good Afternoon Robert,
Thank you for your 5★ review. Your feedback is appreciated.
Best regards,
The Lyreco Team
fast delivery- did not have to wait too long to receive the order
fast delivery
2 februari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Remy,
Thank you for your 5★ review.
It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Antwoord van Lyreco UK & Ireland
Good Afternoon Patricia,
Thank you for your 5★ review.
It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Late Deliveries
We have been using Lyreco for many years and have generally been satisfied with your service. However, we would like to raise a concern regarding several recent orders that were delivered late. Unfortunately, these delays caused significant inconvenience to our operations. As we run a hotel, timely delivery is critical. This is not the level of service we are accustomed to from Lyreco.
6 februari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Next day delivery.
2 februari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Lorraine,
Thank you for your 5★ review.
It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Antwoord van Lyreco UK & Ireland
Good Afternoon,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Awaiting A4 notebooks still so…
Awaiting A4 notebooks still so surprised they have not been sent out as yet
2 februari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Caroline,
Thank you for your review.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
My order arrived on the day it was…
My order arrived on the day it was supposed to.
This is a great company to order from.
They are always friendly and helpful, nothing is too much bother.
Fantastic customer experience.
30 januari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Michelle,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
There seems to be no coordination…
There seems to be no coordination between the ordering line and the actual people who pick up the recycling bags, I ordered next day pick up but it actually happen a number of days after
27 januari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Peter,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
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