We enjoy our working relationship with Lyreco, specifically with Sarah Coulson. She is consistently friendly, approachable, and genuinely lovely to deal with. She always makes sure we’re aware of the... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We have used Lyreco for a while for both office supplies and PPE. My main point of contact is Natalie Watkins who deals with me on a one-to-one basis. Always helpful and a good ambassador for the Lyre... Toon meer
Bedrijf heeft geantwoord
I would highly recommend Natalie Watkins at Lyreco. She consistently goes above and beyond for her customers and always makes sure you feel supported and valued. Natalie is always there when you nee... Toon meer
Bedrijf heeft geantwoord
We’ve had a really positive experience with Lyreco and would highly recommend them. A special mention goes to Trevor, our Sales Rep, who is always friendly, professional and quick to respond. H... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Kantoorbenodigdheden winkel
- Onderwijsbenodigdheden winkel
- Kantoormeubilair winkel
- Veiligheids- en werkkledingwinkel
- Schrijfwarenwinkel
- Schrijfwarengroothandelaar
Geschreven door het bedrijf
Lyreco are your sustainable workplace solutions partner. We are proud of being an award-winning, socially and environmentally responsible company who provide the highest standard of products, customer service and account management in our industry. We don’t just care about the environment; we care about our customers too. We work closely with you to provide everything you need; whether your workplace is an office, a home, a warehouse or a building site. With over 37,000 catalogued products across 18 categories, ranging from personal protective equipment, hygiene and catering, to general office products, furniture, and ergonomics, Lyreco has everything you need, for a great working day.
Contactgegevens
Unit 5, Deer Park Ct, Donnington Wood , TF2 7NB , Telford, Verenigd Koninkrijk
- 08000 85 85 85
- customercare.wise@lyreco.com
- lyreco.com
4,4
Uitstekend
400 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy ordering and great account manager
Easy ordering and great account manager
2 april 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Mo,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Considering our cleaning stock comes…Happy customer
Considering our cleaning stock comes from England and arrives the next working ,all of it,at the correct price,not damaged,I'm impressed and told the delivery driver so.We have to wait weeks sometimes when we order from a local supplier,some missing,damaged or incorrect in some way.So very happy,thank you
25 maart 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Joanne,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
New customer
It's easy to find the products on their list, but searching by number or numerical reference is more complicated. We've received the first two orders, but verifying them is confusing because the invoice says "box" and doesn't specify the number of items. Orders are arriving very late, later than what's agreed upon online, and they arrive in two or three parts, never all at once.
30 maart 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Ricardo,
Thank you for your review.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Great Service
Great Service, Good Prices
Everything we ordered Delivered Next Day
Driver was Polite & Friendly
26 maart 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Deborah,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Short shipment
I am still awaiting two items from my order. The two monitor screens have not yet arrived. Royal Mail initially arrived when I was out, but I have made two subsequent bookings to redeliver via the Royal Mail/Parcelforce phone line service and both have failed to arrive. The parcelforce service does not allow you to speak with a human to escalate or explain the situation
17 maart 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Morning Alan,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
We’ve had a great experience working…
We’ve had a great experience working with Lyrics so far. The service has been smooth, reliable, and easy to use. A special mention goes to our account manager, Paweł, who has been extremely helpful throughout—always responsive, knowledgeable, and quick to resolve any queries. His support has made a real difference to our overall experience. Highly recommend!
24 maart 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Mia,
Thank you for your 4★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Fast service and delivery as always
20 maart 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Morning Trevor,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service and delivery. Your feedback is appreciated.
Best regards,
The Lyreco Team
FIRST CLASS
Right from the start Amid Tahir are contact come in and help me to set up on the web site and place my first order. Everything was to hand on the site and had a delivery the next day.
11 maart 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Samantha,
Thank you for your 5★ review.
Welcome to Lyreco! It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Jacket came with logo and fits perfactly
17 maart 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Mary,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Antwoord van Lyreco UK & Ireland
Good Afternoon Farrah,
Thank you for your 5★ review.
It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Firstly you need to open an account
Firstly you need to open an account, the chairs and desks available on account are not the full list of chairs and desks shown without an AXA account. Restricted to quite basic chairs and dseks, and exspensive compared to market comparables available elsewhere. None the less, easy to use. Dilivery was in 2 parts, due to coming from different suppliers, and despite emails and texts advising delivery times and dates, these change as they only do deliveries on certain days of the week. I did recieve both within 1 week of order. Both in good condition and undamaged. You can buy better cheaper elsewhere but have to use the AXA account and cant buy and claim back sadly. Chaps that delivered were nice chaps, polite and proffessional.
3 maart 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Morning Robert,
Thank you for your 4★ review. Your feedback is appreciated.
Best regards,
The Lyreco Team
I only recieved part of the delivery…
I only recieved part of the delivery some items were missing
9 maart 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Manor Park Ward,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Antwoord van Lyreco UK & Ireland
Good Afternoon Marieta,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Easy to order
Easy to order, regular updates on processing times, swift delivery and very kind staff.
6 maart 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Morning Jenny,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Lapse in Communication
WHAT I DISLIKED: Apparently, there was an issue with stock that was never communicated to me until I contacted Lyreco for an update on our order.
WHAT I LIKED: CARLA, who helped me sort things out over the phone, was very professional and followed through on what others had failed to do. She was essential in making sure that our order was fulfilled on time, in spite of the stock issues. Thank you, Carla!
4 maart 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Claudia,
Thank you for your review. We are very sorry to hear about the lapse in communication.
We're pleased to hear that Carla was able to assist and ensure your order was fulfilled on time.
We've reached out to request additional information so we can investigate this further for you.
Best regards,
The Lyreco Team
Very Poor
Very Poor. Delivery was to my house as I work from home, 10 x 400mm x 400x 400mm boxes and stationary. I never heard the door knock. When I went downstairs later in the day I opened the front door, everything was left outside in the pouring rain. My boxes were soggy and bent. I have took pictures and will be sending them. This was my first order with Lyreco. Not happy at all!
26 februari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Hi Simone,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Very fast delivery
28 februari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon,
Thank you for your 5★ review.
It’s great to hear you are pleased with our delivery. Your feedback is appreciated.
Best regards,
The Lyreco Team
Happy customer
Good response and communication, quick delivery
27 februari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Patricia,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service and delivery. Your feedback is appreciated.
Best regards,
The Lyreco Team
Called for product code and up to date…
Called for product code and up to date price. Staff are always quick to answer your call and happy to help you.
25 februari 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Tracey,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
5 years sublime service
I have been using Lyreco for 5 years and have never been disappointed with their service.
2 maart 2026
Review zonder uitnodiging
Antwoord van Lyreco UK & Ireland
Good Afternoon Sharron,
Thank you for your 5★ review.
It’s great to hear you have been happy with our service over the past 5 years. We truly value your loyalty, and your feedback is very much appreciated.
Best regards,
The Lyreco Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.