Lyreco UK & Ireland Reviews 

399
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We enjoy our working relationship with Lyreco, specifically with Sarah Coulson. She is consistently friendly, approachable, and genuinely lovely to deal with. She always makes sure we’re aware of the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

We have used Lyreco for a while for both office supplies and PPE. My main point of contact is Natalie Watkins who deals with me on a one-to-one basis. Always helpful and a good ambassador for the Lyre... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I would highly recommend Natalie Watkins at Lyreco. She consistently goes above and beyond for her customers and always makes sure you feel supported and valued. Natalie is always there when you nee... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The customer service team are excellent! Liam Allworth and Sarah Coulson are fantastic, me and Liam have a great weekly catchup on the latest deals. I love the ease of ordering and the favourites list... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kantoorbenodigdheden winkel
  2. Onderwijsbenodigdheden winkel
  3. Kantoormeubilair winkel
  4. Veiligheids- en werkkledingwinkel
  5. Schrijfwarenwinkel
  6. Schrijfwarengroothandelaar

Geschreven door het bedrijf

Lyreco are your sustainable workplace solutions partner. We are proud of being an award-winning, socially and environmentally responsible company who provide the highest standard of products, customer service and account management in our industry. We don’t just care about the environment; we care about our customers too. We work closely with you to provide everything you need; whether your workplace is an office, a home, a warehouse or a building site. With over 37,000 catalogued products across 18 categories, ranging from personal protective equipment, hygiene and catering, to general office products, furniture, and ergonomics, Lyreco has everything you need, for a great working day.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

399 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(399)

267 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Brilliant in person Customer Service

From the very first interaction, Josh demonstrated outstanding professionalism, product knowledge, and genuine dedication to customer satisfaction. He consistently goes above and beyond to ensure our business needs are fully understood and met efficiently. His communication is always clear, prompt, and friendly, making every transaction smooth and stress-free.
Josh’s attention to detail and proactive approach truly set him apart. Whether assisting with orders, recommending cost-effective solutions, or resolving queries quickly, he delivers a level of service that reflects extremely well on Lyreco as a company.

19 mei 2026
Review zonder uitnodiging
Logo Lyreco UK & Ireland

Antwoord van Lyreco UK & Ireland

Good Afternoon Tariq,

Thank you for your 5★ review.

It’s great to hear you are very happy with our service, solutions, and attention to detail. Your feedback is appreciated.

Best regards,
The Lyreco Team

Beoordeeld met 5 van de 5 sterren

We’ve had an excellent experience… with Josh Mambo, Lyreco

We’ve had an excellent experience working with Josh Mambo at Lyreco for the supply of PPE. Josh is consistently professional, responsive and reliable, ensuring our orders are handled quickly and efficiently.

The quality of service and attention to detail make the whole process seamless and we always feel well supported.

18 mei 2026
Review zonder uitnodiging
Logo Lyreco UK & Ireland

Antwoord van Lyreco UK & Ireland

Good Morning Jatin,

Thank you for your 5★ review.

It’s great to hear you are very happy with our service and attention to detail. Your feedback is appreciated.

Best regards,
The Lyreco Team

Beoordeeld met 5 van de 5 sterren

First time using Lyreco in quite a…

First time using Lyreco in quite a while, good prices, fast delivery, good company and website.

12 mei 2026
Review zonder uitnodiging
Logo Lyreco UK & Ireland

Antwoord van Lyreco UK & Ireland

Good Afternoon Julie,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Beoordeeld met 5 van de 5 sterren

Ask for Josh Mambo! :)

Josh Mambo always goes above and beyond for us - efficient, honest, and reliable. We made a mistake when ordering something for our printer, but Josh rectified it within a few hours. Excellent service!

14 mei 2026
Review zonder uitnodiging
Logo Lyreco UK & Ireland

Antwoord van Lyreco UK & Ireland

Hi Positive Employment,

Thank you for your 5★ review.

It’s great to hear you are very happy with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Beoordeeld met 3 van de 5 sterren

I can't help but notice a decline in service…

I can't help but notice a decline in Lyreco's service. Overpriced compared to competitors and rarely deliver next day anymore. Plus have a new website up that still needs work. Just not great anymore and now considering moving to competitors.

13 mei 2026
Review zonder uitnodiging
Logo Lyreco UK & Ireland

Antwoord van Lyreco UK & Ireland

Hi BOP,

Thank you for your review. Your feedback is appreciated.

We've reached out to request additional information so we can contact you.

Best regards,
The Lyreco Team

Beoordeeld met 5 van de 5 sterren

Lyreco is my favourite company to work…

Lyreco is my favourite company to work with. Very quick deliveries and always helpful.

13 mei 2026
Review zonder uitnodiging
Logo Lyreco UK & Ireland

Antwoord van Lyreco UK & Ireland

Good Afternoon Catriona,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Beoordeeld met 1 van de 5 sterren

Didnt recieve my order, would give stars below 1 if possible

Didnt recieve my order, Zero help from technicians and ofcourse no effort in refunding my payment

7 mei 2026
Review zonder uitnodiging
Logo Lyreco UK & Ireland

Antwoord van Lyreco UK & Ireland

Hi Palash,

Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.

We've reached out to request additional information so we can investigate this for you.

Best regards,
The Lyreco Team

Beoordeeld met 5 van de 5 sterren

There is always a wide choice

There is always a wide choice, reasonably priced and delivery is next day - no issues with ordering from Lyreco

8 mei 2026
Review zonder uitnodiging
Logo Lyreco UK & Ireland

Antwoord van Lyreco UK & Ireland

Good Morning,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service and delivery. Your feedback is appreciated.

Best regards,
The Lyreco Team

Beoordeeld met 5 van de 5 sterren

Fantastic Tables!

We had a quantity of tables from Lyreco for our village hall. It was a pleasure to deal with Lyreco. The tables are excellent quality and will be a great addition to our new hall. Thank you Fay for all your help choosing the right product for us and organising very quick and efficient delivery.

5 mei 2026
Review zonder uitnodiging
Logo Lyreco UK & Ireland

Antwoord van Lyreco UK & Ireland

Good Morning Jo,

Thank you for your 5★ review.

It’s great to hear you are pleased with our products and delivery. Your feedback is appreciated.

Best regards,
The Lyreco Team

Beoordeeld met 4 van de 5 sterren

Ordering what I needed was simple and…

Ordering what I needed was simple and easy, only quibble I had was the delivery driver let himself into our warehouse and left my delivery without anyone signing for it.

23 april 2026
Review zonder uitnodiging
Logo Lyreco UK & Ireland

Antwoord van Lyreco UK & Ireland

Good Afternoon Ryan,

Thank you for your 4★ review. Your feedback is appreciated.

Best regards,
The Lyreco Team

Beoordeeld met 5 van de 5 sterren

Truly excellent service from the team…

Truly excellent service from the team at Lyreco and great products. A big thank-you from all us at
University Hospitals Bristol & Weston NHS 
Bristol Haematology and Oncology Centre 
Ward D603

27 april 2026
Review zonder uitnodiging
Logo Lyreco UK & Ireland

Antwoord van Lyreco UK & Ireland

Good Morning Mark,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service and products. Your feedback is appreciated.

Best regards,
The Lyreco Team

Beoordeeld met 5 van de 5 sterren

professional

The delivery driver is very professional.
He always carries the items in the office and puts them wherever we need them.
He is very thoughtful regarding his customers.

21 april 2026
Review zonder uitnodiging
Logo Lyreco UK & Ireland

Antwoord van Lyreco UK & Ireland

Good Morning Ruth,

Thank you for your 5★ review.

It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Beoordeeld met 1 van de 5 sterren

Very Disappointed

We urgently needed next day delivery for ink cartridges. first time we used you. the ink never arrived after spending & wasting lots of time going to check the post box in case delivered as the tracking email were useless. I then on the second day called you to chase. When I asked where do i find the tracking number for fed ex i was told you only had that - so how was i to check delivery progress???? I am extremely disappointed as i had to order the ink from another, more reliable company.

8 april 2026
Review zonder uitnodiging
Logo Lyreco UK & Ireland

Antwoord van Lyreco UK & Ireland

Good Afternoon Sue,

Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.

We've reached out to request additional information so we can investigate this for you.

Best regards,
The Lyreco Team

Beoordeeld met 5 van de 5 sterren

Delivery driver kept me posted as he…

Delivery driver kept me posted as he couldn't locate the cottage but made sure came back and delivered the day and time he said he would :-)

10 april 2026
Review zonder uitnodiging
Logo Lyreco UK & Ireland

Antwoord van Lyreco UK & Ireland

Good Afternoon Peter,

Thank you for your 5★ review.

It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Beoordeeld met 3 van de 5 sterren

Did not deliver on the date they…

Did not deliver on the date they specified so waited in all day for nothing. Not all items ordered were delivered yet I have been invoiced for them and they were on the delivery note.

7 april 2026
Review zonder uitnodiging
Logo Lyreco UK & Ireland

Antwoord van Lyreco UK & Ireland

Good Afternoon Ann,

Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.

We've reached out to request additional information so we can investigate this for you.

Best regards,
The Lyreco Team

Beoordeeld met 5 van de 5 sterren

Professional service

Professional service

10 april 2026
Review zonder uitnodiging
Logo Lyreco UK & Ireland

Antwoord van Lyreco UK & Ireland

Good Afternoon Michael,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Beoordeeld met 5 van de 5 sterren

I’m very happy with the service I’ve…

I’m very happy with the service I’ve received from Lyreco. I wish to thank Josh Mambo. He is consistently kind, incredibly helpful, and always responds quickly to my stationery queries. He goes above and beyond to find solutions and even seeks additional discounts for us. His professionalism and care make ordering a pleasure — thank you!

8 april 2026
Review zonder uitnodiging
Logo Lyreco UK & Ireland

Antwoord van Lyreco UK & Ireland

Good Morning Verka,

Thank you for your 5★ review.

It’s great to hear you are very happy with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Beoordeeld met 5 van de 5 sterren

The product was as described

The product was as described on line and delivered quickly

2 april 2026
Review zonder uitnodiging
Logo Lyreco UK & Ireland

Antwoord van Lyreco UK & Ireland

Good Afternoon Tricia,

Thank you for your 5★ review.

It’s great to hear you are pleased with our products and delivery service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Beoordeeld met 5 van de 5 sterren

Great product delivered fast.

7 april 2026
Review zonder uitnodiging
Logo Lyreco UK & Ireland

Antwoord van Lyreco UK & Ireland

Good Afternoon Karen,

Thank you for your 5★ review.

It’s great to hear you are pleased with our products and delivery service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Beoordeeld met 5 van de 5 sterren

Easy ordering and great account manager

Easy ordering and great account manager

2 april 2026
Review zonder uitnodiging
Logo Lyreco UK & Ireland

Antwoord van Lyreco UK & Ireland

Good Afternoon Mo,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

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