Turn off from toll to airport closed no signage no warning your answer was you can only display issues on toll which is pathetic you have a duty to display issues with exits from the toll you failed t... Toon meer
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Lees wat reviewers zeggen
Contact with customer service was swift in response and helpful . I was charged incorrectly going through the toll - did receive the refund - in terms of customer service 4 stars - ! If I’d not been o... Toon meer
We were incorrectly billed as the wrong class of car was used and paid more. On our return journey someone seem to get stuck at the barrier despite a green light and barrier up, the sign said not to r... Toon meer
Bedrijf heeft geantwoord
Absolutely top drawer service. I contacted the customer service team about a lost driver’s licence and they responded within a couple of hours saying they had retrieved it. They’ve since put it... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The M6toll isn’t just a road. It’s a stress-busting, time-saving, congestion-free escape route. A gateway to gigs, a protector of business meetings, even a shortcut to your own bed. An M6-alternative that ensures everyone can reach their destination relaxed, recharged and ready for what lies around the next corner. Simply put, the M6toll is the most reliable and smart route through the Midlands and a sure-fire way of making lighter work of long journeys.
Contactgegevens
Operations Centre, Express Way, Weeford, WS14 0PQ, Lichfield, Verenigd Koninkrijk
- 03306600790
- customer.services@m6toll.co.uk
- m6toll.co.uk
3,4
Gemiddeld
656 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I received a debt recovery letter after paying!
I received a debt recovery letter after I had paid. I have wasted an hour of my life demonstrating I had paid. Apparently the lane was out of sync. The M6 Toll should compensate me for the stress and inconvenience.
5 juli 2026
Review zonder uitnodiging
Had computer trouble renewing…
Had computer trouble renewing m.e.p....the chap on phone was perfect with assisting me ..and now all compled and ready to go...3/8/26..thank you so much 😄
3 augustus 2026
Review zonder uitnodiging
Very helpful and responsive staff
21 juli 2026
Needed to change my vehicle…
Needed to change my vehicle registration. Sent an email and received a response within the hour. Very quick service, new registration on the same day.
24 juli 2026
Turn off from toll to airport closed no…
Turn off from toll to airport closed no signage no warning your answer was you can only display issues on toll which is pathetic you have a duty to display issues with exits from the toll you failed to do this.Resulting in a 20 mile detour and late arrival.And I paid for the privilege.
31 juli 2026
Quick swift response
Quick swift response addressing my query and provided a satisfactory response.
31 juli 2026
last week I went to the holiday through…
last week I went to the holiday through m6 road but I didn’t sure which route I took. I was confused about junction and toll fee, after I enquired if they can see on camera after they replied my email and solve my confusion. Thank god after I had deep breath. Thanks for that.
23 juli 2026
Great Customer Service
Great Customer Service. I've never had any issues with the M6 Toll, and i use it frequently. Breeze is a brilliant idea, quicker and cheaper so why not use it if your a frequent traveller. Had a couple issues with my business account which they sorted quickly and efficiently.
29 juni 2026
Contact with customer service was swift…
Contact with customer service was swift in response and helpful . I was charged incorrectly going through the toll - did receive the refund - in terms of customer service 4 stars - ! If I’d not been overcharged - charged incorrectly in the first place it might have been 5 !! But then I wouldn’t have had to contact them at all 🤣🤣.
22 juli 2026
Great professionalism and Service
Great, communication and professionally dealt with from the start to finish
29 juli 2026
Antwoord van M6toll
Hi, thanks for your positive comments about the service you received from the team. Please do feel free to reach out, should you need anything further. Kay@M6toll
Solve problem in sec.
28 juli 2026
Antwoord van M6toll
Hi, thanks for your positive comments about the service you received from the team. Please do feel free to reach out, should you need anything further. Kay@M6toll
Relatively easy to sort the issue out
29 juli 2026
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