In the run up to selling my old iMac I had several questions which Jake (Team MacBack) answered clearly, quickly, honestly and efficiently. The process of collection and payment is super smooth. Y... Toon meer
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Lees wat reviewers zeggen
Absolutely fantastic service. I decided to sell my old work laptop to Macback and it was picked up promptly via their prepaid DPD courier service. The pickup was smooth and effortless and Macback have... Toon meer
Bedrijf heeft geantwoord
Sold MacBook Pro at best price compared to other sites. Submitted quote Friday, Mac picked up Saturday and packed into secure box. Tuesday quote agreed, money in bank Wednesday. Impressive ser... Toon meer
Bedrijf heeft geantwoord
From the first contact to collection, assessment, and payment, it took less than 72 hours. The response from Macback was prompt and professional. They paid the full amount they quoted. If you are hone... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Macback
Informatie afkomstig van verschillende externe bronnen
Best Service
Fill in our quick quote form, choose your collection date and location. We will then collect your item for free from your door with custom made packaging and yes we are fully insured.
Fast Payment
We Pay within 48Hrs of the item being delivered to use. We can pay by PayPal or Faster Payment Bank Transfer
The Highest Prices Paid
We are a Specialist Mac Recycler, so we can pay the highest prices for your Mac. If you can find another Trade-in site that will offer more, we will match it. If the item dosnt meet your description we will make you an offer, should that offer be less than you want we will return your item FREE!
Fill in our quick quote form, choose your collection date and location. We will then collect your item for free from your door with custom made packaging and yes we are fully insured.
Fast Payment
We Pay within 48Hrs of the item being delivered to use. We can pay by PayPal or Faster Payment Bank Transfer
The Highest Prices Paid
We are a Specialist Mac Recycler, so we can pay the highest prices for your Mac. If you can find another Trade-in site that will offer more, we will match it. If the item dosnt meet your description we will make you an offer, should that offer be less than you want we will return your item FREE!
Contactgegevens
Unit 18 Maesglas Industrial Estate, NP202NN, Newport, Verenigd Koninkrijk
- 0800 849 1121
- noel.fox@lifecyclesolutions.net
- macback.co.uk
4,6
Uitstekend
2K reviews
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Great experience
Sent my macbook in at what i thought was an honest grading as it was 5 years old. They came back and said it was a better grade than i stated so offered me more money!
Fair play for the honesty and transparency from this company, will 100% use again. Whole process was very easy with DPD picking it up and providing a box etc. Communication great throughout and as i say, hats off to them for being so honest about the quality.
10 september 2025
Review zonder uitnodiging
Antwoord van Macback
Thank you for the fantastic review! We’re so pleased to hear you found the process easy from start to finish, with DPD handling the collection and our team keeping you updated throughout.
It’s great that our assessment allowed us to upgrade your MacBook and offer you more than expected — honesty and transparency are at the heart of what we do. We really appreciate your feedback and look forward to helping you again in the future.
The MacBack Team
Truly outstanding service
What a fantastic service, slick, speedy, excellent comms and deliver on what they say they will (rare nowadays!). The courier collected and provided a bag and box as stated, which was then zip tied sealed. 48 hours later I had an email confirmation that my item had been received and they were reviewing it. Half an hour later I had another email saying that my item exceeded their initial expectations and offered me a higher value and that I would receive the money into my account by the following morning, which I did! Seriously, do not hesitate to use this company, they are excellent! Thank you MacBack UK.
9 september 2025
Review zonder uitnodiging
Antwoord van Macback
Thank you for the fantastic review, Helene! We’re so pleased to hear the whole process felt slick and speedy, from courier collection to prompt communication and payment.
It’s always great when we can exceed expectations and offer more than the original quote — we’re delighted you had such a positive experience. Your recommendation means a lot to us!
The MacBack Team
Great service
Great service. Did as promised and in a good time frame. Kept up to date with regular emails for piece of mind.
9 september 2025
Review zonder uitnodiging
Antwoord van Macback
Thank you for the great review! We’re really pleased you found the service reliable and timely, and that our regular email updates gave you peace of mind throughout the process.
The MacBack Team
Working with Macback is superb
Working with Macback is superb. From entering the details of the I mac i wished to sell to communicating with the company by e mail everything thing was seamless and simple. The quote from Macback was acceptable to me. The collection process was perfect and subsequent contact was excellent.
It is important to be tottaly truthful about the condition of the mac you wish to sell and not inflate your view of the machine, in that way you will get a realistic buy back price. if you have the original packaging use it and protect the machines well for transport.
Overall my experience with Mac back was brilliant unlike some companies i have previously worked with.
I will use Macback in the future if I need to dispose of any other Mac machines.
Its nice to report a positive review of a company that you physically don't get to meet in person
1 september 2025
Antwoord van Macback
Thank you for the fantastic review! We’re so pleased to hear you found the process seamless — from entering your details to communication, collection, and payment.
You’ve described it perfectly: being honest about the condition ensures a fair and realistic valuation, and original packaging definitely helps with safe transport.
It means a lot that you’ve compared us favourably to other companies you’ve used, and we truly value your trust. We’d be delighted to help again whenever you’re ready to trade in another Mac.
The MacBack Team
Antwoord van Macback
Thank you for the 5-star review! We’re really pleased you find our service fair, clear, and consistently reliable — that’s exactly what we aim for every time.
The MacBack Team
Seamless trade-in experience with Macback
Trading in my used Macbook Pro with Macback was a seamless experience. I got a quote online, quickly saw that it actually matched what I might have received by selling it myself on Ebay and realised it would be easier to use Macback.
They picked up my used machine using DPD's secure delivery service and within three days I had not only received confirmation of receipt, but that it was graded as I expected and I received my quote in full in my bank account.
A very pleasant, stress-free experience all-round by a competent, professional company. Good to know, too, that my used Macbook will have another life elsewhere.
Highly recommended.
3 september 2025
Antwoord van Macback
Thank you for the fantastic review! We’re delighted to hear your trade-in was seamless from start to finish — from receiving a competitive quote to secure collection with DPD, right through to prompt payment at the full amount quoted.
It’s wonderful to know you found the experience stress-free and professional, and we also share your view on the importance of giving Macs a second life. Your recommendation means a lot to us.
The MacBack Team
Best price I could find for my old…
Best price I could find for my old MacBook, really efficient service and good communication.
3 september 2025
Antwoord van Macback
Thank you for the lovely review, Beth! We’re delighted you found our quote the best available and that the service was efficient with good communication throughout.
We really appreciate your feedback and are glad you chose MacBack!
The MacBack Team
Antwoord van Macback
Thank you for the excellent review! We’re so pleased you found the service first-class from start to finish.
The MacBack Team
Painless from start to finish
Painless from start to finish. Very happy with the prices quoted and accroted
2 september 2025
Antwoord van Macback
Thanks for the 5-star review! We’re really pleased to hear the process felt painless from start to finish and that you were happy with both the quote and final payment.
The MacBack Team
Highly Recommended – Would Use Again
Collection of my Mac was quick and hassle-free, with confirmation just a few days later. A small difference in the condition assessment was swiftly resolved over the phone, and I received a very fair price. Excellent service — I’d happily use them again.
22 juli 2025
Antwoord van Macback
Thank you for the brilliant review! We’re glad to hear the collection was hassle-free and that the condition query was quickly resolved over the phone.
It’s great to know you were happy with the final price and service overall — we’d be more than happy to help again in the future.
The MacBack Team
Great process - so easy.
The process is very easy and effortless. We did get graded downwards, but as soon as MacBack explained why, it made sense. And frankly, recycling instead of going into a landfill can only be a good thing. Can thoroughly recommend.
3 september 2025
Review zonder uitnodiging
Antwoord van Macback
Thank you for the great review, Jayne! We’re really pleased you found the process easy and effortless, and that our explanation around the grading made sense.
It’s also wonderful to see you highlight the importance of recycling — giving Macs a second life is at the heart of what we do. We truly appreciate your recommendation!
The MacBack Team
Owner that cares about his company and customer service
What started as a bad experience, was turned around into a great experience. The owner of the business is quick to identify and rectify mistakes and the process was put back on track.
1 september 2025
Review zonder uitnodiging
I found Macback offer the best price when selling a Mac.
I believe my iMac 27 was in fantastic condition but there was a small scratch on the front so I put in down as grade B. I was very happy with quote given so accepted it. From that point everything flowed quickly and smoothly with very easy to follow instructions. When Macback received my iMac they checked its' condition and gave me more than the original quote which arrived in my bank account that same day. I give them 5 stars not just for the original great price and the total speed of the transaction but for their honesty, they could have just given me the original price quoted but gave me a little more.
28 augustus 2025
Antwoord van Macback
Thank you for the fantastic review, Robin! We’re so pleased you found the process smooth and easy to follow, and even happier that our assessment allowed us to increase your final offer.
Honesty and fairness are really important to us, so it means a lot that you recognised this in your experience. We’re delighted the payment reached you the same day and that the whole process exceeded expectations.
The MacBack Team
Excellent and quick service.
I sold my 4 year old iMac through Macback and they were excellent. They paid the quoted amount within a few days of me sending the iMac. They also rearranged the collection without any problems after the first collection was missed. Thank you Jake and the rest of the Macback team.
20 augustus 2025
Review zonder uitnodiging
Antwoord van Macback
Thank you for the great review, Geoff! We’re delighted to hear everything went smoothly with your iMac trade-in and that payment was made promptly at the quoted amount.
It’s also great to know the collection rearrangement was handled easily — we’ll be sure to pass on your thanks to Jake and the rest of the team. We really appreciate your feedback!
The MacBack Team
Working with Macback is superb
Working with Macback is superb. From entering the details of the I mac i wished to sell to communicating with the company by e mail everything thing was seamless and simple. The quote from Macback was acceptable to me. The collection process was perfect and subsequent contact was excellent.
It is important to be tottaly truthful about the condition of the mac you wish to sell and not inflate your view of the machine, in that way you will get a realistic buy back price. if you have the original packaging use it and protect the machines well for transport.
Overall my experience with Mac back was brilliant unlike some companies i have previously worked with.
I will use Macback in the future if I need to dispose of any other Mac machines.
Its nice to report a positive review of a company that you physically don't get to meet in person
29 augustus 2025
Review zonder uitnodiging
Antwoord van Macback
Thank you for the fantastic review, Gordon! We’re so pleased to hear that everything from quoting to email communication, collection, and payment felt seamless and straightforward.
You’ve summed up the process perfectly — being accurate about the condition really does ensure a fair and realistic valuation, and original packaging always helps with safe transport.
It means a lot to be compared favourably against other companies you’ve used in the past, and we truly value your trust in MacBack. We’d be delighted to help again whenever you’re ready to trade in another Mac.
The MacBack Team
Great Service
Whole process took less than a week. I was honest about the condition of the computer and I received the amount quoted. Would recommend and happily use again.
29 augustus 2025
Review zonder uitnodiging
Antwoord van Macback
Thank you for the great review, Greg! We’re really pleased the whole process took less than a week and that your honest description meant the quoted price was fully honoured.
We appreciate your recommendation and would be more than happy to help again in the future.
The MacBack Team
Antwoord van Macback
Thanks so much for the 5-star review, Katrina! We’re really glad everything was easy, your quote was honoured, and the process was nice and quick. We appreciate the recommendation!
The MacBack Team
Prompt and straightforward
Very fast service, honored the full quoted price and payment made within 24 hours.
21 augustus 2025
Antwoord van Macback
Thank you for the fantastic review, Paul! We’re really pleased you found the service fast, with the full quoted price honoured and payment completed within 24 hours.
We appreciate your feedback and are glad we could provide a smooth experience from start to finish.
The MacBack Team
Very straightforward transaction
Very straightforward transaction. Packaging supplied and imac collected by DPD. A few days later an email saying that they have checked computer and full price on quote will be paid. Would highly recommend.
22 augustus 2025
Review zonder uitnodiging
Antwoord van Macback
Thank you for the great review! We’re really pleased you found the whole process straightforward — from receiving the packaging to DPD collection and then confirming the full quoted price.
Your recommendation means a lot, and we’re glad we could deliver a smooth experience.
The MacBack Team
brilliant
brilliant, absoloutely amazing. they reply quickly, they are incredibly helpful and are a great trade in company for anybody looking of selling their macbook. a very competitive price as well as an additional student add on price.
19 augustus 2025
Review zonder uitnodiging
Antwoord van Macback
Thank you for the amazing review! We’re so pleased to hear you found our team helpful, our replies quick, and our prices competitive — including the student bonus.
It’s great to know you had such a positive experience trading in your MacBook, and we really appreciate your recommendation.
The MacBack Team
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