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macom medical Reviews 167

TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Amazing bras although the hooks and eyes aren’t the easiest so my surgeon didn’t use this bra straight after my op, but after a few weeks i used them and they were the best - very supportive and u... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Bought 3 bras from here 2 signature bras 1 large 1 Xtra large and a comfort bra in large as per measurements. Band feels loose in Xtra large when I'm standing but tight and rolls up when lying down,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Happy with delivery Size not good needed to return Hi just wanted to add ive retried my lovely bra on and its perfect So no need to return Am only one week after op... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Have several garments from this company following surgery. Quality is great, one of the only companies that offer petite .. I have a shirt midriff and the high back girdle fits perfectly. Had a mino... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Medische benodigdheden winkel

Over macom medical

Geschreven door het bedrijf

Your online store for surgical recovery & shapewear

macom® medical is the leading provider of high-quality compression garments, supplying cosmetic and reconstructive plastic surgeons, and cosmetic doctors.

What we do
We sell compression garments and innovative aesthetic products for use post-surgery, post-birth, for slimming and for wider aesthetic benefits, including anti-cellulite treatments.

The much praised quality of our products is due to our combined years of experience in the Aesthetic & Medical sectors. All garments are handmade in our own factories and shipped worldwide.

macom® compression garments are safe on even the most delicate or highly reactive of skin types. The material holds the CE-mark and all products are free from both latex and nickel.

Visit our Homepage
Post-surgical Compression Bras
Post-surgical Girdles
Gynecomastia Compression Vests

Trusted by over 1,000 medical professionals

Geschreven door het bedrijf

macom® garments are recommended by surgeons, hospitals, and clinics worldwide for their quality, medical grade, and proven support in post-surgical recovery.

Contactgegevens

macom medical

Your online store for surgical recovery & shapewear

4,2

Goed

TrustScore 4 uit 5

167 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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Beoordeeld met 4 van de 5 sterren

Not as good as the first vest.

This was the second minimiser vest that I’ve bought recently but it has irritated my skin a little and the fastenings keep popping open on their own. So I only wear it whilst the other is in the wash.
The first vest is brilliant, very comfortable and is doing the job.

27 oktober 2025
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Antwoord van macom medical

Dear Joanne,
Thank you for your feedback. We are glad to hear you have been happy with your first vest, though we are sorry to learn the second hasn’t felt as comfortable. We would be happy to look into this further for you.
Kind regards,
Team macom

Beoordeeld met 5 van de 5 sterren

Purchased 2 items which sadly didn't…

Purchased 2 items which sadly didn't fit me correctly. On emailing Macom they were most friendly and helpful and did their best to resolve the situation, 10 out of 10 for helpfulness.

31 oktober 2025
Review zonder uitnodiging
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Antwoord van macom medical

Dear Caz,
Thank you for your feedback. We are delighted we were able to help.
Wishing you a speedy recovery and please, let us know should you like to give us another try.
Kind regards,
Team macom

Beoordeeld met 5 van de 5 sterren

Returns are not accepted!

After reaching to support issue was resolved.

1 oktober 2025
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Antwoord van macom medical

Dear Bojana,
Thank you for your review. We were delighted we were able to help you.
Kind regards,
Team macom

Beoordeeld met 5 van de 5 sterren

Great service from the customer…

Great service from the customer services, it arrived really quickly. My bra fits like a glove, it's so comfortable that I'm getting more.

17 oktober 2025
Review zonder uitnodiging
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Antwoord van macom medical

Dear Debbie,
Thank you for your lovely feedback. We are happy to hear your order arrived quickly and that your bra is comfortable on you. We truly appreciate your continued support.
Warm regards,
Team macom

Beoordeeld met 5 van de 5 sterren

TOP TIER CUSTOMER SERVICE

I ordered a compression suit on here and there was an issue with my order.

The company instantly sorted my issue and sent me a new item, The customer service team is nothing but exceptional and i cannot rate the quality of the product high enough i received merena garments from my hospital and i hated them macom is ten times better for comfort and style! will 100% be purchasing another bra and sleeping garments once i’m out of compression

18 oktober 2025
Review zonder uitnodiging
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Antwoord van macom medical

Dear Vicky,
Thank you so much for your wonderful feedback. We are delighted to hear our team could resolve your issue quickly and that you’re happy with both the service and the comfort of your garment, it means a lot to us.
Wishing you a smooth and happy recovery.
Kind regards,
Team macom

Beoordeeld met 5 van de 5 sterren

Excellent

Very comfortable and easy to use. Help to recover from post operative care. I will definitely refer to others.

3 oktober 2025
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Antwoord van macom medical

Dear Felicia,
Thank you for your kind review. We are so happy to hear you found the garment comfortable and supportive during your recovery. We truly appreciate your recommendation.
Kind regards,
Team macom

Beoordeeld met 3 van de 5 sterren

Uncomfortable item

One of the items ordered was extremely uncomfortable, especially when wearing all the time. would recommend opting for the more expensive 'comfort' range as it is a lot softer material when wearing daily and resting on scarring etc.

1 oktober 2025
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Antwoord van macom medical

Dear Stephanie,
We really appreciate your comments. We are happy that you found a range that works better for you. Let us know should you need any further assistance.
Kind regards,
Team macom

Beoordeeld met 1 van de 5 sterren

the bra is so painful after surgey and…

the bra is so painful after surgey and always rides up.

3 oktober 2025
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Antwoord van macom medical

Dear Amy,
We are very sorry to hear about your issue with the bra. Please send an email to our Customer Services at help@macom-medical.com so we can help you further.
Kind regards,
Team macom

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service. Thank you

1 oktober 2025
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Antwoord van macom medical

Dear Joanna,
Thank you for taking the time to leave us a review. We truly appreciate your kind words and are very grateful to have you as a customer.
Warm regards,
Team macom

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, pay and arrange delivery

30 september 2025
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Antwoord van macom medical

Dear Mrs Goodwin,
Thank you for your review. We are glad to hear you are happy with our service.
Kind regards,
Team macom

Beoordeeld met 5 van de 5 sterren

I ordered what I need on line quick…

I ordered what I need on line quick delivery and I got just what I needed 😌

29 september 2025
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Antwoord van macom medical

Dear Cheryl,
Thank you for your lovely feedback. We are delighted to hear your order arrived quickly and that you found exactly what you needed.
Kind regards,
Team macom

Beoordeeld met 2 van de 5 sterren

The material appears to be quite plastic like

The material appears to be quite plastic like and is smells like cane straight from the factory.
I couldn’t have returned it either because it arrived with not a perfect label which I had to take the blame for

29 september 2025
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Antwoord van macom medical

Dear Angela,
Thank you for sharing your feedback. We are sorry to hear the garment didn’t meet your expectations. Our products are made from medical-grade compression fabrics, which can have a slightly different texture and scent compared with regular clothing, particularly when new. This usually fades after a short period of wear or washing.
We are also sorry to hear about the issue with the label. As these are classified as intimate medical garments, we are unable to accept returns once labels are removed, but we do understand how frustrating that can feel.
Your feedback has been shared with our team, and we hope you’ll consider giving us another chance in the future.
Kind regards,
Team macom

Beoordeeld met 5 van de 5 sterren

Very quick delivery

Very quick delivery, and easy to navigate website.

26 september 2025
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Antwoord van macom medical

Dear Marion,
Thank you for your kind review. Wishing a happy healing.
Kind regards,
Team macom

Beoordeeld met 5 van de 5 sterren

i ordered the macom post op signature…

i ordered the macom post op signature bra and it arrived within 2 days.

1 oktober 2025
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Antwoord van macom medical

Dear Ann,
Thank you for your review. We are delighted to hear your Signature Bra arrived so quickly and hope you are pleased with it.
Kind regards,
Team macom

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic compression…

Absolutely fantastic compression garments, service was second to none, would highly recommend

1 oktober 2025
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Antwoord van macom medical

Dear Christy,
Thank you for your kind and lovely review. We are delighted to hear you are happy with our service and our garments.
Wishing you a smooth and speedy recovery.
Warm regards,
Team macom

Beoordeeld met 5 van de 5 sterren

Medical bras

The service was good but l was not told about duty and ended up paying almost 40.00 more for bras l will never ware after lm healed.. l don't think that is fare , people need to know this is going to happen

1 oktober 2025
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Antwoord van macom medical

Dear Julia,
Thank you for your message and for sharing your feedback. We’re really sorry to hear about your experience with the customs charges.
We completely understand your frustration, and we agree it can be disappointing when unexpected fees arise. We’ll make sure to review the information to ensure it’s clearer for future customers.
We truly appreciate you taking the time to let us know and are glad to hear that the service itself met your expectations.
Kind regards,
Team macom

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Quick turnaround & very helpful.

30 september 2025
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Antwoord van macom medical

Dear Graham,
Thank you for your lovely feedback. Wishing you a smooth recovery.
Kind regards,
Team macom

Beoordeeld met 1 van de 5 sterren

Lace detail is wrecked day one!!…

My lymphatic drainage massage therapist knew I needed a second stage compression garment, at 9 weeks post surgery. She said Macom is a top quality garment, a luxury piece that will last. I ordered the above the knee nude colour long body. I wore it first time, moved the seam straight on my leg, and my finger went straight through the lace at the end! I emailed Macom who said that it’s my fault & it doesn’t affect the compression quality, shame on you! Poor customer service, why would I want to wear something that looks like a pair of laddered tights… not my style I’m afraid. Won’t buy again from Macom.

24 september 2025
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Antwoord van macom medical

Dear Kaye,
Thank you for taking the time to share your feedback. We’re very sorry to hear you were disappointed with your garment and experience. Our garments are made with medical-grade compression fabrics to ensure proper support, and the lace trim is a very delicate, decorative feature that does not affect the garment’s compression or performance.
We completely understand your frustration and are sorry this experience has left you disappointed, especially after your therapist’s recommendation. Your feedback has been shared with our team, and we do hope you’ll consider giving us another chance in the future. Please contact us again and we will be happy to help you further.
Kind regards,
Team macom

Beoordeeld met 5 van de 5 sterren

Great product. Fast delivery

Fast delivery. Feel well supported, this bra doesn’t ride up at all for me. My favourite compression bra.

24 september 2025
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Antwoord van macom medical

Dear Emily,
Thank you for your lovely feedback. We are delighted to hear your bra arrived quickly and provides the perfect support. It’s wonderful to know it’s become your favourite compression bra.
Kind regards,
Team macom

Beoordeeld met 5 van de 5 sterren

Super comfy

Super comfy, my bra off my surgeon was sitting right on my incision area making it extra uncomfortable. My friends told me about these as they also used to them following breast surgery, they are so much more comfortable.

29 september 2025
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Antwoord van macom medical

Dear Rebecca,
Thank you for sharing your experience. Wishing you a smooth recovery.
Kind regards,
Team macom

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