Ordered and paid extra for express delivery, stated as 1-2 business days. Tens of unanswered phone calls and an ignored email to chase - 12 days later I still have not received my order. Edit,... Toon meer
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Lees wat reviewers zeggen
called multiple times and no one ever picks up the phone, emailed multiple times and tried sending from different email addresses to see if i get a response and nothing. i want to purchase items bu... Toon meer
Bedrijf heeft geantwoord
Originally my aluminium nosing arrived with damage, which I now realise was made during transit having looked at the packaging. Mafson after a little delay did act on my complaint and immediately rese... Toon meer
Very poor quality not worth the money at all .Really disappointed with the product and wouldn't recommend .
Bedrijfsgegevens
Geschreven door het bedrijf
Mafson Limited offers an extensive range of Stair Nosing, Door Thresholds, Anti-Slip Paints, Anti-Slip Commercial & Domestic Mats.
Contactgegevens
70 Sandringham Road Doncaster, DN2 5HZ, Doncaster, Verenigd Koninkrijk
- 01143609100
- sales@mafson.co.uk
- mafson.co.uk
2,1
Slecht
222 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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5 out of 5
5 out of 5. Delivery was really swift. Highly recommend.
1 december 2025
Review zonder uitnodiging
Antwoord van Mafson Limited
Thank you for your review
Antwoord van Mafson Limited
We’ve requested further details to look into this matter, but unfortunately no information has been provided by yourself. Without an order number or any identifying details, we’re unable to verify this experience or take action.
At this time, we have no record of any transaction or interaction that matches the details in this review. which suggests this review is not relate to a genuine customer experience.
whats going on where is my order
whats going on where is my order. and why arent you guys replying and receiving my calls.
8 november 2025
Review zonder uitnodiging
Antwoord van Mafson Limited
We’ve requested further details to look into this matter, but unfortunately no information has been provided by yourself. Without an order number or any identifying details, we’re unable to verify this experience or take action.
At this time, we have no record of any transaction or interaction that matches the details in this review. which suggests this review is not relate to a genuine customer experience.
Excellent customer service
Excellent customer service. Very quick response time to emails.
26 november 2025
Antwoord van Mafson Limited
Dear Sam,
Thank you for your review
i placed an order on 2 November and…
i placed an order on 2 November and never received a confirmation email. i tried calling several times and nobody picks up. i have also sent emails and havent had any reply. i have no idea whats happening with my order
2 december 2025
Review zonder uitnodiging
Antwoord van Mafson Limited
We’ve requested further details to look into this matter, but unfortunately no information has been provided by yourself. Without an order number or any identifying details, we’re unable to verify this experience or take action.
At this time, we have no record of any transaction or interaction that matches the details in this review. which suggests this review is not relate to a genuine customer experience.
Where is my order
Where is my order? One month has passed, I havent received it and no one is answering my calls.
2 november 2025
Review zonder uitnodiging
Antwoord van Mafson Limited
We’ve requested further details to look into this matter, but unfortunately no information has been provided by yourself. Without an order number or any identifying details, we’re unable to verify this experience or take action.
At this time, we have no record of any transaction or interaction that matches the details in this review. which suggests this review is not relate to a genuine customer experience.
Poor service
26 november 2025
Review zonder uitnodiging
Antwoord van Mafson Limited
We’ve requested further details to look into this matter, but unfortunately no information has been provided by yourself. Without an order number or any identifying details, we’re unable to verify this experience or take action.
At this time, we have no record of any transaction or interaction that matches the details in this review. which suggests this review is not relate to a genuine customer experience.
Nothing about my experience felt…
Nothing about my experience felt smooth, and i left felling let down..
13 november 2025
Review zonder uitnodiging
Antwoord van Mafson Limited
We’ve requested further details to look into this matter, but unfortunately no information has been provided by yourself. Without an order number or any identifying details, we’re unable to verify this experience or take action.
At this time, we have no record of any transaction or interaction that matches the details in this review. which suggests this review is not relate to a genuine customer experience.
Perfect quality in time delivery
Perfect quality in time delivery
7 november 2025
Review zonder uitnodiging
Antwoord van Mafson Limited
Thank you Kasim for your review.
poor quality
24 november 2025
Review zonder uitnodiging
Antwoord van Mafson Limited
We cannot locate an order for you, but we’re happy to help if you contact us with your details]. We want to ensure every genuine customer receives the right support.
My experience with Mafson felt slow and…
My experience with Mafson felt slow and unhelpful, so i wouldnt shop there again.
21 november 2025
Review zonder uitnodiging
Antwoord van Mafson Limited
We always aim for great service and take all feedback seriously. However, we’re unable to verify your experience with us. In terms of order placed or any communcation so this review is considered as fake.
Worst online shopping experience i hve…
Worst online shopping experience i hve had in a long time.
20 november 2025
Review zonder uitnodiging
Antwoord van Mafson Limited
We value all feedback, but we cannot find any record of you as a customer or any interaction that matches your review. Our team has reviewed our system thoroughly, and there is no order, service request, or communication connected to your name or the details you provided.
Because of this, we believe your review may not be related to our business and it's a fake review.
Antwoord van Mafson Limited
Thank you for your review.
just good...
19 november 2025
Review zonder uitnodiging
Antwoord van Mafson Limited
Many thanks for your review
poor quality
12 november 2025
Review zonder uitnodiging
Antwoord van Mafson Limited
We value all feedback, but we cannot find any record of you as a customer or any interaction that matches your review. Our team has reviewed our system thoroughly, and there is no order, service request, or communication connected to your name or the details you provided.
Because of this, we believe your review may not be related to our business and it's a fake review.
worst service ever
13 november 2025
Review zonder uitnodiging
Antwoord van Mafson Limited
Thank you for your review. After checking our records carefully, we are unable to identify you as a customer, nor do we have any record of an order, inquiry, or service that matches the details in your comment.
We take authenticity very seriously, and your review does not appear to reflect a genuine experience with our business and is fake.
Very nice and smooth experience
Very nice and smooth experience, had few questions about an item customer support team was very efficient and helpful. Thanks alot
1 november 2025
Antwoord van Mafson Limited
We truly appreciate your 5-star rating. Thank you for taking the time to share your positive experience. Please don’t hesitate to reach out if we can assist you again.
Based on my experience i wont be buying…
Based on my experience i wont be buying anything from them
12 november 2025
Review zonder uitnodiging
Antwoord van Mafson Limited
We appreciate all feedback, but after reviewing our system, we cannot locate any record of you as a customer. Our company provides services exclusively within United Kingdom, and we have not received any inquiries or completed any work in your location.
Because your review does not match our customer history, it appears to be unrelated to our business and fake.
If you believe this is a misunderstanding, please reach out to us on the contact information provided on our website with details of your experience so we can verify and assist you.
Wide range of products
Wide range of products. I ordered stair nosing online and received delivery the next day,really really the impressed with the quality.
3 november 2025
Review zonder uitnodiging
Antwoord van Mafson Limited
Thank you for yyour review
I wish i could give zero star
I wish i could give zero star. My experience was terrible. The product and service didnt match what was promised and i feel like i wasted my money. save yourseld the trouble and shop somewhere else
24 oktober 2025
Review zonder uitnodiging
Antwoord van Mafson Limited
We take all customer feedback seriously and always aim to provide a high standard of service. However, after carefully checking our records, we’ve been unable to locate any transaction or correspondence matching your details.
We believe this review may not reflect a genuine customer experience. If you have made a purchase or interacted with us, please contact us directly so that we can verify your details and address your concerns promptly.
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