Ordered and paid extra for express delivery, stated as 1-2 business days. Tens of unanswered phone calls and an ignored email to chase - 12 days later I still have not received my order. Edit,... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
called multiple times and no one ever picks up the phone, emailed multiple times and tried sending from different email addresses to see if i get a response and nothing. i want to purchase items bu... Toon meer
Bedrijf heeft geantwoord
Very poor quality not worth the money at all .Really disappointed with the product and wouldn't recommend .
Originally my aluminium nosing arrived with damage, which I now realise was made during transit having looked at the packaging. Mafson after a little delay did act on my complaint and immediately rese... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Mafson Limited offers an extensive range of Stair Nosing, Door Thresholds, Anti-Slip Paints, Anti-Slip Commercial & Domestic Mats.
Contactgegevens
70 Sandringham Road Doncaster, DN2 5HZ, Doncaster, Verenigd Koninkrijk
- 01143609100
- sales@mafson.co.uk
- mafson.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
VERY happy
Originally my aluminium nosing arrived with damage, which I now realise was made during transit having looked at the packaging. Mafson after a little delay did act on my complaint and immediately resent the item very quickly. I am very very happy with how they dealt with my complaint. I am very happy with colour and quality of champagne nosing
Poor information on website and on phone
The product i ordered has confusing information on the website- in one place saying it was self adhesive and another saying adhesive was not included. I rang the company to clarify and they allegedly went to check the item and i was told it was self adhesive so i ordered. I then received an email the following day to say it was not self adhesive. I was very angry that i had made the effort to ring and check and was given the wrong information despite them apparently checking the item.
Excellent products
Excellent products, quick despatch and delivery and good value for money.
Promised a product
Promised a product, I ordered next day delivery.
Had to email to realise product is not available, this is not the role of a merchandiser.
I have been trying to ring to find out…
I have been trying to ring to find out about my refund and no one answers. I have sent emails and no one has responded.
Very efficient and quick delivery
A scandalous ripoff!
Ordered and paid for goods online. Firm emailed next day that shipping to my geographical region would cost £60 more. This for 2 x 2.5m lengths of plastic angle trim! Why did their website not pick up my region and give the correct shipping cost before I placed the order? A scandalous ripoff! Needless to say I cancelled the order and demanded a full refund.
Clean, safe finish to to old threshold
We wanted to refresh an old worn wooden threshold and decided to try a non-slip moulding. It came on time. Was easy to cut to size and I used vhb tape to hold in place.
Does the job perfectly.
Mafson - Professional & cost effective company
Allan at Mafson was a pleasure to deal with; professional, communicative and the edging for my campervan cupboards was cost effective.
A delivery issue was resolved promptly and with care. Thank you. I recommend Mafson and will use again.
Excellent service & excellent quality…
Excellent service & excellent quality LVT step edging. Just perfect colour for my new flooring.
Quickly arrived within expected timescale and well packed/protected.
Thank you.
The product was as ordered & delivered …
The product was as ordered & delivered on time , great service .
Quick delivery and good quality product.
missing item let them know replacement…
missing item let them know replacement sent whats not to like !!!
Missing items
Order 3 items to be delivered urgently,as I was going to hand over the project we were doing ,they sent only 1 item and 2 were missing ,kept calling them all day no answer and finally got through to them ,they said they will have a look in 30 min and call me back ,but they didn’t .the following day they said they have made a mistake and I should have the items with me very soon by express delivery, now 3 days later and I still haven’t received it ,customer driven for 6 hours to get the key and she was so unhappy that the project hadn’t finished and thanks to Mafson ,they ruined it for me ,absolutely careless and unprofessional and I urge you to not use them ever ,absolutely time waster,void st all cost
Good quality rope,but not as described!
You sent the wrong rope!it did not match the one in the picture!!it was useful but not as described.
Unreliable service and lack of communication…
Very disappointed with the unreliable service of this company. They suggested I email with my request for samples which I did a fortnight ago. No reply to that so I phoned today and again, no response. Very poor communication. Thank you to others who have provided honest reviews of goods paid for but not received. This has warned me off using this company.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








