The person leading the appointment made the whole thing very smooth and easy. The setting was also very lovely and comfortable and made it a nice occasion. The dresses are lovely and we will be making... Toon meer
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I got married in August and my bridesmaids wore the Allegra dress in hot pink. Everyone LOVED the colour and it really brought together the whole day. The dresses were beautiful and flattered them a... Toon meer
Bedrijf heeft geantwoord
Very easy to book, Lovely experience on the day. Incredibly helpful, knowledgeable about the dresses, colours, shapes, necklines and it was a really enjoyable experience. The dresses were so lovely... Toon meer
Bedrijf heeft geantwoord
I tried to remove a mark from my daughter’s bridesmaid dress 2 days before the wedding. Unfortunately the fabric (viscose) reacts badly to water. The dress crinkled and I could not sort it. I reache... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Maids to Measure is the leading specialist British bridesmaid brand. This award brand are experts in their field and have a flagship store in Chelsea, London and stockists throughout the UK.
Contactgegevens
Verenigd Koninkrijk
- maidstomeasure.com
4,3
Uitstekend
117 reviews
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Heeft 30% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Above and beyond customer service
Absolutely fantastic customer service and it felt like nothing was too much trouble. There was some miscommunication with my order, however the way it was dealt with there was a solution that they came up with that worked a meant I would get the dress I needed. As it so happened, someone had returned the size of dress I needed which is now on its way to me.
20 januari 2026
Review zonder uitnodiging
Excellent Customer Service
I had some questions about delivery and sizes and I got really helpful responses on their WhatApp right away. My order came very quickly and the customer service was excellent
13 januari 2026
Review zonder uitnodiging
Gorgeous dress
Gorgeous dress - I’m absolutely thrilled. Beautiful fabric and very pretty.
5 januari 2026
I ordered 2x bridesmaids dresses online…
I ordered 2x bridesmaids dresses online and plan to order 2x more.
I was surprised with how poorly packaged the dresses were. A wedding is a special occasion and I felt the packaging should reflect that.
In terms of the dresses, I am the bride so I didn’t try them on, but I do appreciate the range of colours and styles.
28 november 2025
Review zonder uitnodiging
Lack of communication
I’m yet to hear back regarding a return, I know it has been signed for and I have emailed twice now with no reply. Considering close to Christmas and 14 day strict return policy I would expect more communication.
2 december 2025
Love the dress
Love the dress - fits perfectly. Arrived promptly. Great customer service!
2 december 2025
Customer service was brilliant!
26 november 2025
Review zonder uitnodiging
Relaxed atmosphere but also made the…
Relaxed atmosphere but also made the most of the time to try different styles and colours. Lots of useful advice given.
14 november 2025
Artikel bestellt
Artikel bestellt, aber leider nicht erhalten.
Anscheinend konnte das Kleid nicht zugestellt werden.
Hoffe auf Rückerstattung.
5 november 2025
Antwoord van Maids to Measure
Hi - Unfortunately I believe the dress was caught in customs but are doing our best to recover it.
There really is NO other bridesmaid…
There really is NO other bridesmaid dress provider I would recommend. From start to finish the process was just perfect, booking an appointment was easy, the appointment itself was so much fun and the girls on the day felt amazing. The variety of styles really do mean there is something for anyone and everyone. My girls felt so comfortable and looked so beautiful, we had so many compliments on their dresses.
I have a wedding next year as a guest and I know I’ll be back to select a dress from here as it will fit the style perfectly!!
Don’t buy online and highstreet. Go and have the experience of a proper shop otherwise you’ll miss out!!
26 oktober 2025
Review zonder uitnodiging
Antwoord van Maids to Measure
So so kind, thank you for this : ) x
A Great in-store experience!
We had a lovely appointment at the Fulham Road store. My daughter tried on dresses and chose the perfect colour for her wedding in June 2027. We’re looking forward to returning with her bridesmaids in December. Thank you for the wonderful customer service.
6 oktober 2025
Antwoord van Maids to Measure
Thats' so lovely to hear thank you for this x
Antwoord van Maids to Measure
Amazing thank you x
I ordered the clemmie dress in sage…
I ordered the clemmie dress in sage green and the overall quality is really good. The satin falls beautifully, and it was packaged and posted promptly. The only thing I would say is that this dress is meant to be bra friendly, and although you could technically wear a bra with it, the straps kept showing which was annoying, even though I had used the bra clips on the inside of the dress. I ended up just having to use body tape to keep the shoulders of the dress up. Also, I really like the elasticated back, as it meant that there was a bit more movement. Definitely size up though, as the sizes are small. I’m usually a 12 and went for a 14. The customer service when I was asking about sizing was a bit lax, just directing me back to the website which i had trawled through already… I ended up just having to guess and hope for the best with the sizing. Overall though, it was a good experience
26 augustus 2025
Antwoord van Maids to Measure
So glad you love the dresses, am sorry you found it tricky with a bra we have taken you feedback and have shortened the bra clips : )
Amazing experience
Amazing experience!
From the showroom to the delivery everything went super smoothly! I am super happy with the dress and we'll be recommending it to all my friends!
1 september 2025
Antwoord van Maids to Measure
Wonderful thank you x
Dresses arrived quickly chose the one I…
Dresses arrived quickly chose the one I wanted for my daughter fitted really well and the return policy for the other was easy to follow
Our 2nd purchase from you very happy
28 augustus 2025
Antwoord van Maids to Measure
Amazing, thank you : )
Antwoord van Maids to Measure
So glad you love the dresses, they do come up long but we try and cater to everyone and we feel it's much easier to take the dresses up than down x
Beautiful!
Absolutely beautiful dress and quality, really can’t wait for these at our wedding!
31 juli 2025
Antwoord van Maids to Measure
Amazing thank you x
Although the dress was good quality…
Although the dress was good quality when it did arrive, the lack of communication re the wait period was unacceptable. There was a delay in the shipping meaning there was little time before the wedding I was attending, but I only found this out when I emailed to check where my order was. A shame. Expensive dresses without the customer service to match.
30 juli 2025
Antwoord van Maids to Measure
Hi Rachel, Am so glad you loved the dresses and so sorry if our customer service wasn't what it should be we have taken this feedback on board x
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