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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Solid free email marketing tool. I needed to send a one-time campaign to several hundred contacts and ran into the daily sending cap, but their support team replied fast and raised the limit so I coul... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Simples, intuitiva e funcional. Esses são alguns dos pontos positivos da Mailercloud, o que mais me impressiona é a sua alta taxa de entrega de email! Como pontos negativos, ainda falta algumas... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Pros: Easy to use drag-and-drop email builder to create responsive emails. Easy onboarding; even a novice can quickly navigate the UI. Many campaign templates are available as well as being a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Greit brukergrensesnitt og ganske greit å forstå. Det finnes mange instruksjonsvideoer. Men det virker som om plattformen ikke er fullt utviklet enda. Litt lite tilpasningsmuligheter i flere av elemen... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. E-mailservice provider
  2. ook in
  3. Postbedrijf
  4. Softwarebedrijf

Geschreven door het bedrijf

Mailercloud is an email marketing automation software that meets all your needs. Explore its user-friendly advanced data-driven features at super affordable prices.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

152 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,4

Alle reviews

(152)

16 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Their follow up help is second to none

Their follow up help is second to none. Great work. If have tried many platforms and this one is the best by far.

8 mei 2025
Review zonder uitnodiging
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Antwoord van Mailercloud

Dear Geoff Howard

Thank you so much for your kind words! 😊 We're thrilled to hear that our support and platform have made such a positive difference for you. If you ever need any help or have questions, please don’t hesitate to reach out. We’re here to make your email marketing experience the best it can be!

Wishing you continued success with your campaigns! 🚀

Thanks
Mailercloud

Beoordeeld met 5 van de 5 sterren

Very responsive team

Very responsive team

26 maart 2025
Review zonder uitnodiging
Logo Mailercloud

Antwoord van Mailercloud

Dear Veselin,

Thanks so much for your kind words! 😊 We’re here to help whenever you need us. If there’s anything else you’d like assistance with or any questions, just let me know.

Thanks

Beoordeeld met 5 van de 5 sterren

I've been using Mailercloud for my…

I've been using Mailercloud for my email campaigns, and it’s been a breeze! The drag-and-drop builder is super easy, and the analytics help me track what’s working. It’s simple, effective, and budget-friendly—perfect for growing businesses. Wish it had more integrations, but overall, I’m happy with it.

18 maart 2025
Review zonder uitnodiging
Logo Mailercloud

Antwoord van Mailercloud

Dear Abhaj,


Thank you for your review! We're glad to hear that you find our platform cool and easy to use.

Thanks again!

Beoordeeld met 5 van de 5 sterren

I really like Mailercloud, reactive support and nice web email builder

I really like Mailercloud, I got there plan it's really nice price and the support is really reactive.

I use it to send email for all user of my app beedone.co
I have a good open rate and the email builder is clearly and good.

17 maart 2025
Review zonder uitnodiging
Logo Mailercloud

Antwoord van Mailercloud

Dear Youcef,

Thanks for your review! 😊 We're glad you're enjoying Mailercloud and seeing great results with your emails. 🚀

Thanks

Beoordeeld met 5 van de 5 sterren

Very responsive

Very responsive, friendly and helpful customer service. Easy to use platform. Annual premium plan great value for money.

26 februari 2025
Review zonder uitnodiging
Logo Mailercloud

Antwoord van Mailercloud

Dear Amy,

I'm glad to hear that you're satisfied! If you have any more questions or need further assistance, feel free to ask.

Thank you!

Beoordeeld met 5 van de 5 sterren

Simple to navigate

Simple to navigate, and the drag-and-drop editor saves a lot of time. automation and segmentation tools ensure my emails reach the right audience. Their team is so helpful and always ready to assist with any issues. Overall, a reliable and smooth experience

1 februari 2025
Review zonder uitnodiging
Logo Mailercloud

Antwoord van Mailercloud

Hi Arishma,

Thanks for your review! 😊 We're glad you're enjoying Mailercloud and seeing great results with your emails. 🚀

Thanks

Beoordeeld met 5 van de 5 sterren

Very nice & useful Platform

Very nice & useful Platform, it’s very user friendly. I recommend companies to experience Mailercloud.

1 december 2024
Review zonder uitnodiging
Logo Mailercloud

Antwoord van Mailercloud

Dear Waseem,

I'm glad to hear that you're satisfied! If you have any more questions or need further assistance, feel free to ask.

Thank you!

Beoordeeld met 5 van de 5 sterren

Awesome experience

26 december 2024
Review zonder uitnodiging
Logo Mailercloud

Antwoord van Mailercloud

Dear Reginald,

I wanted to take a moment to express my sincere gratitude for your thoughtful review. Your feedback is invaluable and truly appreciated.

Beoordeeld met 5 van de 5 sterren

I started using Mailcloud a while ago…

I started using Mailcloud a while ago and I love all the ways it helps my small business. I love how it is a nifty tool for keeping an eye on clients and effectively engaging with them. I like how it can be easily consolidated with many other software and the variety of languages it comes in. I found the pricing plans to be appealing and I was able to choose one which suits the needs of my business.

10 juli 2024
Review zonder uitnodiging
Logo Mailercloud

Antwoord van Mailercloud

Dear Google analytics akbar Gulf,

Thank you for your positive feedback! We're glad to hear you find MailerCloud easy to use and a good value for your needs.

Thanks

Beoordeeld met 5 van de 5 sterren

Excellent email marketing tool with excellent support!

Mailercloud team exceeded our expectations with their efficient and user-friendly email solution. Their attention to detail and prompt customer support made the campaign process seamless. Highly recommended for anyone looking for an effective email marketing solution.

26 augustus 2023
Review zonder uitnodiging
Logo Mailercloud

Antwoord van Mailercloud

Hi Abel,

Thank you for your kind words about Mailercloud! We're thrilled to hear that our email solution met your expectations and that you found our customer support helpful. Your satisfaction is our top priority, and we’re glad the campaign process was smooth for you.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
Mailercloud

Beoordeeld met 5 van de 5 sterren

Quick response

7 augustus 2024
Review zonder uitnodiging
Logo Mailercloud

Antwoord van Mailercloud

Dear Rafter,

Thank you for taking the time to share your review. I appreciate your feedback and insights.

Best regards,

Beoordeeld met 5 van de 5 sterren

I am happy with email service and…

I am happy with email service and customer service.

22 juli 2024
Review zonder uitnodiging
Logo Mailercloud

Antwoord van Mailercloud

Hi NSC HeadQuarter,

Thank you for your review! We're glad to hear that you're happy with our email service and customer service. Your feedback is greatly appreciated and helps us continue to improve.

If you have any further comments or suggestions, feel free to reach out!

Best regards,

Beoordeeld met 4 van de 5 sterren

A MINHA SINCERA EXPERIENCIA!

Simples, intuitiva e funcional. Esses são alguns dos pontos positivos da Mailercloud, o que mais me impressiona é a sua alta taxa de entrega de email!

Como pontos negativos, ainda falta algumas funções básicas como fazer ações em massa com seus leads (excluir, adicionar ou remover tags e etc...)

Excluir campanhas e formulários antigos tbm não é possível!

15 mei 2024
Review zonder uitnodiging
Logo Mailercloud

Antwoord van Mailercloud

Diego. “Simple, intuitive and functional” is a lovely summary, and delivery being what impressed you most means a great deal, since it’s the foundation everything else rests on. Two of the gaps you mention have since been closed: you can now bulk delete and bulk tag contacts straight from Audience > Contacts, and old campaigns and forms can now be deleted too. We appreciate such an honest, balanced review.

The Mailercloud Team

Beoordeeld met 5 van de 5 sterren

A tech support team that cares

Most apps that have non-american support can be difficult to reach and to resolve issues, These folks respond quickly and you can actually get somebody on the phone, They care and do great work

10 juli 2024
Review zonder uitnodiging
Logo Mailercloud

Antwoord van Mailercloud

Dear Dave,

Thank you for your review! We're thrilled to hear that you've had a positive experience with our support team. We strive to respond quickly and ensure that our users can easily reach us, even by phone. Your feedback means a lot to us, and we appreciate your kind words about our dedication and hard work.

Thanks again!

Beoordeeld met 5 van de 5 sterren

Really cool and simple to use.

Really cool and simple to use.
The support tchat is very good.

3 juli 2024
Review zonder uitnodiging
Logo Mailercloud

Antwoord van Mailercloud

Dear Thomas,


Thank you for your review! We're glad to hear that you find our platform cool and easy to use. It's great to know that our support chat has been helpful for you. Thanks again!

Beoordeeld met 5 van de 5 sterren

Sukhi went above and beyond to help me…

Sukhi went above and beyond to help me get my email campaign on track. I was struggling big time to say the least. Sukhi even sent a zoom link when she recognized i was not understanding what she was putting down.😊 I hope everyone can get her when they need assistance.

14 juni 2024
Review zonder uitnodiging
Logo Mailercloud

Antwoord van Mailercloud

Dear BOTBOOSTERS HUB

Thank you for your wonderful review! We're delighted to hear that Sukhi provided such exceptional support and helped you get your email campaign on track. Going above and beyond is what we aim for, and it's great to know that Sukhi's extra effort, including the Zoom link, made a difference for you. We'll be sure to share your kind words with her.

Thanks again for your feedback! 😊

Beoordeeld met 1 van de 5 sterren

Beware of Misleading Claims and Poor…

Beware of Misleading Claims and Poor Customer Support. My encounter with Mailercloud left much to be desired. Despite their promises of unlimited email sending capability, the reality was far from it. Upon logging in, I was surprised to find out that I was restricted to sending only 5000 emails per day. This stark contrast between their marketing claims and actual service felt like a betrayal of trust.

Adding to the frustration, Mailercloud mentions a temporary daily limit on emails to prevent spam activity, but conveniently fails to disclose that this limit is capped at 5000 emails. For users with larger subscriber lists, such as myself, this limitation felt like a slap in the face and raised serious doubts about the integrity of their business practices.

My attempts to seek assistance from Mailercloud's customer support proved equally disappointing. Instead of receiving personalized assistance, I was met with generic, automated responses that did little to address my concerns. It was evident that genuine customer care was sorely lacking.

What was most concerning, however, was Mailercloud's apparent lack of commitment to resolving issues. Rather than engaging in meaningful dialogue to rectify the situation, they seemed more inclined to offer a quick refund as a means of brushing aside the problem.

In light of these experiences, it begs the question: how can users trust Mailercloud with the vital task of delivering their emails when their business practices appear deceptive and their customer support lacks sincerity? For those seeking a reliable email marketing solution, Mailercloud falls short of expectations and leaves much to be desired.

Too bad I can't give 0 stars.

18 april 2024
Review zonder uitnodiging
Logo Mailercloud

Antwoord van Mailercloud

Dear oksana,

We’re truly sorry to hear about your disappointing experience with MailerCloud. Your feedback is important to us, and we take these concerns seriously. Please reach out to us directly at [support@mailercloud.com] so we can address your issues and work towards a resolution.

Best regards,
The Mailercloud Team

Beoordeeld met 4 van de 5 sterren

Easy to use

Easy to use, good value for the size of list, and straightforward for sending.

20 april 2024
Review zonder uitnodiging
Logo Mailercloud

Antwoord van Mailercloud

Dear John,

Thank you for your positive feedback! We're glad to hear you find MailerCloud easy to use and a good value for your needs. If you have any questions or need assistance, we're here to help.

Best regards,
The Mailercloud Team

Beoordeeld met 5 van de 5 sterren

Excellent et super facile vraiment 😍 je…

Excellent et super facile vraiment 😍 je suis en love total dessus

17 april 2024
Review zonder uitnodiging
Logo Mailercloud

Antwoord van Mailercloud

Dear Sihem,

Thank you so much for your kind words! We're thrilled to hear that you love MailerCloud. If you need any assistance, feel free to reach out.

Best regards,
The Mailercloud Team

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