I bought the googly eyes SpongeBob mechanical chronograph direct from Spinnaker. I even set my alarm for 3:00am to secure one. Sadly it never arrived - after the tracker saying it was in customs... Toon meer
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Lees wat reviewers zeggen
A Superb Company! I am the delighted owner of several watches, 2 watch winders and a watch roll all ordered from Mainspring Boutique in the last few months. I much enjoy receiving their emails which a... Toon meer
Where to start ordered Sunday noticed issue with address, emailed them straight away. By 09.30am Monday had a reply sorting the issue. Contacted customer service to thank them and try to get an ide... Toon meer
As a collector of watches, I stumbled on this website & found some very nice watches. I bought two Nubeo timepieces, the Ventana in the green, a gorgeous watch & one that I bought in the Black Frid... Toon meer
4,4
Uitstekend
219 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 36% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great Service!
2 oktober 2026
Everything went very smooth.
1 oktober 2026
Speedy delivery from order to delivery…
Speedy delivery from order to delivery less than 2 days! Great price and truly amazing timepiece!
25 september 2026
Superb value & 5 star service
Superb value, great product, excellent customer service. Was way, wag cheaper than anywhere else!! Highly recommended!!
12 september 2026
Watch was of good quality
Watch was of good quality, and the delivery was within two days. Very pleased.
11 september 2026
I have had many watches from your…
I have had many watches from your company and I have loved all of them.probably about twenty or more from back when you were on tv selling.Just keep it up your doing a great job
Cheers Phil.
12 september 2026
As usual very good
As usual very good. Also I had a question about the delivery and they answare very fast.
8 september 2026
Il pacco è arrivato senza danni
Il pacco è arrivato senza danni, il prodotto rispecchia le caratteristiche .sono contento.Grazie.
8 september 2026
Perfect product and perfect quality and…
Perfect product and perfect quality and perfect service!
5 september 2026
The package arrived at my address very…
The package arrived at my address very quickly after being shipped. The watch was much more beautiful than I imagined. I will wear it with pleasure. It's also a very nice piece for my collection.
14 augustus 2026
A Spectacular Watch and a Great Shopping Experience
Service: The customer service and purchasing process were very good. The order arrived correctly and the experience from purchase to delivery was satisfactory.
Product: the Thomas Earnshaw Longitude ES-8006-10 has surprised me even more now that I have it in hand. It is a very striking watch, with a spectacular skeleton design and finishes that convey much more presence than I expected for its price. The gold combination with the brown strap gives it an elegant and distinctive look.
Very satisfied with both the watch and Mainspring. I would definitely buy again.
4 augustus 2026
I bought the sold out SpongeBob watch
I bought the googly eyes SpongeBob mechanical chronograph direct from Spinnaker. I even set my alarm for 3:00am to secure one. Sadly it never arrived - after the tracker saying it was in customs at Heathrow it never got released. Spinnaker were very good, but sadly the courier was DHL eCommerce, and after two weeks Spinnaker gave up and gave me a refund.
A few weeks later I had the Mainspring email about limited availability so I jumped immediately and bought one. It arrived the next day!!!!!!
I have no idea where Mainspring sourced their stock - maybe I just bought my original watch that was “stuck in customs” - is so well done them!
Anyway, I’m very pleased and staggered at the speedy service.
30 juli 2026
The watch box was empty on receipt
The watch box was empty on receipt. Reported to Police. Have rung. Emailed and contacted via insta. No response for 10 days. Very disappointed
27 juli 2026
Antwoord van mainspringboutique.com
Hi Neil,
We're genuinely sorry to hear about your experience.
We completely understand how upsetting it must have been to receive an empty parcel, and we appreciate you taking the time to provide the photographs and police crime reference number to help with our investigation.
Unfortunately, we've since discovered there was an issue affecting email communication between your email address and our customer support system, which meant several of your emails didn't reach us and some of our replies appear not to have reached you either. We appreciate how this would have made it seem as though you weren't receiving a response, and we're very sorry for the confusion this caused.
Your case remains under active investigation with Amazon's delivery team, and we're awaiting the outcome before we can proceed. We'll continue to keep you updated and will do everything we can to reach a fair resolution as quickly as possible.
Kind regards,
Mainspring Boutique Customer Support
AMAZING COMPANY
Amazing watches for good prices and fast delivery
22 juli 2026
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