C'est la deuxième fois qu'il manque des articles à une de mes commandes. La première fois j'ai accepté l'avoir donc j'ai dû recommander. La seconde fois ils m'ont dit que l'article n'était pl... Toon meer
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Lees wat reviewers zeggen
What great customer service and absolutely beautiful pieces. The prices are just perfect for the quality you get. I immediately put on my new earrings the second I opened up the box!! Also I love lov... Toon meer
I absolutely love every piece I have gotten from this wonderful company. I’ve purchased about 10 pieces and I love everyone of them great quality, beautiful, craftsmanship and they look like real gold... Toon meer
Placed the order Early January, it is almost the end of February and I still have not received the package. The original package they shipped took about 4 weeks and was placed carelessly on the street... Toon meer
Bedrijfsgegevens
Contactgegevens
120 Des Voeux Road Central, Central, 00000, Hong Kong SAR, Hong Kong
- service@maisonfoufou.com
- maisonfoufou.com
Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Manque des articles à chaque commande
C'est la deuxième fois qu'il manque des articles à une de mes commandes. La première fois j'ai accepté l'avoir donc j'ai dû recommander.
La seconde fois ils m'ont dit que l'article n'était plus en stock mais qu'il me refaisait en avoir. Je leur ai dit que je refusais que je voulais un remboursement. J'ai l'impression qu'ils font exprès pour nous forcer et recommandé !
Sur trois commandes, il manquait des articles dans deux de mes commandes.
À ce niveau-là, ça s'appelle de l'arnaque.
En plus, la plupart des bijoux ne sont pas en excellente état lorsqu'ils arrivent.
Et ne parlons pas du temps de livraison.....
Tried one piece first
Hmm I didn’t know this brand before ordering, so I wasn’t 100% sure. I got one piece to try it out. Turned out better than I expected!!!! Quality and design are both decent.
I absolutely love every piece I have…
I absolutely love every piece I have gotten from this wonderful company. I’ve purchased about 10 pieces and I love everyone of them great quality, beautiful, craftsmanship and they look like real gold.
had it for some time now
had it for some time now, quality is better than I thought, pretty happy with it
been wearing it quite a bit these days…
been wearing it quite a bit these days and got a couple compliments☺️it’s actually really stylish without being too much, I’ve mostly been wearing it with my everyday outfits and it just fits in really easily.
What great customer service and…
What great customer service and absolutely beautiful pieces. The prices are just perfect for the quality you get. I immediately put on my new earrings the second I opened up the box!!
Also I love love the energy cards you receive with your items. That makes this company completely different from another with a simple touch to brighten up your day 🤍
Website experience
Checkout was super easy and I got the confirmation right away. Tracking worked perfectly too, so the whole process felt quite smooth 👍🏻
Placed the order Early January
Placed the order Early January, it is almost the end of February and I still have not received the package. The original package they shipped took about 4 weeks and was placed carelessly on the street in new york city and was stolen. As no package protection was available and it explicitly states on my door where to place packages I emailed them and told them I would be disputing. They offered to ship a replacement package almost 2 weeks ago and it still has not been shipped. Horrible customer service, i’m already aware most of this jewelry is drop shipped aliexpress scam, but they had a few pieces I could not reverse google image. Not worth the time, patience or money and I don’t even have the products. Save yourself time and order from aliexpress themselves.
Poor quality
The delivery took a very long time. But in terms of the actual items itself, it looks extremely cheap and not worth it for the price AT ALL. Shein looks a lot better. It looks like something from a jewellery making class with a child.
Review by a first experience customer
Free shipping and discount coupon
So Much to choose from! So much to love
I love the jewelry from here! Each piece is unique and I feel caters to so many different styles and aesthetics. The shipping process takes a while but overall it feels like such a treat to receive the jewelry with beautiful packaging. The prices too! Affordable and you can earn points and there are discounts and sales often. What’s not to love! I will definitely keep buying from FouFou
Love my jewelry it’s durable and a good…
Love my jewelry it’s durable and a good price point to look expensive! And they are great with customer service I had bought a ring from them the first time probably 6 months ago and sadly the stone fell off they gave me a gift card to buy a new one so I bought that ring plus 2 more! Couldn’t be happier with this company! Will be purchasing more jewelry for years to come!
Achtung
Achtung! Abzocke! Fall ist bei der Polizei. Es wird keine Ware versendet und nach Monaten Kampf eine Fake Rückzahlung abgebildet, welche nicbt wirklich ankommt. Betrug. Nicht bestellen.

Antwoord van Maisonfoufou
I HAVE BEEN SCAMMED IM STILL WAITING…
I HAVE BEEN SCAMMED IM STILL WAITING FOR MY ORDER ITS BEEN 2 MONTHS (200£ I want back)

Antwoord van Maisonfoufou
Good shipping bad quality
Shipping was super fast, came after around 2 weeks and I live in Australia. But the quality was definitely subpar. I bought the Lou Turquoise shell cross summer golden necklace and the pendant is super light and flat unlike portrayed. The stones are obviously not real and the chain is super thin. It honestly just looks cheap but its still pretty so eh. Just not as good as they make it look.
I ordered a necklace for my niece
I ordered a necklace for my niece. It took a while to get here, but this company was very good as far as customer service responding to any text. I sent them and assuring me that it was on the way. I received it and it was better than expected. I know my niece will love it. Thank you so much.
Firstly the product was absolutely…beautiful
Firstly the product was absolutely beautiful,
Love, love, love it. The first time the parcel was sent to me it went missing I believe it was taken from the place it was left and they went out of their way to make sure I got another one with no extra cost. Great communication from the team at Maisonfoufou
Thank you so much
So appreciated, can’t wait for my nxt purchase
Goods not received after 4.5weeks
Goods not received after 4.5weeks. Customer service appalling. Tracking does not work. Refused refund.Avoid this company as complete con merchants!!
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