Delivery should’ve been yesterday, waited home all day. Nothing. Out for delivery today, due between 15.21 - 17.21. Nothing. They just turned off the tracker and went home. Chat shuts @5pm which is us... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
All good things to say about this company. Heard about from a recommendation and ordered a very large blind 165 wide by 250 drop which was costing a fortune elsewhere. It arrived quickly and had a min... Toon meer
Bedrijf heeft geantwoord
Excellent service from Make My Blinds. I was originally advised that delivery would take 1–2 weeks, but after speaking with Tim in customer service, my order was being delivered within a week at a sma... Toon meer
Joshua the customer service man I asked for help from was so helpful and courteous. I must say I was pleasantly surprised. Nothing was too much trouble. My request was dealt with by Joshua who went to... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
MakeMyBlinds was founded with 3 primary objectives; Making high quality, made to measure window blinds affordable to the average consumer. Presenting our catalogue and pricing in an easily decipherable and comparable way to allow you to pick the perfect blind based on your taste and budget. Delivering top notch customer service, from order to delivery to remove as much stress from the process as possible. We believe that getting the blind of your dreams (you have weirdly boring dreams) should not be a hassle. It should be a happy time, full of possibilities and adventure as you find the perfect blinds to give your home that final polish. Now you know what we are about, you can help us on our quest with your wonderful feedback! Let us know what we did well, what we can do better and if we sounded hot on the phone. Loads of us are single. All feedback is greatly appreciated and actioned upon, so the 5 minutes you take to review us could make the world of difference to our customers in the future. We hope to make your blinds soon!
Contactgegevens
Quayside House, Basin Rd, BN41 1WF, Brighton and Hove, Brighton, Verenigd Koninkrijk
- 0117 463 0117
- info@makemyblinds.co.uk
- makemyblinds.co.uk
4,3
Uitstekend
14K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Blinds assembled and delivered…
Blinds assembled and delivered perfectly from my own measurements. Took out the insurance to be sure to be sure absolutely genuine company to deal with. On time delivery with updates all the way. Thankyou
5 juni 2025
Antwoord van Make My Blinds
Hi Pete,
Thank you for your 5 star review.
Best Wishes
The Make My Blinds Team
just don't order from this company!!!
just don't order from this company!!!! ordered blinds, brackets didnt fit the blinds- and they said i messured wrong. But blinds fitted which i messured right, i spoke to them and they we're not helpful... told me i would need to order new and pay, i bought more brackets frrom somewhere else... rubbish customer service,,,, read reviews before shopping here....
18 november 2025
Antwoord van Make My Blinds
Dear Lynne,
Thank you for taking the time to leave your feedback. We’re sorry to read how frustrated you feel with your experience and apologise for the inconvenience this has caused.
We can see that we emailed you on 1st December to try and move this forward, however we haven’t received a response to date. We’re keen to understand the issue in more detail so we can review what happened and see how we may be able to help.
If you’re happy to do so, please reply to our previous email or contact our customer care team with your order details, and one of our aftercare team will be glad to look into this further.
Kind regards,
The Make My Blinds Team
Fantastic service from start to finish
Fantastic service from start to finish. Blinds made to fit and they fit perfectly. Speedy delivery too. Would highly recommend as the blinds are high quality.
18 november 2025
Antwoord van Make My Blinds
Hi Sam,
Thank you for your review.
Best Wishes
The Make My Blinds Team
Blind was made to the wrong size
Blind was made to the wrong size. Details relayed to factory.....now all gone quiet. No answer to telephone calls. No reply to email. Are you still in business?
18 november 2025
Antwoord van Make My Blinds
Dear Roy,
Thank you for your review, and we’re sorry for the inconvenience caused.
We can confirm that the factory has been instructed to remake the blind for you at the revised width, and we’ll keep you updated as soon as it’s ready.
If you need anything in the meantime, we’re here to help.
Kind regards
The Make My Blinds Team
Terrible company. Poor service
Terrible company. Don’t use this company as have terrible customer service and never get back to you. I have ordered my blinds more than 20 days, i haven’t received yet, i haven’t got any tracking or information about the delivery and nobody from the company help me with tis. I will not recommend. Poor service.
9 december 2025
Review zonder uitnodiging
Antwoord van Make My Blinds
Dear Dan,
Thank you for your review, and we’re very sorry for the frustration caused.
We understand how disappointing it is to wait without receiving delivery updates or support. Your order has now been cancelled and fully refunded, and we apologise that it reached this point.
If there’s anything more we can help with, please let us know.
Kind regards,
The Make My Blinds Team
Don’t use this company
Terrible cut my blind wrong rung them to talk to them all I got was you have lost your money and then added we can make you another one if you want I said for free she said no you will after to pay for that one aswell
17 november 2025
Antwoord van Make My Blinds
Dear Jamie,
Thank you for your review, and we’re sorry to hear you’re disappointed.
We understand how frustrating it is when a blind doesn’t fit. In this case the order was placed using inch measurements, and because all blinds are made-to-measure to the customer’s exact specifications, we’re not able to replace or remake them free of charge when incorrect sizes are supplied.
Our team did offer to remake the blind, but as a new custom-sized item, this would require a new order.
If you need help measuring in mm or cm, or would like guidance before placing another order, we’ll be happy to assist.
Kind regards,
The Make My Blinds Team
It was the first time we had ordered…
It was the first time we had ordered from this company, it's always difficult when you don't see the item but I can honestly say I am very impressed with the updates we had about our blind and the quality of the blind
17 november 2025
Antwoord van Make My Blinds
Hi Mrs Jackson,
Thank you for your 5 star review.
Best Wishes
The Make My Blinds Team
Terrible service
Terrible service , changed delivery date twice on me , I had tenant moving in property so needed to be installed by a certain date , tried emailing and phoning to discuss but could not get a reply , today have asked for a refund, let’s see how this goes as have no faith in this company at all.
7 november 2025
Antwoord van Make My Blinds
Dear Mark,
Thank you for your review, and we’re very sorry for the inconvenience caused.
We understand how stressful it is when delivery dates change—especially when you have a tenant moving in—and we apologise that you weren’t able to reach us for support.
We can confirm that a full refund was processed on 9th December, and we’re sorry this situation led to you losing confidence in us.
If there’s anything further you need, we’re here to help.
Kind regards,
The Make My Blinds Team
Reasonable quality
Reasonable quality - not the best I have bought. Strings are flimsy and possibly not suitable for the weight they have to pull.
The tilt mechanism doesn't work.
Look OK and keep the light out fairly well. However as the tilt mechanism doesn't work they do make the room darker than it should be.
17 november 2025
Brilliant fast delivery and blinds I've…
Brilliant fast delivery and blinds I've used your services for a few years now brilliant I wouldn't go anywhere else for my blinds. Going to be ordering more soon for my patio windows
14 november 2025
Antwoord van Make My Blinds
Hi Gemma,
Thank you for your 5 star review, and for using us again.
Best Wishes
The Make My Blinds Team
Not too bad
Not too bad. Good product as shown on site but a bit of delay in delivery. Didn't need items in haste, though.
30 oktober 2025
Antwoord van Make My Blinds
Hi Sam,
Thank you for your review. We do apologise for the delivery delays.
Best Wishes
Make My Blinds Team
This is the second time I have used…
This is the second time I have used this company. The blinds are good quality for the price. There after sales team especially Paul is a credit to the company. The only down side is the delivery company they use DPD see my review on Trust Pilot. Otherwise an excellent product for the price and excellent after sales thanks again Paul for all your help.
16 november 2025
Antwoord van Make My Blinds
HI Brian,
Thank you for your 5 star review and Kind words about Paul. I will pass this to him.
Best Wishes
The Make My Blinds Team
Great quality
Great quality, delivered on time and easy to fit. Overall great shopping experience. Great price too.
16 november 2025
Antwoord van Make My Blinds
Hi Robert,
Thank you for your review.
Best Wishes
The Make My Blinds Team
Antwoord van Make My Blinds
Hi Debs,
Thank you for your review.
Best Wishes
The Make My Blinds Team
Arrived quickly
Arrived quickly, easy to put up, looks expensive even though it wasn't
16 november 2025
Antwoord van Make My Blinds
Thank you for your review.
Best Wishes
The Make My Blinds Team
Antwoord van Make My Blinds
Hi Salim,
Thank you for your review.
Best Wishes
The Make My Blinds Team
Great price and quality
16 november 2025
Antwoord van Make My Blinds
Hi Gaynor,
Thank you for your review.
Best Wishes
The Make My Blinds Team
Amazing fit and product
Amazing fit and product. Thank you, I'll purchase the rest from this company when ready .
16 november 2025
Antwoord van Make My Blinds
Hi Eve,
Thank you for your review and 5 stars.
Best Wishes
The Make My Blinds Team
Antwoord van Make My Blinds
Hi,
Thank you for your review and 5 stars.
Best Wishes
The Make My Blinds Team
Worst company ever…
I never received any blinds and after a month I emailed them and they offered me to buy another product or wait another month and maybe they would be delivered. a joke! Also, issued a refund for the price of the blinds but minus the tax and delivery charges. considering they never sent anything why did they not issue full refund? Worst company ever...
3 december 2025
Review zonder uitnodiging
Antwoord van Make My Blinds
Dear Elena,
I’m sorry for the frustration caused. I can confirm that a full refund, including tax and delivery charges, has been issued. If you need anything else, we’re here to help.
Kind regards,
The Make My Blinds Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.