Makeupstore Reviews 

Do not do it for yourself, awful experience the package arrived after 25 days (they said 6-9)
Was sending mail every day and the had the same response
When the package arrived I was speechless the package looked like they played football with it
And they said ohh ok sorry take 5 dollars
I couldn't give it as a present because all the package was broken

highly recomend. very good customer service. very responsive. attention to details. kind, polite.

I made my order on 09/06/2025 it must be delivered
within 6-9 business days. I still have not received anything and the date of receipt is unknown.At the same time, I was denied the cancellation of the order.
I do not recommend using its services.

Scam!!! I made an order with makeupstore.co.il (order number 1748591225-0842), but I never received confirmation. The lack of communication raises concerns about potential fraud. I highly recommend caution before purchasing from this site.

The site promised products were never sent to my address yet I was charged fully. After countless times I tried contacting they kept answering with auto generated Chinese and gibberish letters. After 2 months I got a real answer to contact the delivery company yet they have no phone number available. Basically they scam you and keep you hanging for a response till you can no longer dispute the deal. I would recommend to never contact them and just buy online. החברה לא סיפקה את הסחורה והתעלמה מעשרות מיילים. כשהחליטה לענות לאחר חודשיים טענה שיש לי ורק קשר עם צ׳יטה שליחויות אבל להם אין מספר נגיש להתקשר אליו. לא לקנות מהם, גנבים ושקרנים שעשו הכל לדחות את המענה כדי שלא יהיה אפשר לדרוש החזר כספי

I placed an order in December and never received it. Despite multiple confirmations from the company that they could see my order, my registered address, and that the package was delivered to a completely different address in another city, they are refusing to refund me. Their customer service has been unhelpful, failing to take responsibility for their mistake. I would not recommend purchasing from this company, as they do not stand by their customers or ensure proper delivery. Extremely disappointing experience!

Super Kundenservice!
Sogar an Wochenenden wird schnell und höflich - dabei sachlich korrekt - geantwortet. Dabei super nett und es wird stets nach kundenfreundlichen Lösungen gesucht und gefunden!
Hier ist der Kunde wirklich König!
Leider sind die Produkte teilweise extrem teuer - das ist schade.
Sonst würde ich Drogerieartikel ausschließlich hier kaufen!

Looks like a SCAM. In a burst of nostalgia, placed an order for both Tabac and Oldspice (original/classic) after shave lotions. None of them smell like the originals I rememberd, and suspiciously both smell the same. Order number starts with TMUIL, so I’m guessing they’re just drop-shipping from temu.
NOT WORTH YOUR MONEY.

I have placed an order on the 5th of December, now it is been two weeks and something, I still have not received my parcel..read the reviews online..I am afraid I will not get my package. The delivery company site says "parcel has not arrived to customs" although MAKEUPSTORE sent an email saying "sent". Should I be worried?
UPDATE: I recieved the package on the 30th of December, it arrived to my home, everything went well. The products came well-packed! THIS WEBSITE IS NOT A SCAM! They have amazing products with really affordable prices, the problem is that it TAKES A LONG TIME FOR THE PARCEL TO ARRIVE. I will still consider purchasing from them.

I don’t understand all those bad reviews. I received my order yesterday, all good, nothing missing or broken, shipping was about 5-6 business days.

Never received my package.

I had a terrible experience with Makeupstore. I placed an order on October 22, and even though the site promised a maximum 12-day delivery, it's now been over 18 days with no updates since October 31. I've tried to reach out multiple times, but there’s been no helpful response or clear delivery estimate. Very disappointing service!

I DO NOT RECOMMEND BUYING FROM THIS STORE!
I received my first order OK, so I went into the website to make another purchase. I put all the the items in my cart, but when I proceeded to payment, suddenly I noticed that the amount doesn't reflect the prices - in the few minutes that it took me to finish selecting items they've increased the prices of the items!!!! WHAT A SCAM!!
I wrote to them and got very unhelpful answers from their 'customer service' which led me to conclude that I'll never buy from this website again.
(They claimed a new batch was received from their supplier who had increased the price - seriously? in the exact few minutes it took me to try to place my order???!!)

I’ve used this company twice and found them very efficient. Their customer service answered questions promptly and the goods I ordered were delivered in perfect condition and on time.

Beware
Keep away from this website
I did put an order and paid with my PayPal before 2 months
Never received my goods , and they refuse to reimburse me , they keep claiming false stuff

Я сделала заказ из Израиля месяц назад, до сих пор нет посылки, я связалась с транспортной компанией, мне сказали моя посылка утеряна . я обратилась MAKEUPSTORE , предоставила все доказательства ,но в ответ тишина , ни посылки , ни возврат денег . ужасное обслуживание клиентов.

I was suspicious of this website, especially after reading some of the reviews. I made a small order and paid with PayPal, just to be sure.
It went well, I got my package delivered to my house 8 days after I placed the order and the products seem legit and unharmed.

Don’t buy there ever!!!!
👎 Disappointed with @Makeupstore! 🕒 Promised 6-8 business days, but it's been an agonizing 4 months with no sign of my order. 🤷‍♂️ Reached out to customer service multiple times, but no interest in helping. 😡 Urgent action needed!

Never order!!! Terrible service! Thieves took the money and I still haven't received the package. Every time they give strange answers. Do not order!!!

Do not ever order from here. I placed an order a month ago still no package and company dosent give any clear answers. They said they shipped it and told me to reach out to shipping company and when I did they advised they never RECIEVED a package and MAKEUPSTORE refuses to give any clear answer even when I provided proof from the shipping company . they barley answer terrible customer service. This place is definitely a scam , they keep giving the same answer it’s in transit but can never locate where it’s in transit even though it’s been a month. NEVER ORDER FROM HERE

Horrible experience with this store, do not recommend.

I recently placed an order with the store, only to have it canceled a week later. The reason? I failed to pick up a call from an unknown number, which turned out to be Makeupstore IL trying to inform me about the payment for my order ( amount), which I was already aware of ( and paid obviously).

I feel not comfortable answering unknown phone calls, and such a practice seems somewhat outdated and inconvenient. Losing a week of delivery time due to this incident is frustrating, to say the least.

Do not waste your time.