Worse company to sell your used stuff to. Go for other companies, there business practices are awful and anti-consumer. They want to operate like subscription based platform. Not at all useful. Woul... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Love the easy, straightforward process in selling my old device. One thing I think could be improved is the device self-assessment process. I wish the calculation considers overseas device factor... Toon meer
I was pleasantly surprised to discover that refurbished devices can be both affordable and in pristine condition! The device I received matched the description perfectly and even came with a genuine c... Toon meer
I have recently engaged with Man made to sell my iMac desktop computer, Apple Air iPad and an older model iPhone. I found the company very professional to deal with especially Evan who picked up my it... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At ManMade Cycle, we operate under the guiding principle that every device deserves a second chance! In our contemporary digital landscape, the sustainability of technology is not just a luxury but a necessity. That's why we've dedicated ourselves to the responsible and efficient rehoming of high-demand gadgets like MacBooks, iPhones, iPads, and Windows PCs, ensuring each item gets its chance to fulfill its functional lifespan. When you engage with ManMade Cycle, you're signing up for more than a service; you're advocating for a more sustainable, tech-forward future. Our eco-conscious approach doesn't just save devices from premature recycling or landfill; it offers you a smart, environmentally friendly, and cost-effective way to upgrade. Whether you're buying or selling, you'll have peace of mind with our 30-day change-of-mind return policy and a robust 365-day warranty, covering you far beyond industry standards. Our commitment to your satisfaction is paralleled only by our dedication to transparency and security, providing you with a smooth, reliable transaction process. By choosing ManMade Cycle, you're not just making a practical choice; you're joining a community that respects the value and potential of technology in our world. Don't just discard — discover the potential in giving technology another chance to shine with ManMade Cycle. It's not just a purchase; it's a positive contribution to our collective future. Buy and Sell MacBook, iPhone, iPad with us today!
Contactgegevens
T5/ 361 Docklands Drive, 3008, Docklands, Australië
- (03) 9056 9117
- info@manmadecycle.com.au
- manmadecycle.com.au
3,7
Gemiddeld
203 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 28% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to deal with and the product works…
Easy to deal with and the product works as advertised.
29 december 2023
Expect a much longer wait for your money than they claim
Expect a much longer wait for your money than they advertise.
Also, expect them to find something in order to send you a "revised offer" this happened to me even though the unit was returned as packed in it's original box that they claim was missing on arrival.
Then they send you more paperwork to complete which could have easily been requested at the beginning.
Smells like delaying tactics trying to sell the unit before they have paid the supplier. I have not experienced this level of mucking about with other companies of similar nature. All in all an experience in waiting for contact which only comes after further prodding. I would hesitate to recommend or use this service in future.
8 januari 2024
Review zonder uitnodiging
Antwoord van ManMade Cycle
Hi Stephen,
Thank you for your review, and we apologise if you had a bad experience with us.
We apologise for the delay in receiving your payment, as we were slightly understaffed last week. Everything should be back on track from this week onwards.
Regarding the box, initially, our technician claimed it was not received, but after your confirmation that you sent it in a box, we managed to locate it and have adjusted the pricing to the original offer.
As a registered second-hand dealer, we must wait for 7 days before we can sell your products. The claim that we sold it before paying our customer is not true.
We understand it takes a lot of courage to send your device across, and we will definitely improve our turnaround time and be more cautious in the future.
We welcome you to come back and try our service again. As a startup, we embrace the advice or comments provided and look forward to serving you better in the future.
Kind Regards,
ManMade Cycle Team
Perfect solution for world pollution
Impressed with the concept of purchasing damaged Macs preventing them from becoming e-waste. If you’re looking for an effortless method to dispose of your old gadgets, I’d definitely suggest this service to my friends 😁
4 december 2023
Review zonder uitnodiging
Terrible
Terrible. Sold my laptop and 2 months after receiving it they still have not paid the proceeds. I have followed up numerous times via email and either get a response that they will look into it or no response at all.
5 december 2023
Review zonder uitnodiging
Bought my Mac online with express…
Bought my Mac online with express shipping. Great service and product was as described, got delivered at a time as advertised.
23 november 2023
Will be buying again in future!! Thank you! :-)
Recieved my MacBook in the condition expected with minor scratches, but it's fully functional and performing well for daily tasks. Impressed with the battery life and ease of purchase. Customer service was great. Overall happy with the purchase!
17 november 2023
Review zonder uitnodiging
It hasn’t even come yet
9 november 2023
I received the product in good…
I received the product in good condition, and it was carefully wrapped and packaged. I'm very satisfied with my purchase!
16 oktober 2023
Device as described
My device was received on time, came with genuine charger and device in great condition. Compared to others on the market it was around the same cost but does come with a one year warranty and 30 day change of mind return which others dont. Will definitely come back again in the future!
18 oktober 2023
Review zonder uitnodiging
Useless business
Ur job is to take sales, and then send those products. I bought online so u didn’t even work for the sale. All you had to do was send it. You failed!!! Even when I called you couldn’t call me back. I had to chase you up again!! Absolutely terrible service in every way!! Never again!!!!!!!!
5 oktober 2023
Antwoord van ManMade Cycle
Hi Marl,
Thank you for sharing your experience with us, and we sincerely apologise for the inconvenience you’ve faced.
We acknowledge that there have been communication attempts from both sides, and appreciate the opportunity to discuss the situation with you over the phone. Unfortunately, we experienced an unexpected delay with the courier which affected the timely dispatch of your parcel. To compensate for this, we offered a refund on the shipping fees, which you have agreed on the phone.
Your feedback is crucial, and we are continuously working towards improving our services to avoid similar occurrences in the future. Should you wish to discuss further, please do not hesitate to reach out directly.
Warm regards,
Evan
Great products
Great products. Even better service. Will be using Evan and the team at ManMade Cycle for all our future needs.
30 september 2023
Great service Evan was fantastic and…
Great service Evan was fantastic and the lap top as described. Would use these guys again!
7 september 2023
Fast service and good value
22 augustus 2023
Product description matched actual…
Product description matched actual delivery and timely and safe product
6 augustus 2023
Customer service is outstanding
Customer service is outstanding. Fast replies and turn around time on fixing warranty claimed items.
22 juli 2023
Smooth selling experience
I filled in the online form to sell my old Mac Mini late on a Sunday evening. The offer was generous, I thought, for a machine too old to trade in to Apple.
I dropped the machine off at their premises on Monday afternoon. The machine was assessed and the offer confirmed on Wednesday. The money was deposited in my account at the end of Friday. There were no complications, no difficulties.
The process was slightly slower than their initial estimate on their web site but only due to me being a first-time seller to them and needing to verify my identity - not their fault, it's state law for second-hand dealers.
In a few years time when my new Mac is due for replacement I will certainly be offering it to them.
21 juli 2023
Review zonder uitnodiging
Excellent quality MacBook Air
Excellent shopping experience. Prompt communication. Super quality MacBook Air, I am impressed with how good a fair condition MacBook is. I will definitely buy again! Thank you.
12 juli 2023
Fast working refurbished 2020 MacBook Air
The 2020 MacBook Air arrived later than expected but is working very well and is in excellent condition. It was a pleasant surprise to see how easily it connected to my older Dell Monitor. Migrating existing information and appliances from my old MBA to the new one was a breeze as well.
19 juni 2023
MacBook M1 Air came in better condition than expected
MacBook M1 Air came in good condition, better than expected (small scratch, slightly noticeable however not a deal breaker). Delivery took longer than expected due to a mix up with Aus-post. Overall happy with the condition of the laptop
2 juni 2023
Antwoord van ManMade Cycle
Hi Peter,
Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you are pleased with the device you purchased.
We wholeheartedly agree with your observation about our delivery times and want to reassure you that we are earnestly working to improve on this front. As part of our initiative, we are exploring additional postage options to enhance your shopping experience with us.
Should you have any further questions or concerns related to your order, please don't hesitate to reach out. We are more than happy to assist you at any time.
Once again, thank you for your insightful review. We're looking forward to serving you again in the future.
Best Regards,
ManMade Cycle team
good macbook pro 14 at a good price
was shopping around and found this to be the most reliable place to get a refurbished macbook pro 14 from a reliable seller with good return terms for a very discounted price, will recommend
8 juni 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.