ManoMano Reviews 

Simply excellent service and product. Bought a radiator which was £40 cheaper than other online sites. Arrived 2 days later, and quality good as well.

After finding the mirror we liked, I enquired about postage to the Highland and was informed that they did and our postcode was ok for delivery.
The shock came when we went on to order and pay and found that the cost of postage was £100.
This is not acceptable by any means and all customers should be very aware of this.

I bought some chairs recently, they look amazing! Delivery always quick and good and items very well cover, looks like good quality and all you need was in the box!

would not accept return always trying to say keep item and loose money give you a 5%refund never again would i shop large items be warned

Like most people, we are trying to be caredul when using a new website for obvious reasons.
Needless to say I failed this time.
Ordered a product online and money was taken out of my account. Later on that day I received an email that the product has failed the QC as its the last in stock and I have a choice of replacing it with another product or a refund. So far so good, it happens and we understand that. However, when I requested our second choice, I got an email back stating we will get a full refund and I'm required to completed another order. Additionally I received an email from DHL that part of my original order will be delivered the following day (and was delviered). A rep. contacted me oline and tstaed it was a system error and she will submit a full refund, and I stated that I understand errors happen, and submitted a new order for our second choice which was in stock.
The received part of the first order was collected the following day (17th November), and to our surprise on the followign day - Tuesday 18th November, only half of the 2nd order arrived, with the DHL driver stating the other half is in the depot, and will be delivered on Wednesday 19th, as it was too heavy for him to bring both (a lie, I picked it up on my own, and was within the guidence of manual handling). Wednesday came, and the DHL tracker was showing that the other part is on its way....until the early afternoon, when it disappeared from the tracker and insted, it stated it will be with us on Thursday 20th November. Well on Thursday the 20th, it was on its way again, and guess what? it did not arrive and it was stated it will be out for delivery on Friday 21st November. For those of you who had the patience to read thorugh all of the above, guess what?, .... today Friday 21st November, the order is showing no delivery date with the same excuse "we are sorry for the delay...", and for us, enough is enough. Absolutely disquisting treatment, lie after lie and a week after the initial order, we have nothing.
Please avoid this company to spare yourself time and money. Better look elsewhere.

p.s. and for all of the above with no order to be seeing, they offered a 10% discount. Thanks, but no thanks.

Fantastic customer service couldn't do enough , chasing an order thank you to all for a great experience 🙏Iza Stevie and Elliott others

Erst wurde meine Bestellung als zugestellt gekennzeichnet als ich darauf monierte kam eine andere Sendungsnummer worauf DHL bis heute auf die Daten wartet.
Werde bei PayPal Streitfall eröffnen !!!

Heute kam der druckkopf doch an aber er wird nicht erkannt also eine fälschung das ein Portal wie Manomano solche betrüger auf ihren Portal handeln lässt zeigt das die damit konform sind !!!!
Betrugsanzeige wird erstellt !!!!

wollte eben auf manomano reklamieren keine nachricht oder beschwerde möglich

werde ich eben hier schreiben da lesen sie es wenigstens
Druckkopf kam heute an leider wird er trotz angeblich original Druckkopf nicht erkannt und fühle mich betrogen
werde morgen Betrugsanzeige erstellen und Streitfall bei PayPal eröffnen des weiteren werde ich auf allen mir zur Verfügung stehenden sozialen Kanäle vor ihren Shop und ManoMano warnen. Des weiteren werde ich mich morgen an den Verbraucherschutz wenden !!!

Ich habe einen defekten Artikel geliefert bekommen und möchte den Kauf rückabwickeln aber die Rückabwicklung gestaltet sich schwierig. Der Verkäufer reagiert sehr schlecht auf Nachrichten.
Ich kann diesen Händler nicht empfehlen.

Lieferfristen werden nicht annähernd eingehalten . Warte jetzt schon über eine Woche, dass es überhaupt mal in der Sendungsverfolgung startet. Spätestens heute sollte es laut Verkäufer da sein.
Werde dort nicht mehr kaufen

Absolutely satisfied with its performance. Easy to maintain clean. Easy and convenient in use! I would suggest if you have babies, little children! My 5 year old can manage with it brilliantly from standing on the floor!
Can’t claim its quality in a long term use, my previous tap started to leak in a few month. Not this tap a different one.
Another thing, proud of myself, I had installed it myself! Nearly died from fear and being nervous but I did not flood the house!
A photo attached!

Great quick service

Fast delivery, Great communication, thanks 😊

They should rename their customer support to supplier support as all they can say is the supplier has the right. As a customer, the service I received was atrocious. Do yourselves a favour and stay away from this company - they ARE AWFUL

Used it twice - perfect 👌

I want to like ManoMano more than I do - Amazon needs competition. Amazon do some things right - ManoMano need to accept reviews for their retailers and display it. I'm fed up rolling the dice every time I buy something. Latest experience with the GravaHaus cowboys means I won't be using ManoMano again until they focus on their customers and not their retailers.

Great product. Good value for money.

You have sent me a faulty shower tray which I need to return for a refund yet you ignore my request.

Quite surprised at the quality for the price, have used them on several occasions , very pleased

Ordered several items, they got delivered on ok. However when i tried the return with the date, the website DOES NOT allow to make the return, tried 30 times. And there was no one to call when needed to speak to someone, the web site is fixed so that you can not have tracking of your correspondance. Went to bank, and thus have no proof of me trying to return, thus loss of £690. Manono is correct, it is a NO,.! web site looked cheap and dis reputable. Keep with well known companies, the stress and wasted time was a bigger thing than the loss of money. Wow what a Company, big flobb off to customer service & customers.