This website is just a middleman for companies who send you different products to those pictured and go silent when you contact them for a return. Manomano customer service won't do anything when this... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I ordered & was a bit worried because it was so much cheaper than anywhere else. It would have been delivered in 48hrs, but one of the digits in my postcode was wrong (my fault) so delivery was retu... Toon meer
ManoMano, champion du monde au niveau des prix, arrive en tête du classement mondial concernant le Pooltester II qui mesure les différents paramètres de l' eau, grosse arnaque donc au niveau prix car... Toon meer
Bedrijf heeft geantwoord
I have ordered twice from ManoMano and on both occasions the items were packaged really well and delivery time was ok. I bought 1 mirror for inside first and then 2 for the garden. All were very good... Toon meer
Bedrijfsgegevens
Over ManoMano
Geschreven door het bedrijf
Millions of products available
No more traffic jams or queues in shops - on ManoMano you'll find millions of products from the biggest brands for all your home, DIY and garden projects.
Our major brands include: Facom, Stanley, Bosch, Makita, Black & Decker for tools. Legrand, Schneider Electric or Hager for electricity. Gardena, Karsher, Husqvarna, STIHL or Weber for gardening. Grohe, Hansgrohe, Jacob Delafon or Geberit for the bathroom. Fagor, Atlantic, Saunier Duval or Daikin, for your plumbing, sanitary or heating projects.
Have a question or need advice? Get a quick response from our experts via live chat.
Low prices, all year round
Launch your projects at affordable prices all year round. Take advantage of our flash sales and our free 48-hour delivery selections to place your order at the best price. Get even better value for money with promotional codes available regularly on our website and on the ManoMano app. Want more? Shop on the app to order from wherever you want, whenever you want. Easy.
A website and app that protect your purchases
Order with peace of mind, your payments are protected and secure. Choose your payment method: credit card, PayPal or Klarna, in one or more instalments.
No more traffic jams or queues in shops - on ManoMano you'll find millions of products from the biggest brands for all your home, DIY and garden projects.
Our major brands include: Facom, Stanley, Bosch, Makita, Black & Decker for tools. Legrand, Schneider Electric or Hager for electricity. Gardena, Karsher, Husqvarna, STIHL or Weber for gardening. Grohe, Hansgrohe, Jacob Delafon or Geberit for the bathroom. Fagor, Atlantic, Saunier Duval or Daikin, for your plumbing, sanitary or heating projects.
Have a question or need advice? Get a quick response from our experts via live chat.
Low prices, all year round
Launch your projects at affordable prices all year round. Take advantage of our flash sales and our free 48-hour delivery selections to place your order at the best price. Get even better value for money with promotional codes available regularly on our website and on the ManoMano app. Want more? Shop on the app to order from wherever you want, whenever you want. Easy.
A website and app that protect your purchases
Order with peace of mind, your payments are protected and secure. Choose your payment method: credit card, PayPal or Klarna, in one or more instalments.
Contactgegevens
Frankrijk
- manomano.co.uk
3,0
Gemiddeld
12K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Was given 3/4 Feb as a delivery date
Was given 3/4 Feb as a delivery date. No sign of my item so contacted and asked to wait till 11th when if the item still hadn't arrived a replacement would be ordered. Contacted 11th and 12th but have received no reply.
I have also been asked for my address which should surely be on the order? This felt scammy.
I was enticed by the attractive pricing but now think Ishould have stuck to a more expensive but trustworthy retailer. Very disappointed.
3 februari 2026
Review zonder uitnodiging
Antwoord van ManoMano
Hello,
Thank you for your message. Your satisfaction is very important to us, and we always strive to do our best. Your comments are a great help to us, both the positive and the negative ones!
I am sorry that you are not satisfied with your experience on ManoMano.co.UK is due to "Delivery delay".
I see that you have not yet contacted the Seller or ManoMano. As you have not provided any further details about your order in your review, please contact us HERE (https://faq.manomano.com/hc/en-gb/requests/new) with further information.
We will then ensure to process your case as quickly and satisfactorily as possible and resolve it for you.
Best wishes,
ManoMano UK team
(per E-Mail gesendet)
Entgegen den gesetzlichen Regelungen (§…
Entgegen den gesetzlichen Regelungen (§ 357 BGB) wird ein Teilbetrag einer Rückerstattung aufgrund eines Widerrufs des Vertrags nach Rücksendung der Ware auf meine Kosten zurückbehalten.
Mein (gesetzlicher) Anspruch wurde viermal (4x) abgelehnt. Völlig unakzeptabel!
10 februari 2026
Review zonder uitnodiging
Antwoord van ManoMano
Guten Tag, vielen Dank für Ihre Nachricht. Ihre Zufriedenheit ist uns sehr wichtig und wir bemühen uns, stets unser Bestes zu tun. Ihre Kommentare sind uns eine große Hilfe, sowohl die positiven als auch die negativen! Leider haben wir keinen Zugriff auf Ihre Bestellung, um Ihnen weiter zu helfen, weil Sie mit Ihrem Kommentar keine Bestellnummer (M2...) eingegeben haben. Bitte melden Sie sich bei uns hier (https://faq.manomano.com/hc/de/requests/new), sollte es zu Fragen oder Problemen kommen, wir helfen Ihnen gerne. Wir stehen Ihnen gerne für weitere Fragen gerne zur Verfügung. Mit freundlichen Grüßen, Ihr ManoMano-Team
(per E-Mail gesendet)
Ich bekomme keine Antwort auf meine…
Ich bekomme keine Antwort auf meine Frage zu meiner Bestellung, die nicht angekommen ist. Bestellnummer M260187621537.
10 februari 2026
Review zonder uitnodiging
Antwoord van ManoMano
Guten Tag, vielen Dank für Ihre Bewertung. Es tut uns leid, dass Sie unzufrieden waren. Wir konnten in unserem System einsehen, dass Sie mit dem Händler aber bereits eine Lösung gefunden haben.
Aus dem System entnehmen wir, dass eine Erstattung bereits veranlasst wurde.
Bei weiteren Fragen können Sie gerne hier (https://faq.manomano.com/hc/de/requests/new) unseren Kundenservice kontaktieren.
Mit freundlichen Grüßen, Ihr ManoMano-Team
(per E-Mail gesendet)
Ware zurückgeschickt
Ware zurückgeschickt, habe den Nachweis das es angekommen ist. Manomano behauptet keine Ware erhalten zu haben, obwohl ich einen Nachweis habe. Musste PayPal einschalten und habe mein Geld sofort von PayPal zurück bekommen.
22 december 2025
Review zonder uitnodiging
Antwoord van ManoMano
Guten Tag,
vielen Dank für Ihre Bewertung. Ihre Zufriedenheit ist uns sehr wichtig und wir bemühen uns immer, unser Bestes zu geben. Ihre Kommentare sind eine große Hilfe für uns, sowohl die positiven als auch die negativen!
Es tut mir leid, dass Sie mit Ihrer Erfahrung auf ManoMano.de aufgrund der Rückerstattungsprobleme nicht zufrieden sind.
Da Sie in Ihrer Bewertung keine weiteren Angaben zu Ihrer Bestellung gemacht haben, kontaktieren Sie uns bitte hier (https://faq.manomano.com/hc/de/requests/new) mit weiteren Informationen.
Wir werden uns dann bemühen, Ihren Fall so schnell und zufriedenstellend wie möglich zu bearbeiten und für Sie zu lösen.
Mit freundlichen Grüßen,
ManoMano Team
(per E-Mail gesendet)
I ordered a car roof rack and the…
I ordered a car roof rack and the tracking showed it as "delivered"
, but also flagged
a delivery error. I contacted the company several times to find out what happened and received no reply at all.
I eventually found the parcel dumped behind my shop by the bins, completely exposed to the rain. When I opened it, all the screws and fittings were missing, making the product unusable.
I've tried to arrange a return or replacement, but the company will not respond to any emails. At this point I'm left with a damaged, incomplete product and no customer support. Very disappointing experience and I wouldn't recommend ordering from them.
28 januari 2026
Review zonder uitnodiging
Antwoord van ManoMano
Hello Martin,
Thank you for taking the time to share your feedback. As an online marketplace, we connect customers with a wide range of sellers, which means we are unfortunately unable to guarantee which courier each seller will use for delivery.
We sincerely apologise that your order was left outside, and we completely understand the frustration this may have caused. Please rest assured that we have already informed the seller of your order that it arrived with missing parts. They are aware of the situation and will take the necessary steps to resolve it.
In addition, we will be reaching out to you directly to ensure you receive all the support you need. We will remain in contact with you throughout this process and will stay on top of the case until the problem is fully resolved. Our goal is to make sure your order is completed correctly and that any missing items are delivered as soon as possible.
We truly appreciate your patience and understanding while we work with the seller to fix this issue, and we thank you again for bringing it to our attention.
Kind regards,
ManoMano UK
(sent via mail)
Seems like a scam
Ordered a children's bed on 15th Jan and was given 20th Jan as a delivery date. My item still hasn't arrived almost two weeks later and I now need it refunded. I've messaged twice on my online account and phoned customer services but cannot get past the prerecorded message. I have messaged on their Facebook and Instagram and have now come here in the hope I can get a response. I would not recommend this company
2 februari 2026
Review zonder uitnodiging
Antwoord van ManoMano
Hello Nicola,
Thank you for your feedback. We sincerely apologise that your order from HOUSE OF ORSINI was out of stock.
We understand how frustrating this must have been for you. We can confirm that your order has now been refunded in full, and the funds should reach your account within 2-5 working days at the most.
Thank you for your patience, and we hope to have the opportunity to serve you better in the future.
Best regards,
The ManoMano Team
(sent via mail)
A complete shower
A complete shower, firstly I heard nothing about delivery so contacted them to be told sorry your item was damaged in transit by courier. Also its now out of stock choose an alternative colour, so we did, anyway the delivery arrives in plain cardboard boxes no item description , I was away on Business so paid a joiner to assemble them, after he'd done them sent a picture they were the original colour and not the new colour , we changed all of our colour choices based on the new colour, after contacting Mano they just fobbed me off , what a terrible response from a company who clearly had my clue what they were doing, avoid .
29 januari 2026
Review zonder uitnodiging
Antwoord van ManoMano
Hello Andy,
Thank you for your message. Your satisfaction is very important to us and we always strive to do our best. Your comments are a great help to us, both the positive and the negative ones!
I am sorry that you are not satisfied with your experience on ManoMano.co.uk due to the wrong product being dispatched by the seller of your order
I see that you have not yet contacted the Seller or ManoMano. As you have not provided any further details about your order in your review, please contact us directly with further information.
We will then ensure to process your case as quickly and satisfactorily as possible and resolve it for you.
Best wishes,
ManoMano UK team
(envoyé par e-mail)
Falsche Artikel
Habe falsche Artikel für meinen Wischroboter bekommen (Mop, Filter, Bürsten passen nicht), auf erste Reklamation hieß es, ich habe das falsche Paket bekommen, danach wurde mir eine geringfügige Rückzahlung angeboten, seitdem herrscht schweigen.
28 december 2025
Review zonder uitnodiging
Antwoord van ManoMano
Guten Tag,
vielen Dank für Ihre Bewertung. Ihre Zufriedenheit ist uns sehr wichtig und wir bemühen uns immer, unser Bestes zu geben. Ihre Kommentare sind eine große Hilfe für uns, sowohl die positiven als auch die negativen!
Es tut mir leid, dass Sie mit Ihrer Erfahrung auf ManoMano.de aufgrund der nicht konformen Ware unzufrieden sind.
Ich habe den Händler soeben kontaktiert und um die Zusendung eines Rücksendelabels gebeten. Der Händler sollte sich innerhalb von 24 Stunden bei Ihnen melden. Bitte überprüfen Sie Ihren E-Mail sowie Spamordner.
Bitte kontaktieren Sie uns über folgende Form https://faq.manomano.com/hc/de/requests/new , wenn Sie Fragen oder Probleme haben, wir helfen Ihnen gerne weiter.
Mit freundlichen Grüßen,
ManoMano Team
(per E-Mail gesendet)
I now know where to go for hard to find articles
Trawled the internet for the items that I finally found at ManoMano. Astonished at the low price and high quality of the items that I purchased and couldn't find anywhwere else.
5 mei 2025
Delivering to the wrong Delivery Address
Delivering to the wrong delivery address. Customer service is ignorant and talks over the top of you. Customer service will not put you through to complaints. Customer service do not actually treat you like a customer or give you service. Very rude customer service. Delivery address was updated on cart and paid paypal. Shipping it to my PayPal address is incorrect. This item is too large to be moved to the correct address.
20 januari 2026
Review zonder uitnodiging
Antwoord van ManoMano
Hello Tim,
Thank you for taking the time to share your feedback with us.
We sincerely apologise that you were not satisfied with the level of service you received from our customer support team. We strive to provide excellent support to all our customers, and we're sorry we fell short of your expectations on this occasion.
I'm pleased to confirm that we have worked with the seller to amend your delivery address as you requested. The courier has been updated with the new address details, and your order will now be delivered to your newly requested location.
We truly value your feedback as it helps us improve our service. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly.
Thank you for your patience and for giving us the opportunity to make this right.
Kind regards,
(sent via mail)
Tauchsieder (gelbe) bestellt
Ich hatte Jan.26 (gelbe) Tauchsieder online bestellt. Im Netz war die Steckerart nicht zu erkennen - Zufall? Chinesische Ware. Auf jeden Fall: sie passen nicht zu den runden deutschen. ManoMano will sie aber nicht zurücknehmen und sieht auch keine Schuld ein.
Ich nenne das (bewusste) Täuschung.
8 januari 2026
Review zonder uitnodiging
Antwoord van ManoMano
Guten Tag,
vielen Dank für Ihre Bewertung. Ihre Zufriedenheit ist uns sehr wichtig und wir bemühen uns immer, unser Bestes zu geben. Ihre Kommentare sind eine große Hilfe für uns, sowohl die positiven als auch die negativen!
Es tut mir leid, dass Sie mit Ihrer Erfahrung auf ManoMano.de aufgrund der nicht konformen Ware unzufrieden sind.
Da Sie in Ihrer Bewertung keine weiteren Angaben zu Ihrer Bestellung gemacht haben, kontaktieren Sie uns bitte hier (https://faq.manomano.com/hc/de/requests/new) mit weiteren Informationen.
Wir werden uns dann bemühen, Ihren Fall so schnell und zufriedenstellend wie möglich zu bearbeiten und für Sie zu lösen.
Mit freundlichen Grüßen,
ManoMano Team
(per E-Mail gesendet)
Absolut nicht gefallen hat mir
Absolut nicht gefallen hat mir, dass ich nicht benachrichtigt wurde, dass mein bestellter Artikel verschickt wurde. Das ist eigentlich der eigentliche Punktabzug.
14 januari 2026
Review zonder uitnodiging
Antwoord van ManoMano
Guten Tag,
vielen Dank für Ihre Bewertung.
Es tut mir leid, dass Sie eine negative Erfahrung mit unserem Service hatten. Bitte teilen Sie uns Ihre Bestellnummer oder Kundennummer mit, damit wir uns Ihren Fall genauer ansehen und eine mögliche Lösung finden können.
Gerne können Sie uns ebenfalls telefonisch oder per E-Mail kontaktieren.
Unsere Teams sind erreichbar unter +4969 96759032 (Anruf zum Ortstarif) von Montag bis Freitag von 8 bis 20 Uhr und Samstag von 9 bis 18 Uhr.
Gerne können Sie uns ebenfalls hier (https://faq.manomano.com/hc/de/requests/new) eine Nachricht unter Angabe Ihrer Bestelldaten an unseren Kundenservice senden.
Bitte melden Sie sich bei uns, sollte es zu Fragen oder Problemen kommen, wir helfen Ihnen gerne. Wir stehen Ihnen gerne für weitere Fragen gerne zur Verfügung. Mit freundlichen Grüßen, Ihr ManoMano-Team
(per E-Mail gesendet)
Heizfuxx RUF Original Blue 10kg x 96 Gebinde 960kg
Wenn man bei ManoMano Holzbriketts (960 Kg) bestellt, erteilt man automatisch eine Abstellgenehmigung für die Spedition, ohne darüber informiert zu werden. Auf der Verkaufs- und Lieferseite findet man keinerlei Information darüber, was zur Folge hat, dass die Spedition unverhofft irgendwann vor der Tür steht. Bei uns waren es drei Tage vor dem mitgeteilten Liefertermin. Wir waren zufällig zuhause, waren aber "auf dem Sprung". Der Abstellplatz war natürlich nicht frei. Die Palette zerbrach beim Abladen und neigte sich bedrohlich zur Seite und drohte umzufallen. Mit vereinten Kräften (meine Frau und ich, die Fahrerin) und mit größter Mühe konnten wir die Palette von der Straße auf den Gehweg bugsieren. Da stand sie nun. Mehr schlecht, als recht. Termin verschoben, denn da konnte sie nicht stehen bleiben. Außerdem regnete es. Toll.
Nun zur Qualität. Die ist mittelprächtig. Brennen tun sie. Als mit geringem Aschegehalt beworben ist der Aschebehälter doppelt so voll, wie beim Konkurrenzprodukt. Also es gibt bessere.
9 januari 2026
Review zonder uitnodiging
Antwoord van ManoMano
Guten Tag,
vielen Dank für Ihre Bewertung. Ihre Zufriedenheit ist uns sehr wichtig und wir bemühen uns immer, unser Bestes zu geben. Ihre Kommentare sind eine große Hilfe für uns, sowohl die positiven als auch die negativen!
Es tut mir leid, dass Sie mit Ihrer Erfahrung auf ManoMano.de aufgrund der Lieferung nicht zufrieden sind. Bitte beachten Sie, dass eine Abstellgenehmigung nicht durch ManoMano oder den Händler erteilt wird, sondern dies von Ihnen zu einem Zeitpunkt erteilt worden sein musste. Bitte kontaktieren Sie diesbezüglich den entsprechenden Spediteur, da wir aus datenschutzrechtlichen Gründen keinen Zugriff auf diese Informationen haben.
Wir hoffen, Sie bald wieder auf unserer Website begrüßen zu dürfen und Ihnen ein neues und besseres Erlebnis bieten zu können.
Mit freundlichen Grüßen,
ManoMano Team
(per E-Mail gesendet)
Great product good delivery time
Great product good delivery time, great value for money and met full expectations
11 juni 2025
Don’t waist your time
Don’t waist your time. My order been cancelled , with no reason given. I’ll checked website straight away, they still have item in stock, obviously with different price now.It’s very unprofessional!
2 januari 2026
Review zonder uitnodiging
Antwoord van ManoMano
Hello,
We’re very sorry to hear about your disappointment and appreciate you taking the time to share your experience.
As an online marketplace, we bring together independent sellers who list and sell their own products on our platform. For this reason, prices are set by each individual seller, not by us directly.
This particular bed is sold by more than one seller, and unfortunately the seller you placed your order with no longer has this item in stock which is why your order has been refunded..
If you need any assistance finding an alternative option or have any questions at all, please don’t hesitate to contact us — we’re always happy to help.
Kind regards,
ManoMano UK
(sent via mail)
Great item and service
Ordered a sofa - lovely item, I contacted their customer service to get an update on my delivery timeframe, Armel and Amel assisted me and were very helpful. Quick delivery, the sofa is better than what I expected, quick delivery as well. Will definitely be reordering
2 januari 2026
Review zonder uitnodiging
SCAM DELIVERY
They use the SCAMMY "DHL E-Commerce" listed as dhlecommerce.co.uk on this platform (and which is not DHL), don't buy from them!
Check on this platform the page for dhlecommerce.co.uk and you will find at least 10 pages or more of 1 star reviews, victim of dhlecommerce.co.uk SCAMMING manomano.co.uk customers in the UK, one comment after the other for the whole of December, it's endless.
manomano.co.uk is RESPONSIBLE to choose delivery partners that are dependable and trustable acting in good faith, they should have done due diligence for instance checking for dhlecommerce.co.uk reviews on this page before putting their own customers in big trouble, it's basically the whole EVRI former My Hermes horror stress experience.
Shame on any manager and entrepreneur putting their precious customers in the hand of those liars and thieves.
I've been chasing the courier for 9 days and my parcel at the end hasn't been delivered and fingers crossed it will be return to the seller because accordingly to the other victims, many parcels got lost, that is, stolen.
The courier claims seller didn't give them my correct address - despite the driver finding my door on the 22nd or the 23rd DEC as per first picture they attached to my tracking info.
I had to chase them by phone many times to give them my address and after and to ask why they weren't coming despite getting the notification of delivery being postponed.
I called them to give them my What3Words and also my phone number just in case they still couldn't find the address.
On the 31st the driver came again leaving this time a picture of my door bell in the tracking feedback, in the picture you can also see the post it I put reading "DHL driver please ring the bell here for delivery to flat....".
Even though, even this time the driver didn't push the door bell button because I've been waiting at home for them and I know it because I tested my doorbell and I verified it is indeed working as always.
The driver didn't even try to call me to the number I gave them.
I wasted my Christmas and my NYE waiting for a delivery rather than going to the gym and doing errands.
At this point I give up, I'm not going to collect it at the depot because I already paid for the delivery and I'm not going to buy a train ticket to travel so far to get to the depot as they suggested to do, I paid for delivery so I expect the driver to ring the door bell or worse case scenario call me as agreed multiple times already with their customer service.
This is my very first ManoMano order and unfortunately it will be the last one.
Why a driver is not able to push a doorbell button or make a call or try to get hold of me and just leave TWICE is totally beyond me, seems like they're taking the Mickey.
They're basically waiting for me to buy a train ticket to collect the item from their deposit and that's not going to happen because I already paid for the service they are not honouring.
The parcel will be sent back to the seller and I lost £6 of shipping fees for the privileged of being mocked.
This is London 21st century where a very basic service like a delivery cannot be accomplished, not even in the Middle Ages.
The customer service unfortunately was useless as they weren't up to date with what the requested / I said in previous calls, was not UK based so communication was not easy and they're just reading from a script.
I'm expecting full refund included shipping cost regardless whether the courier is bothered to return the item to the seller otherwise I threat legal action "Compensation for distress or inconvenience for prolonged disruption, considerable worry, or serious short-term impact for more than a week".
1 januari 2026
Review zonder uitnodiging
Antwoord van ManoMano
Hello Francesco,
Thank you for leaving a review.
I can confirm that the courier used by the seller on this occasion is a legitimate service. That said, we sincerely apologize for any inconvenience or concern this may have caused.
I’m pleased to confirm that a full refund of £64.66 has now been issued to you. As a gesture of goodwill, should the courier still proceed with the delivery, you are welcome to keep the item.
If you have any further questions or require additional assistance, please don’t hesitate to get in touch.
Kind regards,
ManoMano UK
(sent via mail)
Awful
Awful, customer service non existent, can't even get to speak to anyone anymore since AI is so intuitive and functional.... Absolute rubbish.
27 december 2025
Review zonder uitnodiging
Antwoord van ManoMano
Hello Luke,
We’re very sorry to hear about the issues you experienced with your order and apologise for any inconvenience caused. Unfortunately, your review does not include an order reference number, so we’re unable to look into this matter further at this time.
We would really like the opportunity to help resolve this for you. Please contact us directly so we can assist—our customer service team is available to speak with you via the Live Chat feature on our website, where you can chat with a real agent, or you can call us directly.
Our team will be more than happy to help and look into this for you as quickly as possible.
Kind regards,
ManoMano UK
(sent via mail)
Do not buy from these muppets
They sent wrong shower , 48 hour response a joke. Did not happen. I complained they responded. They still took a week to sort. I had no shower. They then took another 5 days to deliver. They expected me to take a day off work and stay in for their mistake. I then got shower but in the meantime bought another as i could not wait. I have no bath. Now i am trying to get a refund. Again no 48 hour response as stated. Then they have this pathetic concrete guarantee what a load of cods whollop. Still waiting and xmas is no excuse it was over a week ago !! I have bought so much of them never again. Customer services is abysmal.
1 december 2025
Review zonder uitnodiging
Antwoord van ManoMano
Hello Gillian,
Hello,
Thank you for your message. Your satisfaction is very important to us and we always strive to do our best. Your comments are a great help to us, both the positive and the negative ones!
I am sorry that you are not satisfied with your experience on ManoMano.co.uk due to the seller of your order dispatching the incorrect product.
As I can see, you are already in contact with our customer service.
Please be assured that we consider it our top priority to resolve your issue satisfactorily.
Please contact us if you have any questions or problems, we will be happy to help you.
Best wishes,
ManoMano UK team
(sent via mail)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.