I ordered a personalised star map with the date of our wedding night and it was absolutely perfect. The print quality is fantastic and it looks beautiful in the frame. Delivery was much quicker than e... Toon meer
Bedrijf heeft geantwoord
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Lovely quick and easy site to use, quick delivery and wonderful Star map for our daughters 1st wedding anniversary present
Bedrijf heeft geantwoord
Arrived promptly, the map is nice but very disappointed with the frame. It looks and feels really cheap quality. I was expecting much more to be honest. I've looked at the prices of frames and this is... Toon meer
Bedrijf heeft geantwoord
The fastest delivery ever, well packed including plastic cover on the frame. Unfortunately the wooden frame wasn’t of the best quality so I would suggest just buying the print if you’re looking for a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Personalised Night Sky Star Maps From Our UK Website, Fast Delivery & UK Support 7 Days a Week. Buy Your Personalised Star Map Gift & Customise online. Live chat, Freephone & Fast Email Reply Support
Contactgegevens
W2 Business Centre, Wellington Street,, CF11 9BE, Cardiff, Verenigd Koninkrijk
- 08000 23 54 52
- support@mapsformoments.co.uk
- mapsformoments.co.uk
4,2
Goed
3K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Awesome company
Awesome company! Was very happy with the map plaque I bought for my wife for Valentine’s Day. She loved it!
Accidentally clicked on something I didn’t intend when purchasing & they were able to fix my mistake.
Highly recommend Mapping the Moments! 10 out of 10
4 februari 2026
Review zonder uitnodiging
Antwoord van Maps For Moments
Thank you for the wonderful review, Jason! We’re so happy your wife loved her Maps for moments gift, and that we could help fix the error quickly. We really appreciate the 10/10! - Kim, CS
Don't ever buy anything from this…
Don't ever buy anything from this company. My valentine's day gift will arrive late. Full refund. Ok..end of story. NOT. There was a second charge of a MONTHLY SUBSCRIPTION, which somehow was secretly activated by my First purchase, which was never introduced or made aware. Email response was all about the discounts i can get blah blah blah. Absolute fraudulent business practices. Awaiting FULL refund on that situation!
12 februari 2026
Review zonder uitnodiging
Antwoord van Maps For Moments
Thank you for your review, Peter. After looking into this and speaking with you directly over email, we were able to confirm that the subscription and company mentioned are not connected to us, as we do not offer any monthly membership services. We truly hope you’re able to resolve this matter with the correct company as soon as possible. - Kim, CS
Antwoord van Maps For Moments
Thank you for sharing your experience, Yvonne! We’re so happy to hear that Maps For Moments exceeded your expectations. - Kim, CS
Super positive experience!!!
The customer experience was amazing! Had an issue with the order and they act and sorted really fast and very efficiently.
Thanks a lot!
19 januari 2026
Antwoord van Maps For Moments
Thank you for taking the time to share your feedback, Iñaki. We’re sorry to hear that the gift didn’t fully meet your expectations, though we’re pleased to know you enjoyed the map element of the poster. A member of our team has reached out to you directly to offer further support. - Kim, CS
Finish was a little poor plus I paid…
Finish was a little poor plus I paid extra for next day delivery and it arrived 5 days later!
14 januari 2026
Antwoord van Maps For Moments
Thank you for the review, Maisie. We are so sorry to hear about the issues you experienced with your order. A member of our team will be reaching out shortly to assist you further, so please keep an eye on your email. - Julia, CS
Really beautiful map, frame and speedy delivery
Bought this map to match with ones we have for our other kids. The map and frame are both lovely quality and were packaged securely. The delivery was really fast as well.
30 december 2025
Antwoord van Maps For Moments
Thank you for your review, Annie. We’re glad the star map poster matched beautifully with your others and that the quality and delivery met your expectations. - Kim, CS
Slightly disappointing
Came quickly, however, it’s not as nice as I expected, doesn’t catch the eye, fairly plain and cheap looking
30 december 2025
Antwoord van Maps For Moments
Thank you for your review, Chelsea. We’re sorry to hear the gift wasn’t what you were expecting. We really value your feedback and would love the chance to make things right. A member of the team has reached out to assist you. - Kim, CS
I can't recommend Maps for Moments…
I can't recommend Maps for Moments enough. I brought a star map for my wife as a Christmas present and unfortunately the frame was damaged upon delivery, we saw that it was due to the delivery company not anything that the guys and girls from maps for moments had done, I emailed on Christmas day, I got a reply the following day saying they were sending out a new replacement free of charge no hesitation. Amelia has been wonderful and I can't thank her enough for her fast replies and help. I will definitely be using them again for more gifts
23 december 2025
Review zonder uitnodiging
Antwoord van Maps For Moments
Thank you for the review, Ryan. I am so happy to hear you had an amazing experience with us at maps for moments, it is very important that even when something goes wrong we try to help and resolve the best we can. We hope to see you shop with us again. - Julia CS :)
Antwoord van Maps For Moments
Thank you for the review, Rebbeca. I am so sorry to hear you were not happy with the quality of you map. We will have a member of the team reach out to hopefully resolve this further. - Julia, CS
Antwoord van Maps For Moments
Thank you for the review, Stella. We are so glad to hear you had an amazing experience with maps for moments, We always try to insure the the highest of quality for our customers. - Julia, CS :)
Antwoord van Maps For Moments
Thank you for your review, Neil. We work hard every day here at Maps For Moments to ensure that our service is the best it can be for every customer so we are glad you had an easy and positive experience with us. - Julia, CS :)
Great product and excellent customer…
Great product and excellent customer service.
12 november 2025
Review zonder uitnodiging
Antwoord van Maps For Moments
Thank you for your review, Matthew. Personalising a night sky poster for someone special is a great personalized gift idea. We are happy to hear you our satisfied with our product and team. - Julia, CS :)
Im unhappy with the print quality
Im unhappy with the print quality. It doesnt show much, it doesnt look like my final pdf
17 oktober 2025
Review zonder uitnodiging
Antwoord van Maps For Moments
Thank you for your review, Renata. We're sorry to hear your order didn't meet expectations. We've sent you an email to help resolve this and see how we can make things right. Please keep an eye on your inbox - Julia, CS
message change
I needed to change the message on star map and the customer service staff was really helpfull and professional.
Thank you very much Saylor, keep it up!!!
2 oktober 2025
Review zonder uitnodiging
Antwoord van Maps For Moments
Thank you for your kind review, Jaime. We’re so pleased your experience was smooth and enjoyable, and we hope you loved your Maps for Moments gift! - Kim, CS
Still Not Been Delivered!!!!!
12 september 2025
Antwoord van Maps For Moments
Thank you for your review, Stampy. We’re ever so sorry to hear that your order hadn’t arrived at the time of writing. We’re glad to see it has since reached you, and our team will be in touch shortly to offer any further assistance you might need. - Kim, CS
Received the A2 frame as an engagement…
Received the A2 frame as an engagement gift and it was perfect, looks amazing on our wall, the most amazing way to mark such a special day!
9 september 2025
Review zonder uitnodiging
Antwoord van Maps For Moments
Thank you for your review, Gianella, and congratulations on your engagement! What a truly beautiful gift to receive. We’re so thrilled to hear how pleased you are with your constellation poster! - Kim, CS
A really great necklace
A really great necklace, gf loved it
15 augustus 2025
Review zonder uitnodiging
Antwoord van Maps For Moments
Thank you so much for your review, James! We’re thrilled to know your girlfriend loved her personalised night sky necklace - it sounds like it was just right for her.
the gift recipient was asked to pay an…
the gift recipient was asked to pay an unspecified custom fee when receiving the candle i odrerd with you. I was supposed to be a birth day gift and i had paid for it fully on you website and nowhere was it told to me that therecepient have anything to pay.
8 augustus 2025
Antwoord van Maps For Moments
Thank you for your feedback, Faika. We’re very sorry to hear that your experience didn’t meet expectations. On rare occasions, international shipments may incur local customs charges, which are noted in our terms of service. We’ll be contacting you shortly to provide further support. - Kim, CS
Skip the frame
Bought one of the star maps as a gift, it is lovely, but the frame for €14.99 is cheap plastic and you would get the same in a pound shop.
I swapped it out for a wooden frame with glass that cost €12.99 elsewhere and it completely changed the look.
Delivery was quick.
12 augustus 2025
Review zonder uitnodiging
Antwoord van Maps For Moments
Thank you for your review, Vanessa. As we couldn’t find an order linked to your name, we’ve contacted you through Trustpilot for more details. Should this be one of our orders, we’d be very happy to help you resolve it. If you could share the details requested that would be most appreciated! - Kim, CS
Just not worth the money at all
Just not worth the money at all, cheap print and flimsy card
12 augustus 2025
Antwoord van Maps For Moments
Thank you for your review, Xanthe. We’re truly sorry to hear the map you ordered didn’t meet your expectations. Our gifts are printed with care using high-quality inks on archival paper, and we always want to make sure you receive the standard you deserve. A member of our team will be reaching out to you shortly to assist further and ensure everything is put right. - Kim, CS
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