I ordered a personalised star map with the date of our wedding night and it was absolutely perfect. The print quality is fantastic and it looks beautiful in the frame. Delivery was much quicker than e... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Lovely quick and easy site to use, quick delivery and wonderful Star map for our daughters 1st wedding anniversary present
Bedrijf heeft geantwoord
Arrived promptly, the map is nice but very disappointed with the frame. It looks and feels really cheap quality. I was expecting much more to be honest. I've looked at the prices of frames and this is... Toon meer
Bedrijf heeft geantwoord
The fastest delivery ever, well packed including plastic cover on the frame. Unfortunately the wooden frame wasn’t of the best quality so I would suggest just buying the print if you’re looking for a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Personalised Night Sky Star Maps From Our UK Website, Fast Delivery & UK Support 7 Days a Week. Buy Your Personalised Star Map Gift & Customise online. Live chat, Freephone & Fast Email Reply Support
Contactgegevens
W2 Business Centre, Wellington Street,, CF11 9BE, Cardiff, Verenigd Koninkrijk
- 08000 23 54 52
- support@mapsformoments.co.uk
- mapsformoments.co.uk
4,2
Goed
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
What an absolutely wonderful company!
What an absolutely wonderful company!
I had ordered a star map for a friend's wedding gift, and though I had been notified that it had been delivered, upon returning home, the map was unfortunately not there. I immediately messaged the company, and not only were their responses immediate, they also sent a new map, with reassurances that it would arrive in time for the wedding - and it did! With days to spare!
Thank you so much, and I not only will be ordering from them again, but would definitely also recommend to others!
19 juli 2025
Antwoord van Maps For Moments
Thank you so much for your review and recommendation, Di! We’re so glad everything arrived in time for the wedding - and that we could help make it right quickly. A personalised night sky poster truly makes such a memorable gift, and we’re honoured to be part of your celebration. - Kim, CS
Antwoord van Maps For Moments
Thank you so much for your lovely review, Maddy! 🌟 We're absolutely over the moon to hear that you were happy with everything at Maps for Moments. It means the world to us to know we helped make your experience special. - Kim, CS
wedding gift
Quick and easy to personalise star chart. Will make a perfect keepsake for my son and daughter in-laws wedding later this year. Fast delivery and packed safely so arrived perfect. Will definitely recommended.
30 juni 2025
Antwoord van Maps For Moments
Thank you so much for review, Gill! Personalising a night sky poster for someone is such a beautiful and thoughtful gift idea. We truly hope it’s well received by the bride and groom and becomes a keepsake they’ll treasure for years to come. - Kim, CS
Poor quality necklace
Poor quality necklace, very underwhelming, with a random product code on the back, looks like it arrived from Temu.
23 juni 2025
Antwoord van Maps For Moments
Thank you for your review, Hannah! We're ever so sorry to hear that the necklace you received has fallen short of our high standards. Please rest assured that we are committed to investigating this matter and assisting you further. A member of our team will be reaching out to you shortly to help resolve the issue. If you could kindly keep an eye on your inbox, that would be most appreciated. - Kim, CS
Thank you again for bringing this to our attention.
Had an issue with first delivery…
Had an issue with first delivery arriving damaged, the company was brilliant and sent a replacement immediately. However the replacement frame still has arrived with chips out of the black paintwork so I think maybe it's just a really poor quality frame. Really disappointed
14 mei 2025
Antwoord van Maps For Moments
Thank you for your review, Kelly. We're truly sorry to hear that your order arrived damaged. While we're glad our team was able to assist you promptly, it's disappointing to learn that the replacement frame still didn’t meet expectations.
We want you to be happy with your gift, and a member of our team will be in touch shortly to support you further. Please keep an eye on your inbox for our email. - Kim, CS
I'm really happy with my map
I'm really happy with my map. It's exactly what I expected. I think the price is probably a bit high for what you get, but I'm happy either way, as it was a gift for my partner and she was delighted.
16 april 2025
Antwoord van Maps For Moments
Thank you so much for your review! We're absolutely thrilled to hear that you were happy with your purchase and that your partner was over the moon with her personalised night sky gift. – Kim, CS ✨
Easy to order and excellent customer…
Easy to order and excellent customer service. I made a typo on some text and it was rectified within hours. Really pleased.
19 april 2025
Antwoord van Maps For Moments
Thank you for your review! I’m so glad to hear you had such a positive experience with Maps for Moments—from ordering and delivery to the product itself :) - Kim, CS
Excellent service
Excellent service and a beautiful bespoke gift. Ordered on a Sunday delivered on the Wednesday.
7 april 2025
Antwoord van Maps For Moments
Thank you for your wonderful review, Sandra! We're absolutely thrilled to hear that your purchase from Maps for Moments exceeded your expectations — both in quality and in delivery speed. Your kind words mean the world to us! - Kim, CS
Good quality, arrived when stated
Got one for my mother's 70th. She is very pleased with the quality.
Item arrived in specified time and quality was good so I am happy with the whole process.
14 maart 2025
Antwoord van Maps For Moments
Thank you so much for your feedback! We’re thrilled to hear your mum loved her 70th gift and that you were happy with the quality and delivery. It’s always a joy to know our personalised night sky pieces help make special moments even more memorable. - Kim, CS
Crap frame / plastic don’t buy - scratched
Crap frame / plastic -
Broken and scratched
Awful
No response re emails or bot chat to get my money back
Gone to the bank to get a refund
Do not buy
5 april 2025
Antwoord van Maps For Moments
Thank you for your review, Sara.
We’re ever so sorry to hear that your gift arrived in a condition that didn’t meet our usual high standards. We can see that our team responded promptly to your emails, but it looks like we haven’t received a reply just yet. When you have a moment, could you kindly check your spam or junk folder in case our messages were misdirected? A member of our team will also be reaching out again shortly, as we’re keen to ensure this is resolved for you as quickly as possible. - Kim, CS
My delivery never arrived Apparently…
My delivery never arrived Apparently Royal Mail mis-delivered to a totally different address. The company refused to send out a replacement until I have chased Royal Mail for a number.
Ridiculous customer service and I will not recommend.
4 maart 2025
Antwoord van Maps For Moments
Thank you for your review, Rob! We're very sorry to hear that your initial order wasn’t received, but we truly appreciate your help in providing a complaint reference. We're glad to see this has since been resolved and that a replacement has arrived. A team member will be reaching out shortly to check if there's anything else we can do to assist you. - Kim, CS
Good customer support and nice impression quality
13 februari 2025
Antwoord van Maps For Moments
Thank you for your review, Nicolas! We're delighted to hear that you were pleased with your Night Sky gift and hope the recipient loved it just as much! - Kim, CS
Antwoord van Maps For Moments
Thank you for your review, Ann! We're absolutely thrilled to hear that you are pleased with your Night sky gift. - Kim, CS
Antwoord van Maps For Moments
Thank you for your wonderful review! We believe that personalizing a night sky poster is such a meaningful gift, and we’re thrilled to hear you agree it’s truly one-of-a-kind. If you have any concerns about the frame, please don’t hesitate to reach out to our team with photos—we’ll be more than happy to assist and find a solution for you. - Kim, CS
Brilliant overall
Fast delivery, beautiful product, made I've got an anniversary gift and they loved it
21 december 2024
Antwoord van Maps For Moments
Thank you for your review. Whatever the occasion, creating a Constellation poster for a loved one truly is a unique and special gift to give. We're thrilled to hear how well received it was. - Kim, CS
The perfect gift
Paid extra for fast delivery and came pretty much the next day. Quality of frame and picture is amazing.
28 november 2024
Antwoord van Maps For Moments
Thank you for your review. I’m so pleased to hear that you had such a positive experience with maps for Moments, from ordering and delivery, to the product itself :) - Kim, CS
Antwoord van Maps For Moments
Thank you for your review, and for creating a Night sky gift with us. - Kim, CS
Excellent Advice and Suppoet
Very helpful and prompt in amending order, due to error on my part and helpful in answering questions to ensure order correct.
11 december 2024
Antwoord van Maps For Moments
Thank you for your review, Michelle. I'm over the moon to hear how happy you are with the customer service that you received. We always aim to offer the five star service you deserve at Maps for Moments! - Kim, CS
Super cute and came really quick
Super cute and came really quick, had some blue felt tip mark on the frame when I opened it but easily wiped off.
3 december 2024
Antwoord van Maps For Moments
Thank you for your review, Georgia. I'm so pleased to hear that you love our unique space themed gifts :) - Kim, CS
Probably my fault but the date is not…
Probably my fault but the date is not correct. 34 years out of date. .
Font really now of its correct but looks amazing.
2 december 2024
Antwoord van Maps For Moments
Thank you for your review, Robert!
We’re delighted to hear that the design of your Map for Moments poster has exceeded your expectations! However, we’re sorry to learn about the error on the date.
Our dedicated support team is available 24/7 and will be happy to assist you in making the necessary amendment. We’ll be reaching out shortly with details on how we can resolve this for you promptly. - Kim, CS
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.