Marblapparel Reviews 

The dress was super pretty and it fit me like a glove! Delivery to the US was super quick through USPS and no hidden fees! It's also very long, making it perfect for taller girls, and it fits perfectly, so I'd say it's true to size

I placed my order on May 1 because the website stated a production and delivery timeframe of up to 2 weeks.

When those 2 weeks passed and I had received no updates, I tried contacting the company several times. Only after multiple attempts did I receive a response saying that production would take 4–5 weeks instead.

Once those 4–5 weeks had passed, the company again became unresponsive. My emails were repeatedly ignored and I struggled to get any information regarding my order.

Eventually, after weeks of trying to reach them, I was informed that the order would not be shipped until the end of June.

At that point, I requested cancellation and a full refund before the item was shipped. Since then, I have continued trying to contact the company but have received no meaningful response regarding my refund.

What is most concerning is not just the delay, but the complete lack of communication. Emails go unanswered, customer inquiries are ignored, and comments on social media are disabled, leaving customers with no reliable way to get support.

Based on my experience, I cannot recommend this brand.

SCAM!!!! 1 year I ordered, the dress still havent been delivered or refunded

I've ordered a month ago, ai generated customer support with the same message responding every time you reach out, that is if they ever respond. No dress, no refund. Dont order anything from them

They dont even deserve 1 star biggest scamming company i have ever seen. I ordered a dress in august 2025.

I did not get the dress. I demanded my money back. I have not got my money back, and now they are ignoring my emails since may 2026!

DONT EVER ORDER FROM THIS SCAMING COMPANY.

Beautifull dress and my exchange request was done quickly and they took care of all the shipping processes

I needed the Wifey Lace Dress for an event the next day and I was so stressed. I reached out and they made sure it was quickly shipped. It actually came on time and the dress is so beautiful and flattering, the quality is amazing. I will definitely be ordering again

DO NOT ORDER FROM HERE! THEY WILL TAKE YOUR MONEY AND NEVER DELIVER YOUR ITEMS!
i never received my order that i placed in november. NOVEMBER. they will send promotional emails and post on social media but will keep customers waiting for half a year for a damn dress. I sent them a paragraph around like February expressing my disappointment and they just sent me a copy-and-paste message saying my order is in production and there are delays, yet they make no formal statements on social media, still run sales, and still take orders. SCAM! i hope this business gets shut down! :)

I placed an order several months ago for an in stock item and heard crickets for a month. After following up multiple times to get the status of my order (marbl did absolutely nothing to proactively update me but made it seem like I wasn’t aware of production timelines), I was finally told several months later that there was a production delay on my order and asked if I wanted store credit or an exchange for an in stock product. After waiting several months for a product, why would I want to replace/reorder anything just to potentially deal with this again and be waiting for almost half a year?

I submitted a request for a refund and I’m still waiting to hear back.

I’d love to know if anyone who isn’t an influencer actually receives any of their products since all I’ve seen since I’ve ordered is other people upset about not receiving their orders on this site/Reddit. It’s a shame because the clothes look beautiful but the company unfortunately can’t deliver (while constantly sending promotional emails).

This company is an absolute SCAM. I ordered a matching set in September 2025. After not receiving my order by October, I reached out to customer service. They told me things were delayed and they would catch up on production soon. I waited and checked in via email several times with the same kinds of responses. Finally, In April 2026, I asked for a refund. They responded and offered me store credit. I refused and pushed for the refund only to be completely ghosted. I have emailed multiples times since and still heard nothing. I am deeply disappointed in this company. DO NOT GIVE THEM YOUR MONEY!

Honestly wasnt sure what to expect but Im really happy with my order. The dress fits beautifully and the fabric feels way more premium than most online brands. Shipping took about a week to the US but it was mentioned before, so no surprises. Would definitely order again!

At this point this company has got to be a scam. I ordered a dress by the end of feb AND STILL HAVEN’T GOTTEN IT SHIPPED OUT!! I’ve texted them and they said it would take 5-8 weeks for it to ship out but when I checked their website again it says instead that it ships between 4-5 weeks…and when I called them out on it they left me on read. DON’T BUY FROM THEM!

would give 0 stars if i could, shittest, scammiest company ever. Reached out to refund my items as they arrived so late and they ghosted me. Disputed through my bank, they disputed back saying they never received the items, of course they haven't, when i emailed them for a return label and instructions, THEY GHOSTED ME!!!!!! Save your money, it's a shit company

Ok, the company tries to answer the bad opinions now, pretending everything is ok.
So, what is the SLA to create and send made-to-order pieces?
6 months? 1 year? 😊

My gf had been looking at a dress and I was sceptical of getting it for her because I had seen some negative comments, but when I reached out to their customer support to ask how long it would take they were very transparent and helpful in explaining to expect 1-2 days extra delivery time just because of the war.

I put the order in, it arrived before promised, and my girl loved the dress! So had a good experience on my end!

Stay away from this company! I didn't check reviews and now I regret it. I ordered a dress on 17th of Feb. On their website it says that shipping to US is 3-5 days because they claim they have a warehouse here. 10 days past and I contacted them regarding my dress, I didn't hear back for 2 days and then I got an automated email that there is a delay. It's been almost 20days and after sending them literally 5 different emails and trying to get in touch on Instagram, I haven't heard back... absolute SCAM

I have ordered from their store since January 8 and my order has not been shipped to me for more than 30 days without any response and false promises. They are scammers who say that the order will be shipped next week every time and they do not ship it until they reach it by ignoring my messages despite informing them that I complained to consumer protection in Dubai, but they ignored as if the customer does not care about them.

Never received the item and have been chasing a refund since September last year.

It’s a scam company. You just pay, and only standard response after: your dress is under the process. I did not expect such case in Dubai, and didn’t check reviews before ordering. I’m used all companies work here on high level quality.
I have send a transaction dispute to my bank, and after will send a complaint to consumer rights. Such companies can’t operate in UAE

I placed on order in June and after a few weeks received an email confirming it was ready and would ship but I never received it. I had ordered it for an occasion and no longer needed it since it didn’t arrive in time and I had to find an alternative. I asked to cancel the order and be refunded and their customer service acknowledged and accepted my refund request, but it’s been almost 6 months and I haven’t received anything.

My advice is to never order in the first place as this seems to be a recurring problem. But if you have fallen into the trap, try to dispute the charge on your card with the bank as early as you can as it’s your best shot of getting your money back.