Marblapparel Reviews 

Scam scam scam !!! I ordered in march 2025 sent them countless emails and nothing they took money almost $1,000 and never shipped items . Now we are almost in December. 😢

SCAM SCAM SCAM. Ordered more than 3 months ago for my wedding and it never arrived and neither do they give a refund. They sent automatic replies to all my emails. Big ass scam. Don’t let their big instagram following fool you. I just lost all my money.

Been waiting 4 months on my order and excuses only . Don’t order

I ordered a dress from Marbl with a guaranteed delivery time of 3–5 business days. I needed it for my engagement, but it never arrived — not even close. Despite several emails asking for updates, all I received were copy-and-paste replies that completely ignored my actual request to cancel the order.

When I finally insisted on a refund, I got no answer at all, and the tracking link they sent stopped working. Weeks later, I still haven’t received any refund or proper communication.

This is unprofessional and unacceptable, especially for a brand that claims to value quality and care. I truly regret ordering from this company and would not recommend Marbl to anyone.

this is a SCAM do not buy guys !!!!!!!! i ordered 5 months ago and they haven’t shipped nor replied to my emails!!!!!

SCAM!
I placed my order on Jun 2nd and after four entire months there is still no sight of my package! I have a long chain of emails trying to get a refund and all i am receiving is empty excuses and promises. AVOID AT ALL COSTS!

HORRIBLE!!!! NEVER SHIPPED MY ORDER FOR MY WEDDING DRESS. THIS COMPANY SHOULD BE SUED AND EVERY SINGLE SCAMMER SHOULD BE PUNISHED HEAVILY.

This company is a scam - DO NOT BUY!!!

They take your money and do not deliver the product nor give a refund. They have done this to so many customers because they look legitimate on instagram. They limit the comments so you can’t see how many people are complaining

I placed an order with Marbl on May 16th, 2025 and have never received my dress. Despite multiple follow-ups, I got no response from customer service and no refund.
This company takes consumers’ money without delivering the products. From my experience (and many similar cases online), they do not ship orders and do not issue refunds.
⚠️ Avoid ordering from them at all costs.

They took the money, stated there were delays in production and never delivered. Absolute scam. Now reporting them.

I placed an order June 25th. Since they apparently had to make the dress by hand I assumed that it would take some time, but by August I was a little suspicious about why I hadn't received any updates since July 13th when my order was allegedly being prepared for dispatch. August 1st I emailed them and got a prompt response on a production slowdown along with promises of a gift to show appreciation for the delay. Ever since then it's been radio silence.

I would not recommend ordering from Marbl. My experience has been extremely disappointing. I placed an international order on 26th May and never received it. After waiting two months, I eventually had to cancel the order on 27th July.

When it came to the refund, I was charged 560 AED including shipping, but they only refunded me 515 AED. Despite contacting them several times, they have not refunded the full amount.

The long wait, lack of transparency, poor communication, and refusal to refund correctly show that Marbl does not value its customers. I would strongly advise avoiding this company if you want reliable service and fair treatment.

Ordered in May 2025 and as of middle of August 2025 still not received my order.
Their Instagram comments are turned off which speaks volumes…

I placed an order with this brand in May 2025 and have still NOT received it. I have sent MULTIPLE emails over the past few months with no proper response, no resolution, and no refund. They claim “production disruption” as an excuse but continue taking new orders and posting on social media as if nothing is wrong. They are SCAMMING all their customers and stealing people's money, refusing to offer refunds as they claim to be "a small business".

They have now turned off comments on all their Instagram posts, which speaks VOLUMES— other customers have also complained about the same issue, and rather than addressing it, they are hiding to 'protect' their image. This is unacceptable and dishonest behaviour. I STRONGLY ADVISE against ordering from this brand!!!

I ordered a dress on 21th of june, today 10th of august still didn't got the dress. The customer service always write about delay, due to massive orders, but keep posting advertisment. On 4th august, I wrote, that I wan't to cacel my order. They just wrote sorry for the delay. I still haven't the dress, no money back and the event is already over...

marble.ae IS A FRAUD. Placed my order 3 months ago for one dress AND STILL NO SHIPMENT! STAY AWAY FROM THIS COMPANY , they also didn’t not give me a refund nor ship the dress after much correspondence. BE BETTER! its hard to get me mad but I will keep commenting everywhere now and warning people about this horrible scam company.

I placed an order May 17th, it is now August 10th AND STILL NO DRESS OR ATLEAST A REFUND. Thieves.

They are also cowards and muted all their comments under their posts on Instagram. cowards.

I ordered a dress from MARBL for my wedding, expecting a high-quality, reliable product. What I got instead was a complete disaster from start to finish.
I placed my order on April 22 and received it only on June 2, after multiple unanswered follow-ups. This is way beyond the shipping time they claim on their site.
The dress I received was poorly made, extremely transparent, and absolutely unusable for a wedding.
I had to buy another dress in a rush, just days before the ceremony, because of their delay and lack of professionalism.
I was charged €38 in customs fees, which were never clearly disclosed at checkout.
I also paid €11 for shipping, even though their site states a flat fee of €10.
To top it all off, they issued a store credit instead of refunding me to my original payment method.
Their customer service only sends automated replies and ignores the actual complaints. They even disabled comments on Instagram to silence dissatisfied customers.
I will never order from them again. Between the false promises, hidden fees, poor quality, and complete lack of accountability, this brand is nothing more than a well-marketed scam.

I placed an order over a month ago and still haven’t received anything.
No shipping updates, no tracking, and ZERO customer support.
This is completely unprofessional. I don’t recommend this store at all.

I ordered in May and never received the item. After weeks of silence, delays, and vague excuses, I officially canceled my order in mid-June and was promised a full refund within 7–14 business days. That deadline passed long ago, and I still have not received any refund.

I contacted customer service multiple times and was met with generic replies and empty promises. I have now filed a formal dispute regarding this transaction.

This has been a frustrating and unprofessional experience. I truly regret shopping with Marbl and would not recommend this store to anyone.

The website says shipping takes around 5 days, but after 10 days with no updates, I emailed customer service and was only then told that production takes 5–19 business days. It’s now been over a month, I’ve received nothing, and customer service no longer replies. The communication is misleading and the whole experience feels like a scam. Avoid this brand.