Marham Find a Doctor Reviews 

A Complete Scam! Lost My Money Despite Payment!

I recently booked an appointment with Dr. Shehla Ahmed for 19th April 2025 at 3:15 PM via Marham.pk and paid 1,000 PKR. After logging in with my registered number, I found no appointment details listed on my dashboard.

I called Marham.pk’s support four times from the same number used for booking. Here’s what happened:
- Call 1: They asked me to log in and out of the app—no change.
- Call 2: They asked me to wait indefinitely with no resolution.
- Call 3: The agent **admitted they received my payment** but did nothing to resolve the issue.
- Call 4: They refused to process a refund, claiming there was nothing they could do.

This experience has been frustrating and unprofessional. The platform deducts payments but fails to deliver services or refunds. After researching, I found numerous complaints about similar scams on this platform. Marham.pk seems to operate on a large scale, exploiting users and damaging doctors’ reputations.

Do not trust Marham.pk with your payments or personal information. They are unresponsive, dishonest, and prioritize profits over customer rights.

**Update**: I have filed complaints with the State Bank of Pakistan (SBP) and the Pakistan Consumer Protection Authority. I advise others to avoid this platform entirely.

Confirmed scam. Deducts payment on EasyPaisa. No reply, no acknowledgement of payment received. No sms/call/helpline. They took my money and disappeared! 100% made in LUMS Scam!! This is the second time they took my money and not replied. Please avoid and save your money and trouble (second time it’s happened).

They have no knowledge of hospital and Dr timings. Totally horrible experience, went all the way, spent money and wasted time Dr was not available today. Please do not use their services. Thank You.

Scammers . I paid for online consultation then I didn't get doctors response. The doctors is Warda Amin Dermatologist. I don't know if doctor is also a part of this scam or not. Very unprofessional of doctor for non availability and Marham is scamming on the name of renowned doctors and destroying their reputation

this is the most third class online doc service I have ever used. after every 2 hour there is some new agent who has no idea about your case and you have to narrate the whole case again and again. i booked the slot which was available online and once i paid they said its not available, book another doctor. i booked in morning and till 9:30 pm, i was waiting

Fraud company
I Book appointment they deduct fee and my consultation fee is still pending
support numbers given in
App and website
are also unavailable

They deducted my money. Afterwards told me there is no slot available.
And i kept asking for my refund. They never replied.
Don't use their service. Bad experience 0/10.

I am listing out my experience with them as of 9th January 2025 - 45 minutes of my life were wasted waiting for the Dr on the app where he never showed up, I had made a booking early morning 11 am and paid in advance, the booking was for 4 pm first and that didn’t work, then I was told that it will happen @ 6 pm and that didn’t work. Then I kept waiting for 40 minutes and kept calling the customer service with all efforts in vain, I have applied for a refund and I am hoping this will come back. DDONT WASTE YOUR TIME WND EFFORTS HERE - Pakistan isn’t there yet with its professionalism and value of time

2 time try to book appointment Money deduct from account 2 times and app shows waiting for money.No one pick my call for help also send email but no one reply.
It's totally Fraud system

chor company. i booked two appointments.
ek ka koyee confirmation nahi huya aur paisa bhi le liya.
second one was as below
Ms. Moazma Iftikhar
09:00 PM | October 03, 2024

i waited for doctor no one showed up.
today i saw that they mentioned patient didnt show up.
i give negative marking
they are fraud.
chor log.
no one should use this
i booked again at oladoc they are the best in communication and service
worst experience is with marham. actually they are not marham they are zakhm.
shame on you
RAJ

I've tried using this app three times, and each time has been a disappointment.The first time, the appointment I booked was delayed for days, causing a lot of stress and communication gaps.The second time, the doctor I scheduled an appointment with wasn’t even available on the day of the appointment.The third and final time, I paid 3500, but no doctor showed up on time, and I never received a refund.I was very excited when I first discovered this app, but it clearly needs a lot of improvement. As it stands, this app is coming across as fraudulent.

Very poor service highly not recommended I booked appointment for my mother first they said doctor is not available than I asked my app is not working please help or contact us through WhatsApp they didn’t do anything and when it comes to returning fee they are not responding pathetic service I don’t know how a panel of lot of professionals are working under such chores

This is Sajjad and i booked online consultation with Doctor Assistant prof Tanveer Ahmed through Marham. Doc didn't show up for 2 hours, Marham rescheduled my appointment but no sign of doc. Their doctor are so unprofessional and so does Marham. They only care about money, i would say they are pathetic.

Poor. Took fee and then no doctor was there to help me...

I had a very bad experience with marham its being a year they are not clearing the payment everyday they keep making fake promises.

Intehai ghatia Response hai No one pick up tha call Koi b option selecte kro Na complaint phone Receive krta hai na Koi or option par call attand krty hai pta nahi kia
soch kr service shuru ki hai Alaaaaasss

In my opinion they not more then a froud they showed a doctor available for an online appointment. Get your self enroll, download their app, paid for free and never get back to you, you tried to cantact them through their app, Facebook page, website or their helpline, nobody is there listen to you, they are here for froud, I do have all the screen shots with me and will be reporting them one every platform, please don't pay for them any thing.

Booked an e-consultation and been waiting for an hour after payment to talk to the doctor. After an hour I was informed that the doctor was not available. If the doctor is not available then why was his availability being shown on the app? 2 of their representatives followed me up to make the payment but once the payment was made no one followed up to check if my check-up was done or not.

When I asked them to refund the amount in my bank, they told me that they would refund the amount in my app wallet to use that next time. Use that next time to face inconvenience again? Poor app and, a poor experience. Don’t opt for their services.
However, you tried your level best for your refund these scammers not giving your money back, By speaking out against such unethical behavior, we can collectively work towards a safer online environment and protect individuals from being exploited by fraudulent schemes."

Scam Alert
In my opinion they not more then a fraud they showed a Doctor available for an online appointment, get your self enroll, download their app, paid the fee, and they never get back to you, you tried to contact them through their app, Facebook page, website or their helpline, nobody is there to listen to you, they are here for Fraud, I do have all the screen shots with me and will be reporting them on every plate form.

Worst experience with MARHAM as a Doctor. No portal to register a complain. I just saw a review where they are asking to message on facebook to solve a complain. Their marketing team approached me to get a marketing plan that would help me in my growth over this platform. They sold a package worth 20k, and honestly no growth was observed. They didn't have a marketing strategy, changed marketing plan again, assured me they will work properly, cherry on top, they would never contact you after taking money. You will have to ask them again and again at what step you are. Bewae of Mudassar Idrees from their Lahore team. He's city manager or on a similar post.