martialartshop Reviews 

99
•
TrustScore 4 uit 5

4,0

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Beoordeeld met 5 van de 5 sterren

I've ordered twice and both times had excellent communication with questions I had. Being there a small family business you know you're dealing with real people and on a more personal level. The qual... Toon meer

Beoordeeld met 5 van de 5 sterren

Having tried a few places on line for some shin guards and getting terrible service from all of them I eventually found martial arts shop. They were prompt in e mail communications and actually answer... Toon meer

Beoordeeld met 5 van de 5 sterren

Love this company. I have been ordering from them for many years. Always fast delivery, never had an issue there. Great value and good quality. They don't charge a fortune for delivery, I am in No... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve used Martial Arts Shop UK for all things related to my club over the years. Never had any problems & deliveries are always swift. Even taking time to call personally if there are any queries with... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Voertuigen en transport

Informatie afkomstig van verschillende externe bronnen

Martial-Arts Staffordshire West Midlands UK Martial Art Shop Online Supplier of Martial Art Arts Supplies Weapons Equipment Information Supplier Staffordshire West Midlands UK Martial Arts Art Equipment Supplies Weapons West Midlands Staffordshire UK


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

99 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(99)

13 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. I had been waiting for a particular item to come in stock, but hadn't seen it available anywhere until last week. I placed the order on Tuesday and was given an expected delivery date of the following Tuesday, probably because of the Easter weekend, but it was actually delivered on the Saturday.

15 april 2025
Review zonder uitnodiging
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Antwoord van martialartshop

Hi Gary, thank you for taking the time to send feedback, this is much appreciated and glad you are happy with your purchase.

Regards
MAS

Beoordeeld met 5 van de 5 sterren

Great product and service and delivered on time

Great service and delivered on time and in good condition and well packed. the product excellent and easy to use with a good balance and quality finish.

11 april 2025
Review zonder uitnodiging
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Antwoord van martialartshop

Hi John
Thank you for your 5 star feedback, it is much appreciated and glad you are happy with your product.
Look forward to doing business again soon.

Regards
MAS

Beoordeeld met 5 van de 5 sterren

Excellent Service

Excellent service. Products exactly as described, very quick delivery. Will buy again

1 maart 2025
Review zonder uitnodiging
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Antwoord van martialartshop

Hi
Thank you so much for the feedback, hope to do business again.

Regards
MAS

Beoordeeld met 3 van de 5 sterren

The sports top is comfortable and fits…

The sports top is comfortable and fits well however the insert sticks out too far making my daughter look enormous, so she won’t be using the insert 😡

4 maart 2025
Review zonder uitnodiging
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Antwoord van martialartshop

Sorry your item was not suitable you can return for a full refund within the 28 days policy.

Regards
MAS

Beoordeeld met 2 van de 5 sterren

Item order not received, second hand item sent instead

I ordered several karate Gi's from thsi website. shipment and delivery were prompt and items were received. Here comes the bad part, the black karate Gi that I had ordered in size 180 was not there, instead there was a black Gi sized 170 which looked like it had been used and not just once, it looked like something you would donate to a clothes drive it was in such a bad condition.... I contacted the company straight away via their website for a return and replacement. As of writting this I have not heard anything back, I have tried calling them several times and no one seems to pick up the phone. Nothing. would I recommend using them, yes and no: Yes if they actually sent out the right items, No as there customer service and returns are completely abysmal

16 december 2024
Review zonder uitnodiging
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Antwoord van martialartshop

Hi Ian,

Sorry for the late reply, we have been away over the Christmas holidays hence the reason you could not get hold of us. We are sorry you have received a used uniform, as you know with previous orders, this is a rare mistake and we will make sure the warehouse is aware of this, and ensure this will not happen again.

Beoordeeld met 1 van de 5 sterren

Never received goods. I paid over 35 euro in shipping costs…

I paid over 35 euro in shipping costs for a kids karate suit and a couple of foam and rubber kids products batarang/ ninja stars etc. they were a Christmas gift for my son and I didn’t mind paying the high shipping costs until ups turned up at my door on Christmas Eve and demanded 55 euro in fees! I was absolutely stunned, I have never ever been asked for cash on delivery by a driver, and I order online frequently as does my partner, family and neighbours, nobody has ever heard of such a thing. He stood there in front of my son arguing with me and refusing to hand over the parcel. I ended up getting really upset and cursing and slamming the door. I felt physically sick afterwards. It was the most horrible possible position to put someone in with their kids around on Christmas Eve. I have been so stressed and ill recently and was even expecting to be in hospital for Christmas, I really just did not need that at my front door. The parcel has been taken away and I am going to ask for a refund as being charged over 85 euro for goods worth 90 pounds is an outrage Theft. They are only coming from the United Kingdom so there’s no excuse for it. Should be warning when ordering

24 december 2024
Review zonder uitnodiging
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Antwoord van martialartshop

Hi June,

Sorry for the late reply, we have been closed over the Christmas period. First of all we are so sorry you have gone through this, this sounds like an act of crime. secondly I would contact the police and tell them about your experience. This is clearly not acceptable and needs investigating. We can provide tracking numbers etc if needed. Please feel free contact us on 0121 384 4111.

Kind regards

Sam

Beoordeeld met 5 van de 5 sterren

Prompt delivery

Prompt delivery, good communication throughout process. Struggled with several other martial arts shop but this one came through for me.

13 november 2024
Review zonder uitnodiging
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Antwoord van martialartshop

Thank you for your feedback, appreciate the business.

Regards
MAS

Beoordeeld met 1 van de 5 sterren

was poorly made ,i…

The item i purchased was poorly made ,i flicked it to come out and the top bit flew of and smashed my house window , i can see the funny side of it ,but ended up 70 quid out of pocket, plus 20 odd i payed for item ,buy cheap buy twice is my advice

17 augustus 2024
Review zonder uitnodiging
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Antwoord van martialartshop

Sorry you were not happy with your item - we are always happy to replace / refund if the item was faulty.

Regards
MAS

Beoordeeld met 5 van de 5 sterren

Number one for martial arts apparel!

Bought numerous items from here, chucks, batons, all high quality and fast shipping. My number one place for all things martial arts!

20 juli 2024
Review zonder uitnodiging
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Antwoord van martialartshop

Thank you for the feedback and five star review, its much appreciated.

Regards
MAS

Beoordeeld met 5 van de 5 sterren

NO'1 Martial Arts Shop!!

Would never go anywhere else!! Sam & Martin always go out of their way to help. Quality products with a quality service. Thanks guys 150% recommend! X

9 mei 2024
Review zonder uitnodiging
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Antwoord van martialartshop

Thank you Lisa for your five star review, much appreciated.

Look forward to doing business again soon

Regards
MAS

Beoordeeld met 5 van de 5 sterren

Great for Nunchaku

Good quick service, great prices, top quality products and helpful professional customer service when called.

1 maart 2024
Review zonder uitnodiging
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Antwoord van martialartshop

Hi John
Thank you for your 5star review - we appreciate the feedback and glad your happy with the products and service.

Always here to help.

Regards
MAS

Beoordeeld met 5 van de 5 sterren

Great prices and very high quality nunchakus

I am thoroughly impressed and very satisfied with my purchases. Great prices, super high quality nunchakus and incredibly quick delivery!!! Please open a shop in the United States too!!

14 februari 2024
Review zonder uitnodiging
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Antwoord van martialartshop

Hi Brandon
Thank you for your 5star review, much appreciated and glad you are happy with your purchases.

Regards
MAS

Beoordeeld met 5 van de 5 sterren

Responsive, prompt service

The original order came with damage to the sword hilt and the sheath (issues with the courier, not the supplier) once I had contacted them to explain they replaced it free of charge and it was delivered within the next few working days, excellent service, would definitely recommend

5 januari 2024
Review zonder uitnodiging
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Antwoord van martialartshop

Hi Tom

Thank you for the review and glad you were happy in the end with your item. Look forward to doing business again soon.

Regards
MAS

Beoordeeld met 5 van de 5 sterren

Highly recommended

Highly recommended. Good prices, top quality kit, free delivery, good communication/updates throughout the ordering and delivery process. The shop even left me a voicemail to explain that my delivery would come in two shipments with different couriers, just to make sure I was fully aware of what to expect - you don’t often get that level of personal service these days.

15 december 2023
Review zonder uitnodiging
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Antwoord van martialartshop

Hi Lee

Thank you for your 5 star review & feedback, much appreciated

Regards
MAS

Beoordeeld met 1 van de 5 sterren

Never received my nunchucks i ordered…

Never received my nunchucks i ordered on December 2nd! My name is seth Remington,my address is 5108 grace avenue, Spencer, Oklahoma! 73084. My phone # is 14055437650!

13 december 2023
Review zonder uitnodiging
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Antwoord van martialartshop

Your item was delivered on 18-12-2023.

Beoordeeld met 5 van de 5 sterren

Very prompt service

Very prompt service. Item arrived quickly and intact (which is a rarity these days) Price was ok. Quality seems good as haven't used yet.

23 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Have ordered from martialartshop several times over the years and never have been disappointed ever. Size guide helps so much and always is a true to size fit. Great quality merchandise from clothing to training equipment to protective gear. Have ordered some items from other sites and never are they the same quality. Some items are cheaper than other sites too. Never have had a late delivery. Tracking facility on all orders. Would recommend this site 100%. It was recommended to me when I started using it and now I wouldn’t shop anywhere else. Great shop. Thanks Martialartshop. 👍🏻

2 oktober 2023
Review zonder uitnodiging
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Antwoord van martialartshop

Dear Rachel, thank you so much for such a detailed and 5star review, very much appreciated and looking forward to doing business again.

Regards
MAS

Beoordeeld met 5 van de 5 sterren

Always polite on the phone

Always polite on the phone, fast efficient service

22 september 2023
Review zonder uitnodiging
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Antwoord van martialartshop

Thank you for the feedback Mark, always here to help.

Regards
MAS

Beoordeeld met 5 van de 5 sterren

Brilliant

Brilliant, friendly & very helpful customer service. Very quick delivery. Happy customer

13 september 2023
Review zonder uitnodiging
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Antwoord van martialartshop

Thank you so much for your feedback, we are very grateful for the 5star review and glad you are a happy customer.

Regards
MAS

Beoordeeld met 5 van de 5 sterren

flawless from start to finish

flawless from start to finish
Good prices, items well packaged & delivered on time flawless from start to finish.

20 september 2023
Review zonder uitnodiging
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Antwoord van martialartshop

Thank you for your 5star review - we appreciate the feedback and glad your happy with the product and service

Regards
MAS

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