Mashable Reviews 

If I had, I would have run the other way. The product, in this review doesn’t matter, it barely arrived within the timeframe and it worked. It’s all about the companies policies and their customer service, excuse me, THE TOTAL LACK OF CUSTOMER SERVICE. When I read about this product in the Apple News APP, it said $19.00 by entering a code. There was no place for a code, so I paid full price. Within less than 12 hours I had buyers remorse and wanted to cancel the order and sent an e-mail to “customer service” to request the order be cancelled. The answer I got back, 24 hours later stated the order had already shipped and all sales are final, first lie. I received a second e-mail another 24 hours later with instructions on how to cancel the order, also stating there is a cancel button, lie number two, but the order did show it had been shipped. I guess the company feels that responding to an e-mail with erroneous information constitutes good customer service. They provided me with a weird tracking code, that never produced any information “tracking code cannot be found”. When I sent another’s-mail asking who the carrier was and a tracking code, I got the information, stating the order was being prepared for shipping, lie number three, with the standard “sorry for any inconvenience “. With each e-mail, and there were many, I tried to share my wisdom of good customer service, having 31 years of customer service experience working for AT&T. For instance, my credit card was billed immediately when I placed the order, most companies bill when the order ships, very shady. When the last e-mail I received from a supervisor of customer service asking me to change my thumbs down review to a positive thumbs up, regarding my interactions with the customer service people, not about the companies policies, I had a good laugh. When my order arrived, I unsubscribed to the website, their constant sales e-mails were annoying, blocked both the website and the customer service e-mail address. I found it interesting that all the negative reviews gave detailed accounting of the problems customers experienced but the good reviews did not. Wonder why. Mashable isn’t even worth a one star review. Hopefully you’ll save your money and sanity and run the other way, like I wish I had.

I ordered a Sew Table from Mashable after looking for one and the stupid Edge coupon said I could save $70. USD compared to Amazon. I am sorry I just didn't pay more at amazon since I have never had a bad experience with them and there returns are convenient. Any ways I received the sew table unwrapped in a box and the item rattled before opening the box. After opening the box screws just started falling out and as I inspected the table notice glue around the screws that fell out in an attempt to repair the item. It was dusty and dirty and I took pictures and wrote & e-mail to Mashable to inform them of how they treated a first time customer. Well it will be the last time for your truly. The old saying you get what you pay for is so true when you deal with these incompetents'.

Absolutely a scam. I purchased an item. It didn't work with my computer so I asked to return it. I had to follow up multiple times. Then they asked ME to pay for return shipping even though that's not mentioned on their return policy. The shipper is in China and can't make their own return labels for some reason. Last correspondence was "Please know that you will certainly be refunded as long as our partner merchant has confirmed and advised."

Apparently returns are contingent?

I was the victim of a bait-n-switch scam where I was attempting to buy a specific very popular item and was sent a cheap fake.

The box had almost identical pictures from the real product, but with with broken English and an obscure product and company name. They didn't even bother to have the specifications match, like for example the waterproof rating.

When I contacted customer support they claimed that all sales were final and ignored the fact that I was not sent what I ordered.

I contented the charge with my credit card company and they refunded the charge no problem.

I ordered the Carsule Pop Up Tent for my SUV from Mashable in August of 2020. I was told I would receive it within 2-3 weeks. I did not receive the tent until October of 2020. I live in Minnesota and the weather was terrible by the time I received my order. Since I could not try it out, I stored it for the winter. On May 9, 2021, I was finally able to check it out.
There is a roof support part that is missing. I have reason to believe that this will leak when it rains because you can see daylight through the seams. They are not tight and sealed. There are many little pin holes in the roof also. According to the product description, the Carsule is light weight and easy for one person set up. This is NOT the case. It is heavy and the smallest amount of wind makes it extremely difficult to set up.
I immediately notified Mashable.com about everything that was wrong. I was told they would contact the merchant about my claims. I just wanted to send it back and get my money back. That did not happen. After emailing for a month, I was told that the merchant refused to refund or take the tent back.
At this point, Mashable.com basically told me that's it. I have asked them to contact the merchant on my behalf to get the missing roof support. I am told to contact the merchant myself. Now I am stuck with a $300 piece of junk with missing parts.
I do not recommend that anyone order from Mashable.com.

I purchased the C# learning module but realized I didn't need it and requested a refund, all within one day. They will not give me a refund on my credit card, instead, they gave me "store credit" for my next purchase. SCAMMERS!

DO NOT DO BUSINESS WITH THIS ORGANIZATION. YOU WILL REGRET IT!

I SPENT THE ENTIRE AFTERNOON ATTEMPTING TO BUY A DYSON FOR 250. ROUND AND ROUND YOU GO AND YOU NEVER GET THERE. "IF IT IS TOO GOOD TO BE TRUE IT IS." SHOULD BE NAMED "DIABOLICAL"FBS

They sell poor quality products and once you have any problem with service provider they wash their hands. Their promotions are scam and fake, as products advertised simply do not work. Ultimately I will use chargeback on my credit card and hope this works to get my money back.

Total scam avoid at all cost. This is a low quality products website that fakes all transactions then tries to pathetically apologize to keep you from writing about your experience. Avoid, don’t waste time and money.

This company uses " bait and switch" techniques. They offered an electrical course for $13.50 and when I tried to redeem it The notice came up that the code was out of date and the course would cost $59. Repeated attempts to get them to honor their as was unsuccessful and although the course appeared in Mashable shop, they blamed third party suppliers. Never again

Don’t trust this company. I had a bad experience buying this site and I would not recommend it.

Avoid them if possible!

To Mashable:
I must admit that you seem unprofessional because first you sent me a link to redeem code and now you say it works only in first month after the purchase. It means you and your experts didn't even look at when I purchased Degoo and didn't read my emails because I explained it all. Also said that "degoo" promised to pay back a long time ago so it's impossible to use "redeem link" that works only in first 30 days if I am already struggling more than a month to get my money back.

I live in Belgium, so when I went to mashable.com I was redirected to nl.mashable.com... like, Belgian people all speak flemish lol (in fact they are about 50%, the other part (Brussels included (80%)) speaks French). I see that often on the Internet. The worse is that you cant switch to another language, even by changing the URL, you're always redirected to the NL site. And no footer because of the infinite scroll. I guess Flemish people would be frustrated as well if they were always redirected to the French version. Bad experience for me.

The funny thing is that's the same problem with Trustpilot. But here I'm not automatically redirected (it's only a suggestion), and I'm able to switch the language. Why websites don't redirect user according their browser language? I don't understand, honestly.

I bought a set of I-pod pro and two different iPod cases. I looked at these reviews and freaked out. I then canceled my iPod pro and cases but only iPod pro was confirmed cause I wrote three different emails. I let the refund for the cases go to see if the cases would get delivered. They did. My money was returned for the iPods and insurance in three days. The cases are great for the price. The address is accurate for the company. I do trust them and I don’t have any complaints. The only thing Is that the warranty wasn’t from Apple. They do ask that I not write many emails cause that could send some to the bottom of the list. Best wishes everyone

It looks like this website is selling used or damaged products, or they buy all the products that didn't pass quality control from manufacturers in China and sell them as final sale on a discount.
Or some customers don't even receive their orders at all. I guess I was lucky to get it.
After reading some reviews, I have changed my mind and decided to buy the product on the retailer website, even that it is more expensive.
I have tried to cancel my order right away the next morning after I placed the order. They notified me that all sales are final, even that it says on the website page " we accept returns in 30 days". I confronted them about the 30 days return.
Then they wrote me back that they are checking with their partner vendor if the order hasn't shipped yet, if yes they can't cancel. 3 days later I got a shipment notification, and a following email that they can't cancel my order because it has been already shipped. Yeah sure!
Then I submitted a return request. They sent an email with some ridiculous complicated return instructions. I decide to go along with it anyway.
Long story short they don't do cancelation or returns, or refunds for people who didn't received the product. Their customer service is sending nice emails, but taking the customers in circles, until you realize that the return instruction that they give you don't exist, and it's a dead end. The links that they provide, leads to false information about how to return and don't work!
They do everything they can to get the customers fade out from returning orders. Nor there's not really a way to return anyway.

If I could give negative stars I would. All of the bad reviews are correct. This company is the scum of the earth. We ordered a product over 5 months ago. Never received it. They refuse to refund our money after 5 requests!
They (Bruce) provides shady shipping information and then closes the ticket as resolved.
I hope that the authorities shut them down. We have filed federal reports against this terrible company. They should not be able to market and advertise via email and offer products that they do not ship to customers. Then refuse to provide refunds.
This is awful. The feds need to look closely into this terrible company.

Asked NOT to be contacted for news and offers, so then they went on to send me TWENTY SEVEN emails in the space of 4 days. Grats Mashable - now you're blocked and will never get another cent from me.

I ordered the RokBlok, it doesn't work. Mashable is refusing to refund my money b/c their terms say all sales are final. The product doesn't work-the implied sale was on product being and working as advertised.

They took my money to make “custom” insoles for my wife who has very high arches. What we got were completely flat and off the shelf cheap insoles. We have been fighting for a refund for weeks and had to do a chargeback. Their customer service reps have the title of “Support Hero” but it is a joke. Walmart has better service than these folks. If you like wasting money or having to resort to a chargeback to try and get a refund this is the company for you. If you dont want to deal with a scammer company I would steer clear of Mashable aka StackCommerce.

If I could give this "company" 0 stars, I would. I purchased something from them online almost a month ago. It finally arrived last week and it was the wrong - and a much lesser valued - item. Like $70 less. And there was the warranty purchase on top of that. I've tried to reach them via their customer service site - because of course there's no way to call them - and have gotten no response to my three letters. I. AM. Pissed. DO NOT USE THIS SITE. DO NOT PURCHASE FROM THIS SITE. Mashable is not a business, it's an online thievery. Spread the word far and wide.