Ordered 2 masks 2 weeks ago, no update since the order received email. Their contact form does not work either, I have spend £20 and would like a refund but how can I if I can't contact them?
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Lees wat reviewers zeggen
Excellent service. However can’t help noticing the masks I’ve recently purchased, the material is a lot thinner than the mask I bought last year (blue with NHS rainbow motif). Mind you I did pay doubl... Toon meer
Bedrijf heeft geantwoord
The three masks were of excellent quality, comfortable to wear and easy to fit. As I use specs they tend to mist up which I counter to some extent using an attachable plastic seal at the top edge of t... Toon meer
Bedrijf heeft geantwoord
These masks are marvellous. The only masks in a year for a person having to deal with a respiratory condition that has truly enabled me to breathe easily I commend you plus the nanotechnology is a fan... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are part of the Huddersfield Textiles Group. A global cloth manufacturer based in Yorkshire England serving 1000s of tailors, designers and costumers worldwide. By working closely with our sister companies and partners. We’ve created what we think is the best long term, reusable, high-quality mask to support individuals and companies alike through this Pandemic and beyond.
Contactgegevens
Verenigd Koninkrijk
- customerservices@masksuk.com
- masksuk.com
3,9
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2K reviews
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Extra large mask
A very good product.Comfortable to wear.The large size is too small really.
11 april 2021
Antwoord van Masksuk
Hi Graham
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Two thumbs up
7 april 2021
Antwoord van Masksuk
Hi AJ
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Antwoord van Masksuk
Hi Mrs Burt
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
I have purchased More masks
I have purchased More masks. I have found these masks fit very well, extremely comfortable for all day use. Highly recommend them.
6 april 2021
Antwoord van Masksuk
Hi Lysa
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Well made and efficient delivery!
As advertised. Bought L-size - should probably have bought M (my own fault) so will give them to someone with bigger face. However they look really well made and delivery was very efficient. Liz (Belfast)
6 april 2021
Antwoord van Masksuk
Hello Liz
Thank you for leaving your review. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Excellent masks
Excellent masks, speedy delivery and have recommended them to friends and family.
6 april 2021
Antwoord van Masksuk
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Excellent product well described and…
Excellent product well described and the adjustable loops are a good addition to the first products introduced.
6 april 2021
Antwoord van Masksuk
Hello Dena
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
So pleased.
Absolutely life changing. Having tried many masks and having to wear masks on my daily commute, I had given up hope of ever finding a stylish mask which was comfortable and moreover kept dry. A pleasure to wear. Thank you so much. Kathryn
5 april 2021
Antwoord van Masksuk
Hello Kathryn
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Great service yet again and arrived…
Great service yet again and arrived next day, love these masks and they are the only ones my daughter will wear, thanks for the fantastic service
5 april 2021
Antwoord van Masksuk
Hello Claire Turner
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Excellent fit
Excellent fit, and well made. Easily washed and does the job intended properly. It's never a pleasure to wear any mask, but at least I believe that this one offers the right protection and I'm happy to wear it as/when needed
5 april 2021
Antwoord van Masksuk
Hello Martin
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
These are the only masks my family will…keep you well protected
These are the only masks my family will wear. Very comfortable & we feel well protected with them. Easy to wash.
5 april 2021
Antwoord van Masksuk
Hello Maureen
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
First Class Masks
First Class service will use again the masks are very comfortable to wear
5 april 2021
Antwoord van Masksuk
Hello Mr Buck
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Antwoord van Masksuk
Hello Gary
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Masks arrived in 24 hours
Masks arrived in 24 hours, and are lovely. The best masks I have found - comfortable, breathable, safe and unobtrusive.
5 april 2021
Antwoord van Masksuk
Hello Joyce
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Good quality masks.
Ordered a multi-pack and they arrived the following day.
My third order from Masks.
5 april 2021
Antwoord van Masksuk
Hello Rex
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Great masks and speedy delivery
Great masks and speedy delivery. I find these masks much more comfortable to wear as the hold themselves off the mouth because of the shape. Great product and I would have no hesitation in recommending them to others.
5 april 2021
Antwoord van Masksuk
Hello Paula
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Can’t fit ear adjusters
5 april 2021
Antwoord van Masksuk
Hello John
I am sorry to hear of the problem you have had with your order. We do pride ourselves on not only a great product but also our customer service. So I apologise if this has not been your experience. For help fitting our ear adjusters please check out this video; https://www.youtube.com/watch?v=tNKL1-nun70
Stay Safe and Take Care,
MasksUK 🙏🌈😷
Very good quality masks
5 april 2021
Antwoord van Masksuk
Hello Debbie
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Great quality & service
Great quality & service. We’ve had multiple orders & haven’t been disappointed.
4 april 2021
Antwoord van Masksuk
Hello Carla
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Ear straps are to short and pull ears forward
Mask is good. However the elastic straps are cheap elastic and are quite short so pull ears forward. Quite disappointed
3 april 2021
Antwoord van Masksuk
Hello Customer
I am sorry to hear of the problem you have had with your order. We do pride ourselves on not only a great product but also our customer service. So I apologise if this has not been your experience. Please do contact us at www.masksuk.com/contact so we can resolve this issue for you.
Stay Safe and Take Care,
MasksUK 🙏🌈😷
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