Ordered 2 masks 2 weeks ago, no update since the order received email. Their contact form does not work either, I have spend £20 and would like a refund but how can I if I can't contact them?
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent service. However can’t help noticing the masks I’ve recently purchased, the material is a lot thinner than the mask I bought last year (blue with NHS rainbow motif). Mind you I did pay doubl... Toon meer
Bedrijf heeft geantwoord
The three masks were of excellent quality, comfortable to wear and easy to fit. As I use specs they tend to mist up which I counter to some extent using an attachable plastic seal at the top edge of t... Toon meer
Bedrijf heeft geantwoord
These masks are marvellous. The only masks in a year for a person having to deal with a respiratory condition that has truly enabled me to breathe easily I commend you plus the nanotechnology is a fan... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are part of the Huddersfield Textiles Group. A global cloth manufacturer based in Yorkshire England serving 1000s of tailors, designers and costumers worldwide. By working closely with our sister companies and partners. We’ve created what we think is the best long term, reusable, high-quality mask to support individuals and companies alike through this Pandemic and beyond.
Contactgegevens
Verenigd Koninkrijk
- customerservices@masksuk.com
- masksuk.com
3,9
Goed
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Masksuk
Hello Joanne
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Antwoord van Masksuk
Hello Julie
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Delivered quickly and make are…
Delivered quickly and make are excellent my glasses don't steam up with these masks
27 maart 2021
Antwoord van Masksuk
Hello Simon
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Excellent product best on the market
Excellent product best on the market, fantastic communication and rapid delivery
27 maart 2021
Antwoord van Masksuk
Hello Charles
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Antwoord van Masksuk
Hello I. McCree
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Well made product
Well made product, delivered within specified timeframe. Very happy with my purchase.
23 maart 2021
Antwoord van Masksuk
Hello Customer
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Comfortable masks
Comfortable masks. Seem good quality. Perhaps the sizing is slightly on the small side, although measurements are given. I was surprised as a smallish woman that the large size would fit better than medium. I used a paper clip to attach the plastic size adjusters to the ear elastic and they seem to work well.
23 maart 2021
Antwoord van Masksuk
Hello Lorna
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Great masks
Great masks at least you can breath a lot easier with theses and glasses don’t steam up. Much more comfortable than others I’ve used
23 maart 2021
Antwoord van Masksuk
Hello Cas
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Comfortable masks
Excellent delivery. Masks are reasonably priced and comfortable to wear. I would highly recommend purchasing from Masksuk.
23 maart 2021
Antwoord van Masksuk
Hello Liz
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Antwoord van Masksuk
Hello Mrs Tricia
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
The best masks I have bought in a year!
The best masks I have bought in a year. So comfortable and I can breathe well wearing it. I also purchased the strap which keeps the mask in place which is an absolute bonus. I recommend these masks. They are very good value for money and they arrived quickly.
23 maart 2021
Antwoord van Masksuk
Hello Cheryl
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Antwoord van Masksuk
Hello Beth
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Great quality masks
Would have given 5 stars except they didn’t include the adjusters for the ear straps with my last order. Have now received them promptly following an email. Best quality masks by far that I’ve purchased during the pandemic. Also great that prices have been reduced &the offer of 3for2 is amazing. 3 quality masks for £12 & reasonable delivery costs.
20 maart 2021
Antwoord van Masksuk
Hello Richard
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Arrived promptly and do what it says on…
Arrived promptly and do what it says on the tin.
20 maart 2021
Antwoord van Masksuk
Hello Deborah
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Antwoord van Masksuk
Hello John
I am sorry to hear of the problem you have had with your order. We do pride ourselves on not only a great product but also our customer service. So I apologise if this has not been your experience. Please do contact us at www.masksuk.com/contact so we can resolve this issue for you.
Stay Safe and Take Care,
MasksUK 🙏🌈😷
Masks UK
Masks are of good construction, good clear washing instructions, prompt delivery, interesting designs and long lasting.
20 maart 2021
Antwoord van Masksuk
Hello Mrs Musselwhite
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
These are good masks my glasses don’t…
These are good masks my glasses don’t steam up would recommend
20 maart 2021
Antwoord van Masksuk
Hello Kathryn
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
First class service
First class service , the masks are a very good fit too thanks to the loop adjusters, couldn’t be happier, thank you
20 maart 2021
Antwoord van Masksuk
Hello Janet
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Just the most comfortable masks!
Just the most comfortable and well fitting masks that money can buy in the Uk right now. Can’t recommend these enough! Superb!!
17 maart 2021
Antwoord van Masksuk
Hello Andy
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Overcharged no response
Second lots if masks ordered as live the masks BUT customer service bad. Ordered on 3 for 2 but charred for 3 and no cord clamps. Sent emails and tweets no contact. Masks are great though.
17 maart 2021
Antwoord van Masksuk
Hello Gill
Our Customer service team usually respond within a couple of working hours. Thank you for leaving your order details, I will ask a member of the team to reach out to you.
Stay Safe and Take Care,
MasksUK 🙏🌈😷
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.