Massage Chair Store Reviews 

Very responsive to questions. If I couldn't reach the person I worked with, others stepped in and helped out.

Rick made the purchase experience enjoyable, efficient, and accurate from the beginning to the end. I was very impressed with the quality of the Kyota product, and even more so with the quality of service I received. Very happy with my purchase.

One of the easiest and fastest shopping experiences I’ve had

I never write reviews but this company deserves one. Great customer service. My salesman spent roughly 25 minutes on the phone with me describing different options. He helped me decide and we purchased the one he suggested. Awesome for my family! The company was supposed to send 6 massage guns but forgot to add them to my order. The representative was very nice about it and we had our massage guns within a week. All went as planned from the sales process to the setup. I’ve recommended this company to several of our friends. Great customer service!

Excellent help in getting the right chair and easing the delivery process

Rick is an exceptional sales consultant.
I currently own an Infiniti Riage X3 and
wanted to upgrade. His complete knowledge of the product line and genuine
interest in finding an appropriate fit led
me to a purchase the same day.
I highly recommend this company and its product line.

So far so good! I was able to talk to someone from sales who was knowledgeable about the product. White glove delivery
Experience was also great. We are using the massage chair regularly so far and it has been awesome.

Chair arrived as described, such an easy experience from order to white glove delivery. Only issue was shipment arrived a week and a half after I expected it to.

Answered all my questions

We attempted to purchase a chair through another provider but the delivery personnel they used refused delivery twice because it was on the second floor,(without even trying). I reached out to The Massage Chair Store and the agent, Bernie, made sure there were three delivery persons who had absolutely no problem/difficulty moving the chair. Bernie made the experience, with The Massage Chair Store, wonderful from start to finish and we love our chair.

I first started a online chat they were very quick to get back and answer my questions.

I really liked dealing with this company. In fact I accidentally pulled up a similar named company on Google and placed my order. I had been in communication with massagechairstore.Com for weeks. When I realized what I had done, I canceled the order and placed it with massagechair.com. The chair was delivered. There was an issue with one of the airbags not being connected in a service technician was sent out and remedy the problem quickly all in all I highly recommend this company and the product. I love the chair. Also, they have great communication and follow up.

Bernie was really great to work with, he was quick with his responses and helped fix a small problem with the chair and under 24 hours after I received it! Very impressive customer service and fair pricing for good value.

Hello,

This review is based on my own experience, and it’s 100% true and unpaid; it’s simply my personal confession:

1 - Life is too short to fully express how grateful I am for purchasing this massage chair called the Kyota Kokoro M888 4D, backed by the incredible company Infinity. I’ve wanted a massage chair like this my whole life, until one day, I went to 72 Stard Rd, Seabrook, NH 03874, to see and try out some of the chairs they have. I definitely chose this one because of the price, quality, and comfort. The showroom manager, Bernard Appa, attended to me in such a special, professional, and friendly manner that it felt like we had known each other for 100 years.

I was able to get the chair without a single dollar down by applying with the financing company Affirm, and now I’ll be making comfortable monthly payments. So there are no excuses to say, “I can’t buy it” because the financing is flexible to fit your needs.

I bought the chair as a birthday gift for my wife, and they delivered it on her birthday. She and my 13-year-old daughter are incredibly happy and comfortable with all the massage options that this Kyota Kokoro M888 chair offers. You can also look it up on YouTube to see more features of the chair.

Now, I have less stress, feel less tired, more relaxed, and, above all, happier to have met Bernard Appa, who helped me with all my questions to purchase my dream of living a longer, healthier life, both mentally and physically. Thank you, many thanks to Infinity, Kyota Kokoro, and Bernard! I almost forgot to say that you won’t regret investing in the peace this chair provides mentally, and finally, for the full range of massage options it offers. Try it, and you’ll see I’m not lying 👍

The communication was clear and responses were quick! Shipping was efficient. Seller even worked with us to upgrade our chair! Pleasant, friendly customer service.

What made the experience unforgettable was the knowledge of the sales person Rick.
Rick was very patient with all the questions I had to make sure that I picked the correct chair.

The other thing was how they took care of my brother when he bought a refurbished chair. I was so impressed with what they did for him. That’s why I bought it from the massage chair store versus a big box store.

I use my chair every day and I have never felt better physically and mentally.

The delivery was on time, the quality of the chair is incredible and the price was very fair. I was impressed they delivered the chair out of state.

I truly believe everyone should own a chair like this.
thank you
Sheila

Very helpful with my questions,and with not being able to purchase in person,made me feel comfortable in my purchase..

Very efficient experience. Knowledgeable sales staff, and good prices. The chair arrived undamaged.

I have own a massage chair for 10-15 years. Finally decided to invest in a high quality one. Bought a Kyota Kokoro M888 from Infinity. Worth every penny spent. Customer Service has been quick respond and service is prompt and very efficient. Had minor noise problems but were resolved in very short time. Enjoying it the max. Sometimes feel guilty about sitting it too long. In a 20 minute massage constantly puts me to sleep easily. Definite would recommend to all.

I have been under the care of chiropractors for 37 years. It began after an almost fatal car wreck in 1978. But now, I believe those days are over. Since I got my Kyota Yutaka M898 4D Massage Chair from Massage Chair Store, I have been refreshed beyond description and I am able to do things that I haven't done for years. This chair has features that I never dreamed possible. It truly is remarkable. Thank you to all of the staff, I couldn't be more pleased !!!