Matstores Reviews 688

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Quick shipping! I purchased the thickest mat they sold since my total carpet thickness exceeds 1”. It did not disappoint. Good quality and very sturdy. I expect it to last. Delivery was great. No issu... Toon meer

Beoordeeld met 5 van de 5 sterren

FANTASTIC - could not be happier with this deep carpet office chair protector mat ! WOW using it for over a week and it hasn't moved not even a little bit. THNAK YOU ALL FOR PRODUCING /SELLING A... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love my 60 x 118" chair mat so much! It's big enough to extend from all the way under our home office's executive desk across the front of the computer credenza desk (L-shaped desk configuration) t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The product spec was surprising higher than I even expected. I wish I had bought properly first time. Worth every extra penny over a poorer, cheaper product (that I previously had). My premium, rich c... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel

Informatie afkomstig van verschillende externe bronnen

At Mat Stores we offer a wide choice of quality floor and surface protection solutions for the home and office at competitive prices, including chair mats, indoor and outdoor entrance mats and anti-fatigue mats.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

688 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Marvelux polycarbonate chair mat 12mm or less carpet depth, heavy duty 90x120cm

Easy to order, good price and took one day to arrive. It's a good strong mat slides a little on the carpet. I've been using it a few days now no dents or cracks. I would defiantly buy again.

29 juli 2023
Logo Matstores

Antwoord van Matstores

Thank you for your kind words.
We are pleased to hear you are happy with the service received.
Please let us know if there is anything we can assist you with.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

The mat is solid and good quality

The mat is solid good quality and will protect my thick carpet. Very pleased with the mat.

28 juli 2023
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Antwoord van Matstores

Thank you for your positive feedback.
We are delighted to hear you are happy with your purchase.
Kind regards,
Mat Stores

Beoordeeld met 3 van de 5 sterren

The Megamat may slip on carpeting.

The customer service rep, Bethany Carpenter, was very prompt, informative and nice to work with. The
Megamat seems like a good quality product. However, the advertising that this mat will not slip on carpeting is not accurate. We had the mat down for one hour and it had already slipped 4 inches. Quite disappointing.

24 juli 2023
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Antwoord van Matstores

Thank you for your review.
We will ensure we pass your feedback on to the member of staff that assisted you.
We apologize you are experiencing the mat moving but as explained many factors can affect a chair mats performance and this can be due to the carpet pile being too soft or too firm.
Please do not hesitate to let us know if we can be of any further assistance.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, quick delivery and before scheduled date.

3 juli 2023
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Antwoord van Matstores

Thank you for your feedback.
We are glad you found the ordering process simple and received your order in a good time.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

Product as expected

Product as expected. Customer service efficient.

6 juli 2023
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Antwoord van Matstores

Thank you for your review.
We are delighted to hear you are pleased with the overall experience.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

Great service

Great service and quality product.

29 juni 2023
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Antwoord van Matstores

Thank you for your review.
We are glad you are happy with the service and product received.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

Shopped with ease!

It was easy to find a mat that would suit my needs for a home office. The products were delivered in a timely manner. I'm excited to see how the mat holds up compared to mats I've owned in the past!

28 juni 2023
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Antwoord van Matstores

Thank you for your feedback and kind words.
We are delighted to hear you have found a product that fits your needs and received this promptly.
Please do not hesitate to get in touch if we can help you in the future.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

Good Sturdy Mat

Product as described. Good quality mat for use on carpet. Delivery super speedy.

4 juli 2023
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Antwoord van Matstores

Thank you for your review.
We are glad to hear you are happy with your purchase and the serviced received.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

Great product

Great product, fast delivery. The site was also pretty helpful in figuring out which type of mat we needed.

3 juli 2023
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Antwoord van Matstores

Thank you for your positive review.
We are pleased to hear you found the website useful which resulted in you ordering the product you needed.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

LOVE IT!

LOVE IT!
I did not know a mat this large was possible! I do wish I had noticed that one side was textured for hard floor surfaces. This mat is a game changer and saving the office floor from getting damaged by office chair wheels (and is saving my life from being tipped out of my chair!). Thank you!

27 juni 2023
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Antwoord van Matstores

Thank you for your positive feedback.
We are delighted to hear the mat has made things easier for you and you are pleased with the product received.
Do not hesitate to contact us if we can be of any assistance in the future.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

Great Company to deal with

Helpful Customer Service, really quick delivery and great product

25 juni 2023
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Antwoord van Matstores

Thank you for your review.
We are pleased you are happy with the customer service received and product you have ordered.
Please do let us know if we can help any more in the future.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

Extremely helpful presales and fast delivery

When looking for a desk chair mat, I needed one that was suitable to sit on a thick carpet and found a Cleartex Ultimat Chair Mat for Deep Pile Carpets advertised at Mat Stores. The only problem being that the spec. for the mat said to allow for a manufacturer’s production tolerance of +/-5%.

This meant the 120 x 134 cm mat I was looking to buy could be anything between 114 cm and 126 cm on its shortest edge! As the mat needed to fit between my desk’s legs, I queried this possible +/-6 cm difference in size by email at 6:30 pm on Sunday 02 July. I received a reply that eased my fears at 2:00 pm on the 3rd.

On this basis, I placed my order that afternoon and DHL delivered the mat just after lunch on 05 July. (It’s worth noting this is Mat Stores’ standard free delivery service.)

As to the mat, it’s doing splendid service, and I can’t fault it in the brief time I’ve wheeled my chair on it. Providing it goes on to prove durable, I will be incredibly happy with this purchase.

So, a high-quality product at a fair price and just two days from order to delivery – outstanding service from a company I’ll have no hesitation in recommending.

2 juli 2023
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Antwoord van Matstores

Thank you for your detailed review.
We are glad to hear you received a quick and reassuring response to your concern regarding the production tolerance.
We are also delighted that you received your order promptly and the mat you ordered fits your requirements resulting in you being happy with the purchase.
Please do not hesitate to let us know if we can be of any more assistance.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

As Advertised

The product is exactly as advertised. Delivered on time and at a great price.

24 juni 2023
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Antwoord van Matstores

Thank you for your feedback.
We are very pleased to hear you received the order on time and are happy with the product you ordered.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

Very quick delivery

Very quick delivery, ordered one day and delivered the next!! The mat is of very good quality and does the job admirably.

Highly recommend

28 juni 2023
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Antwoord van Matstores

Thank you for your review.
We appreciate your kind words and are delighted to hear how pleased you are with the service and product you have received.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

Does the job well

Good solid product at a reasonable price. Arrived within a few days. Works well.

26 juni 2023
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Antwoord van Matstores

Thank you for your kind words.
We are delighted to hear you are happy with the service and product.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren
Logo Matstores

Antwoord van Matstores

Thank you for your review.
We are pleased to hear you are happy with the service provided.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

Excellent customer service service

Excellent customer service. Product delivered flat and perfect for intended use. Quick delivery.

4 juni 2023
Logo Matstores

Antwoord van Matstores

Thank you for your positive feedback.
We are pleased to hear you were happy with the customer service received and product you have ordered.
Please do not hesitate to get back in touch if we can assist you further.
Kind regards,
Mat Stores

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