I ordered 2 headboards on 9th June. Earliest delivery date I could choose was 17th July. I received a phone call from the company checking why I'd chosen 17th July, although she suspected that was t... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Craig is excellent!! Brilliant from start to finish!! He Pulled out all the stops to deliver on time!! Brilliant Quality Mattress!! Recommended!! Thank You!!
Bedrijf heeft geantwoord
Albeit only delivered yesterday evening l am so far happy with the mattress we bought. Let down by the delivery (including a specified two hour window). Delivery was initially cancelled on the promise... Toon meer
Bedrijf heeft geantwoord
Delivery was very quick & free which is what made us choose this company. Also, this company is selling the mattress we wanted the cheapest, we actually saved £50 in price difference and delivery!... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Mattresses 365, where our dedication to exceptional customer service, unbeatable prices, and extensive product selection sets us apart. We take pride in offering expert advice and top-notch products that make you feel valued and satisfied. With a team of experienced professionals in the bed industry, we possess the knowledge and expertise to assist you in selecting the perfect divan bed, bed frame or mattress that suits your unique needs. We are not just an online retailer; we are your ultimate destination for an enjoyable and hassle-free bed and mattress shopping experience. We believe that purchasing beds and mattresses should be a stress-free process, and we go above and beyond to make this happen. At Mattresses 365, we understand that your bedroom is a sanctuary, a place where you unwind and rejuvenate. That's why we are dedicated to selecting a wide range of stylish and comfortable beds and mattresses that will elevate the ambiance and aesthetics of your space. We take pride in providing a seamless and pleasurable shopping journey. Our user-friendly website offers an extensive selection of mattresses, divan beds, bed frames and headboards, along with detailed product information, images, and videos. With just a few clicks, you can explore our diverse range, find the perfect pieces to suit your style and needs, and effortlessly transform your bedroom into a haven of relaxation. With Mattresses 365, you can say goodbye to the stress and inconvenience often associated with bed and mattress shopping. We prioritise your satisfaction and have implemented smooth ordering processes, secure payment options, and efficient delivery services to ensure that your experience with us is nothing short of exceptional. Let us be your trusted partner in creating the bedroom of your dreams, where comfort, style, and relaxation seamlessly intertwine. Experience the pleasure of shopping with us and discover why Mattresses 365 is the go-to destination for your bedroom furnishing needs. Start your journey towards a restful night's sleep today, and find the ideal bed or mattress that will transform your sleep experience.
Contactgegevens
Unit 5 and, 6 Vanguard Ct, Stockton-on-Tees , TS18 3TR, Stockton-on-Tees, Verenigd Koninkrijk
- 01642 686365
- sales@mattresses365.co.uk
- mattresses365.co.uk
4,6
Uitstekend
133 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great comfortable pillow
Great comfortable pillow ! Really good for neck and shoulders pain relief
19 maart 2025
Antwoord van Mattresses 365
Hi Jean,
That’s fantastic to hear! 😊 A good pillow can make such a difference, especially for neck and shoulder pain relief. Wishing you many nights of comfortable, restful sleep!
Thank you,
Kiran @ Mattresses 365
Antwoord van Mattresses 365
Hi Brandon,
Thank you for your wonderful feedback! 😊 We're so pleased to hear that you had a great experience with our service and that your delivery arrived right on time at 8am as arranged.
We always strive to make the process as smooth as possible for our customers. Enjoy your new mattress, and thanks for choosing us!
Thank you,
Kiran @ Mattresses 365
Great service from start to finish
Great service from start to finish! In addition, the wooden headboard is just perfect.
22 februari 2025
Antwoord van Mattresses 365
Thank you for your wonderful review! 😊 We're delighted to hear that you had a great experience from start to finish and that your new headboard is just perfect!
Enjoy, and let us know if you need anything in the future.
Thank you,
Kiran @ Mattresses 365
Lovely mattress. Prompt service.
Easy ordering. Prompt service. Delivery came at the allocated time.
Mattress v comfy.
21 februari 2025
Antwoord van Mattresses 365
Thank you for your lovely review! 😊 We're so pleased to hear that you found the ordering process easy and the delivery prompt. Even better that you're loving your comfy new mattress! Enjoy many restful nights, and if you ever need anything else, we're here to help.
Thank you,
Kiran @ Mattresses 365
We booked the mattress on line and…
We booked the mattress on line and spoke to a lady called Sue who was very helpful and got us a swift delivery within a couple of days just what we wanted.
18 februari 2025
Antwoord van Mattresses 365
Hi Mr Battersby,
Thank you so much for your lovely review! We're delighted to hear that Sue was able to assist you and arrange a swift delivery just as you needed. We truly appreciate your support and hope you’re loving your Centurial mattress. If you ever need anything else, we’re always happy to help!
Thank you.
Best wishes,
Kiran @ Mattresses365
The mattress is very good this is our…
The mattress is very good this is our second purchase. I have back pain usuly if I dont sleep on a medium firm mattress butt on this one I sleep like a baby . I ordered a kingsize as we changed from medium size bed to a kingsize.
28 januari 2025
Antwoord van Mattresses 365
Hi,
Thank you for your wonderful review! We're so pleased to hear that this is your second purchase and that your new king-size mattress is providing the perfect level of comfort and support for a restful night's sleep. It's great to know that it's helping with your back pain too.
If you ever need anything else, we're always happy to help. Enjoy your new mattress!
Thank you,
Kiran @ Mattresses365
We tried the mattress in a shop then
We tried the mattress in a shop then looked on the site online and found the mattress £70 cheaper 😀 the mattress is very comfortable but only time will tell how long it will last, we ordered the mattress to come on a specific day but it came a day earlier (that was nearly a problem) overall we are very pleased 😁
6 december 2024
Antwoord van Mattresses 365
Hi Stephen,
Thank you for your feedback! We're glad you found a great deal on our site and that you're enjoying the comfort of your new mattress. We're pleased to hear you're overall very happy with your purchase. Wishing you many restful nights ahead!
Thank you,
Kiran @ Mattresses 365
Jennifer called to say the mattress I…
Jennifer called to say the mattress I ordered had not been received from the manufacturer and would be late. I expressed my disappointment and she went out of her way to provide me with an alternative mattress that would suit my needs. The mattress arrived a day earlier which also helped me. : Congratulations for handling my problem egfficiently and sympathetheticly
11 december 2024
Antwoord van Mattresses 365
Hi Fred,
Thank you for sharing your experience! We're sorry for the initial delay, but are delighted to hear that Jennifer was able to assist you efficiently. It's wonderful to know the alternative mattress met your needs and even arrived earlier than expected. Your satisfaction is our priority, and your kind words mean a lot to us. Wishing you many comfortable nights on your new mattress!
Thank you,
Kiran @ Mattresses 365
Quick delivery great matress Great delivery and matters
Great delivery and matters. Bought two now…
2 december 2024
Antwoord van Mattresses 365
Hi Angela,
Thank you for your kind words! We're thrilled to hear you're happy with your mattress and our delivery service. It means so much that you've chosen us not once, but twice! 😊 Wishing you many restful nights on your new mattresses!
Thank you,
Kiran @ Mattresses 365
Quick service and a good quality mattress
Very quick service and the mattress is great. Very pleased with the service
26 november 2024
Antwoord van Mattresses 365
Hi Julie,
Thank you for your kind review! We're delighted to hear that you were pleased with our quick service and that your new mattress is meeting your expectations. Your satisfaction is our top priority, and it’s wonderful to know we delivered on that. If you ever need anything else, we’re here to help. Enjoy your new mattress!
Thank you,
Kiran @ Mattresses365
Easy customer experience
Very easy to deal with in our experience. Cheaper than the high street (we did try our local shops first).
Delivered quicker than anybody else could. Communication exceptional. Delivery team - efficient and courteous.
Would definitely recommend and use again.
13 november 2024
Review zonder uitnodiging
Antwoord van Mattresses 365
Hi Daniel,
Thank you so much for your wonderful feedback! We're thrilled to hear you had such a positive experience with us, from our competitive pricing to speedy delivery and excellent communication.
We'll be sure to pass your kind words on to our delivery team as well. Looking forward to serving you again in the future!
Thank you,
Kiran @ Mattresses365
A great price that included old…
A great price that included old mattress removal. Good communication as to the delivery details. Happy customer!
9 oktober 2024
Antwoord van Mattresses 365
Thank you so much for your kind review! We're thrilled to hear that you’re pleased with the value and service you received. Ensuring a smooth delivery and keeping you informed along the way are top priorities for us, so it's wonderful to know we met your expectations. Thanks again for choosing us – enjoy your new mattress!
Good all round service
Good all round service- delivered on time with information on when. Delivery guys were great too.
15 oktober 2024
Antwoord van Mattresses 365
Hi Diane,
Thank you so much for your kind words! We're thrilled to hear you had a smooth delivery experience and appreciated our service. We'll be sure to pass your compliments on to our delivery team – they’ll be delighted! If there's anything more we can do for you, don’t hesitate to reach out. Enjoy your new purchase!
Thanks,
Kiran @ Mattresses365
Brilliant Service...
Ordered an expensive Sleepeezee super king size mattress on 09.08.24. I had done my research into the mattress and the company. Mattresses365 is owned by a very reputable bed company called Linthorpe Beds so this review covers both businesses. The price, inc free delivery and free disposal of the old mattress, was at least £100 better then anywhere else and up to £300 better than some.
The mattress arrived within 2 weeks as scheduled but, on inspection, had a hump at one end. I thought maybe it would flatten out on settling but, to be on the safe side, I emailed Mattresses 365 with some pics as evidence that it was like this on arrival. It was the Friday afternoon before a bank holiday weekend, but they acknowledged the email and said they’d get back to me the following week, They did exactly that and said that Sleepeezee had advised them that they would replace the mattress. They kept me updated, by phone, over the next couple of weeks and arranged that their own team would deliver the new mattress and take away the first one. They did so on 18.9.24 and the mattress is perfect.
I have no idea what caused the problem with the first mattress but sometimes these things happen. The more important thing is how the company(s) respond when things do go wrong. I can say that Mattresses 365, Linthorpe Beds and Sleepeezee gave me exceptional service and I would recommend them every day of the week.
Thanks
18 september 2024
Review zonder uitnodiging
Antwoord van Mattresses 365
Hi,
Thank you for sharing such a detailed and insightful review. We truly value your feedback and are pleased to hear about your experience with Mattresses365, Linthorpe Beds, and Sleepeezee. We're glad that you found our pricing competitive and that the free delivery and mattress disposal added to the overall value of your purchase.
It’s unfortunate that the first mattress had a slight defect, but as you noted, sometimes these things happen. What’s most important to us is ensuring that any issues are handled swiftly and efficiently, and we’re glad that our team responded promptly, even during the busy bank holiday period. Keeping you informed throughout the process and coordinating the replacement was our priority, and we’re thrilled that the second mattress arrived in perfect condition.
Your kind words about our customer service, attention to detail, and regular communication truly mean a lot to us. We're happy we could turn the situation around and provide you with the high-quality product and service you deserve. Thank you for your recommendation, and if you ever need anything in the future, we’re always here to help.
Enjoy your new mattress!
Thank you,
Kiran @ Mattresses 365
Antwoord van Mattresses 365
Hi Jennie,
Thank you for your wonderful review! We're thrilled to hear that you're enjoying the deep, well-sprung comfort of your Deepsleep mattress and finding it to be great value for money. Your satisfaction is our top priority, and it's fantastic to know we're meeting your expectations. If you have any more feedback or need assistance, feel free to reach out. Sleep well!
Thank you,
Kiran @ Mattresses 365
Ordering system very easy
Ordering system very easy
Beautiful mattress
Great delivery
3 september 2024
Antwoord van Mattresses 365
Thank you so much for your kind review! We're thrilled to hear that you found the ordering process easy and are happy with your new mattress. It's also great to know that the delivery went smoothly. We appreciate your support and hope you enjoy many restful nights on your beautiful new mattress!
Thank you,
Kiran @ Mattresses 365
Prompt service and so far appears to be…
Prompt service and so far appears to be a great purchase.
22 augustus 2024
Antwoord van Mattresses 365
Thank you for the feedback! We're glad to hear that you're satisfied with the prompt service and that it has been a great purchase for you so far. If you have any further questions or need assistance, feel free to reach out. We're here to help!
Thank you,
Kiran @ Mattresses 365
A to z all good
A to z all good, I received good response by Jen Miller.
Mattress good.
13 augustus 2024
Review zonder uitnodiging
Antwoord van Mattresses 365
Hi Volkan,
Thank you for your feedback! We're delighted to hear that you had a positive experience and I'll be sure to pass on your praise to Jen! We're glad to hear that you're happy with your mattress. If you have any more questions or need further assistance, feel free to reach out.
Thanks,
Kiran @ Mattresses 365
Antwoord van Mattresses 365
Hi Pauline,
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our service and that your new mattress arrived quickly and meets your expectations.
If you need anything else or have any questions, please don't hesitate to reach out. Enjoy your new mattress!
Thank you,
Kiran @ Mattresses 365
Item delivered in time frame given.
30 juni 2024
Antwoord van Mattresses 365
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great ordering and delivery experience. Your kind words mean a lot to us, and we're delighted that we could meet your expectations. We look forward to serving you again in the future.
Thank you,
Kiran @ Mattresses 365
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.